Hilton Colon Guayaquil

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Colon Guayaquil

Lobby
42-inch Smart TV with cable channels, TV, iPod dock
Lobby
Outdoor pool, pool umbrellas
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Bar
  • Free airport shuttle
  • Breakfast available

Explore the area

Map
Av Francisco de Orellana Mz 111, Guayaquil
  • World Trade Center
    9 min walk
  • Mall del Sol Shopping Center
    12 min walk
  • Plaza del Sol
    13 min walk
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    8 min drive

Room options

Executive Room, 1 King Bed, Business Lounge Access

  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Business Lounge Access

  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible

  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, Business Lounge Access

  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible

  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 2 Queen Beds, Business Lounge Access

  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hilton Colon Guayaquil

Luxury Guayaquil hotel in Kennedy with 5 restaurants
This hotel features 5 restaurants, a full-service spa and an outdoor pool. Free valet parking and a free airport shuttle are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site.
Hilton Colon Guayaquil offers 294 air-conditioned accommodations with iPod docking stations and minibars. 42-inch Smart televisions come with premium cable channels and pay-per-view films. Bathrooms include a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Elements Spa has 2 treatment rooms. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open selected days.
Our customers tell us that they can't get enough of the helpful staff at Hilton Colon Guayaquil. During your stay, you're just a quick walk from Antonio Neumane Park. You'll find features such as free valet parking and a free round-trip airport shuttle, plus 5 restaurants.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Portofino
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet in some public areas for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with facials, manicures and pedicures or hydrotherapy at Elements Spa
  • Services include babysitting, free food shopping service and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Within a 10-minute walk of Antonio Neumane Park and World Trade Center
  • Free airport shuttle service
Hilton Colon Guayaquil offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 44778 square feet (4160 square metres) and includes a conference centre. A 24-hour fitness centre, a sauna, and spa services are also featured at the luxury Hilton Colon Guayaquil. A roundtrip airport shuttle is free (available 24 hours). Free self parking and valet parking are available. The property offers extended parking privileges.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Portofino – This restaurant specialises in international cuisine and only serves dinner.
Sal y Pimienta – This restaurant serves breakfast, lunch and dinner. Open daily.
Vereda Tropical – Overlooking the pool, this restaurant serves lunch and dinner. Open daily.
Kioto Sushi Bar – This sushi bar serves lunch and dinner. Open daily.
Cafe Colon – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open 24 hours. Open daily.
A complimentary food shopping service is offered and guests can order late-night fare from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (USD 14.64); wired internet (surcharge)

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free valet parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 32 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Cafe Colon
  • Kioto Sushi Bar
  • Portofino
  • Sal y Pimienta
  • Vereda Tropical

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (44,778 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Bar/lounge
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 42.7 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 15 per cent destination fee will be charged.
  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 32 per person
  • Fee for wireless Internet in public areas: USD 14.64 (rates may vary)
  • Fee for wired Internet in public areas: USD 14.64 (rates may vary)
  • Rollaway bed fee: USD 42.7 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hilton Colon Guayaquil offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Colon Guayaquil
Colon Hilton Guayaquil
Guayaquil Hilton
Guayaquil Hilton Colon
Hilton Colon
Hilton Colon Guayaquil
Hilton Colon Hotel
Hilton Colon Hotel Guayaquil
Hilton Guayaquil
Hilton Guayaquil Colon
Hilton Colon Guayaquil Hotel Guayaquil
Hilton Hotel Guayaquil
Hilton Colon Guayaquil Hotel
Hilton Colon Guayaquil Hotel
Hilton Colon Guayaquil Guayaquil
Hilton Colon Guayaquil Hotel Guayaquil

Hilton Colon Guayaquil Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 410 out of 675 reviews" "
Rating 8 - Good. 136 out of 675 reviews" "
Rating 6 - Okay. 60 out of 675 reviews" "
Rating 4 - Poor. 30 out of 675 reviews" "
Rating 2 - Terrible. 39 out of 675 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ERIC, Walnut

Liked: Cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

Olga

Stayed 2 nights in Aug 2024

10/10 Excellent

Eduardo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can notice age of it
Stayed 1 night in Sep 2024

6/10 Okay

Randall

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice infraestructure, bad service
Regarding the shuttle from the airport, I understand that many other people who are sharing the same flight or arriving on other flights at the same time are also requesting the shuttle services. However, the hotel cannot wait indefinitely for every passenger to board the van. I ended up waiting for over 30 minutes for a passenger who never arrived. I believe it's reasonable to expect people to wait for 10 minutes, but 30 minutes is excessive. Additionally, I had to call the front desk three times because I forgot my toothbrush. This makes me question the hotel's customer service management. Furthermore, I noticed that a 10% tip was charged to my bill without my approval. While the hotel is very nice, I am very disappointed with the service.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for airport and comfortable
This was an excellent place to stay oneither end of our Galapagos trip. Close to the airport, excellent service and good food.
Stayed 1 night in Sep 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Raquel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Dioselina, Jamaica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Sep 2024

2/10 Terrible

Raquel

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff are awful.
Stayed 1 night in Jul 2024

8/10 Good

Vicente Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gabriela

Stayed 2 nights in Aug 2024

10/10 Excellent

Austin, Sparta

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful and beautiful property
Stayed 1 night in Aug 2024

10/10 Excellent

Valery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Isabel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

John Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to stay with the family
Stayed 2 nights in Aug 2024

10/10 Excellent

Klaus, Roanoke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top hotel close to the airport. Very friendly staff. We took a taxi for sightseeing and then the taxi driver took us to a great restaurant, and picked us up two hours later. The taxis have agreement with the hotel, i. e. safe!
Stayed 1 night in Aug 2024

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. What they call queen are really twin beds, but very comfortable. TV and safe didn't work. TV was fixed after second call and they gave up on safe since it needed to be replaced and our stay was for a night.
Stayed 1 night in Aug 2024

4/10 Poor

Yogesh

Stayed 1 night in Jul 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Jul 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is just an excellent place to stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Alexander

Stayed 2 nights in Jul 2024

6/10 Okay

Stefany

Travelled with partner
Liked: Staff & service
Conveniently located close to the airport and some nicer areas. The hotel is a little on the old side, but nothing extraordinary
Stayed 1 night in Jul 2024

10/10 Excellent

Fernanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for a wedding and it was great. The breakfast buffet was super and had a lot of options
Stayed 1 night in Jul 2024