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Hyatt Centric Guatemala City

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Centric Guatemala City

Outdoor pool
Restaurant
Exterior
Exterior
Deluxe Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Parking included
  • Free WiFi

Explore the area

Map
12 Calle 2-25, Zona 10, Guatemala City, 01010
  • Avenida La Reforma
    4 min walk
  • Plaza Fontabella Shopping Center
    4 min walk
  • Gran Centro Los Próceres
    7 min walk
  • Guatemala City (GUA-La Aurora Intl.)
    14 min drive

Room options

View all photos for Room, 1 King Bed (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Atrium View)

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Single Beds (Atrium View)

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Single Beds

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

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The price is CHF 107
for 1 night
includes taxes & fees
11 Jan - 12 Jan
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About this property

Hyatt Centric Guatemala City

Luxury hotel connected to the convention centre in Zona 10 with free parking
This smoke-free hotel features an outdoor pool, a restaurant and 3 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a poolside bar and a rooftop terrace are on-site.
Hyatt Centric Guatemala City offers 138 air-conditioned accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Televisions come with digital channels.

Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Centric Guatemala City. During your stay, you'll be connected to the convention centre and just a quick walk from Avia Mall. Enjoy features like free WiFi in public areas and free self-parking, plus 3 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Steps from Avia Mall and 3 minutes on foot from The Village Shopping Center
  • Airport drop-off shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hyatt Centric Guatemala City offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hyatt Centric Guatemala City. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free self parking is available.

This 4.5-star Guatemala City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Hyatt Centric Guatemala City has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 21.32 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 122 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21.32 per person
  • Airport shuttle fee: USD 16.25 per vehicle (maximum occupancy 3)
  • Pet fee: USD 122 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Centric Guatemala City offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City
Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City Guatemala City
Hyatt Centric Guatemala City Hotel Guatemala City

Hyatt Centric Guatemala City Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 530 out of 638 reviews" "
Rating 8 - Good. 61 out of 638 reviews" "
Rating 6 - Okay. 27 out of 638 reviews" "
Rating 4 - Poor. 12 out of 638 reviews" "
Rating 2 - Terrible. 8 out of 638 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria I

Stayed 3 nights in Sep 2024

10/10 Excellent

Sofia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! The service and food are great!!
Stayed 1 night in Sep 2024

4/10 Poor

Valerie

Stayed 1 night in Aug 2024

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Lee, Chicago

Stayed 2 nights in Aug 2024

10/10 Excellent

Obrallan, Bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice 👍
Stayed 1 night in Aug 2024

10/10 Excellent

Mohit

Stayed 2 nights in Aug 2024

10/10 Excellent

Y.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with heated rooftop pool, attentive staff and remarkable breakfast.
Stayed 3 nights in Aug 2024

10/10 Excellent

Laura

Stayed 3 nights in Aug 2024

10/10 Excellent

Jane R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tsachi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern yet cozy in the heart of the Zona Viva. Great amenities and service!
Stayed 1 night in Aug 2024

10/10 Excellent

Manuel

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Herbert

Liked: Cleanliness, amenities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Nery

Stayed 1 night in Jul 2024

10/10 Excellent

Lina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, comfortable And very clean the breakfast buffet had many options, including keto and gluten-free! The lunch and dinner menu delicious appetizers, main courses and desserts! the staff starting from the valet reception, cleaning crew, hostesses and waiters and in room, service staff were polite and very helpful! I would like to give a special shout out to Rudy who met us when we first arrived took us upstairs to the reception area offered and prepared us a cultural beverage took us up to our room with our luggage and anytime we would see him in the hotel He would continuously offer help and information about hotel amenities, and the surroundings. Also a shout out to Receptionist Kimberly and Frinne Very helpful, polite, and always had a smile on their face. I would definitely recommend this hotel!
Stayed 7 nights in Jul 2024

10/10 Excellent

Alonso, McKinney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager is one of the best ones that I ever known. Great pleace to stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kenny

Stayed 1 night in Jul 2024

10/10 Excellent

William, los angeles

Stayed 1 night in Jul 2024

10/10 Excellent

eduardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Friendly
Great hotel extremely friendly staff from the beginning to the end Antonio who work on the top bar was really friendly i will be staying at this hotel when ever i vist Guatemala City
Stayed 4 nights in Jul 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was extremely helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If visiting Guatemala City for business and being your area of impact Zona 10. Stay there. Traffic can be problem like in any city.
Stayed 2 nights in Jul 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in and the staff are incredibly friendly. Breakfast is delightful. Again can’t say enough good things about the staff. Great customer care!
Stayed 1 night in Jul 2024

2/10 Terrible

Sharon

Disliked: Staff & service, amenities, property conditions & facilities
Our room had the worst beeping sound that would not go away. It came from the bathroom vent where a green light was visible. I brought it to the front desk attention and they just said sorry as if I was imagining a sound. They were not able to remedy it and I had to use my sound machine on my phone app to get through the night to sleep.
Stayed 1 night in Jul 2024