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Pensión Alcalá

1.0 star property

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January 2025

Photo gallery for Pensión Alcalá

Triple Room, Private Bathroom (Exterior) | Free WiFi
Interior
Triple Room, Private Bathroom (Exterior) | Free WiFi
Free WiFi
Triple Room, Private Bathroom (Exterior) | Free WiFi

Reviews

7.0 out of 10

Good

Popular amenities

  • Room service
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Marruecos, 2, Guia de Isora, Santa Cruz de Tenerife, 38686
  • Alcala Beach
    11 min walk
  • Playa de Punta Blanca
    4 min drive
  • El Rincon de la Barriga
    1 min walk
  • Tenerife (TFS-Tenerife South)
    33 min drive

Room options

View all photos for Single Room, Shared Bathroom (with Balcony)

Single Room, Shared Bathroom (with Balcony) | Free WiFi

Single Room, Shared Bathroom (with Balcony)

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room, Private Bathroom (Interior)

Twin Room, Private Bathroom (Interior) | Free WiFi

Twin Room, Private Bathroom (Interior)

  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, Shared Bathroom (Exterior)

Single Room, Shared Bathroom (Exterior) | Free WiFi

Single Room, Shared Bathroom (Exterior)

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, Shared Bathroom (Interior)

Single Room, Shared Bathroom (Interior) | Free WiFi

Single Room, Shared Bathroom (Interior)

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room, Private Bathroom (Exterior)

Triple Room, Private Bathroom (Exterior) | Free WiFi

Triple Room, Private Bathroom (Exterior)

  • 12 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Twin Room, Private Bathroom (Exterior)

Twin Room, Private Bathroom (Exterior) | Free WiFi

Twin Room, Private Bathroom (Exterior)

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Shared Bathroom (Interior)

Twin Room, Shared Bathroom (Interior) | Free WiFi

Twin Room, Shared Bathroom (Interior)

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

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includes taxes & fees
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About this property

Pensión Alcalá

Beachfront pension for sun and fun
Along with a restaurant, this smoke-free pension has tour/ticket assistance and free WiFi in public areas. Limited housekeeping is available.
Pensión Alcalá offers 19 accommodations. This Guia de Isora pension provides complimentary wireless Internet access. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Pensión Alcalá, you're just a quick walk from Tenerife Beaches. Enjoy features like free WiFi in public areas and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Just a 4-minute walk from Tenerife Beaches and 8 minutes on foot from Playa de Baja Larga
There's a restaurant on site. WiFi is free in public spaces.

This Guia de Isora pension is smoke free.

Pensión Alcalá has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking within 20 metres
  • Street parking available

Food and drink

  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bathroom

  • Bathtub or shower
  • Private or shared bathroom
  • Towels provided

Food and drink

  • Mini-fridge
  • Room service

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 3:00 PM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 40 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts cash
Cashless transactions are available
The front desk at this property is open daily from 3:00 PM - 9:30 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number 83/04

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Pensión Alcalá Motel Guia de Isora
Pensión Alcalá Motel
Pensión Alcalá Guia de Isora
Pensión Alcalá Pension
Pensión Alcalá Guia de Isora
Pensión Alcalá Pension Guia de Isora

Pensión Alcalá Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 15 out of 48 reviews" "
Rating 8 - Good. 13 out of 48 reviews" "
Rating 6 - Okay. 8 out of 48 reviews" "
Rating 4 - Poor. 3 out of 48 reviews" "
Rating 2 - Terrible. 9 out of 48 reviews" "

7.6/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a 1* pension hotel the room I had as a solo traveller was superb ! Good sized room, sink, fridge, and balcony was just perfect. Also the property has clearly been renovated as everything appeared new and the common WC/ shower rooms are very modern with a very hot power shower. Raphael and Carlos keep the property spotlessly clean and do a great job. I highly recommend Pension Alcala, but its best to try and book a room with a balcony
Stayed 14 nights in Feb 2024

10/10 Excellent

Gergely

Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2023

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 25 nights in Mar 2023

2/10 Terrible

Justin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place sucked! AVOID it if you can. Had an angry guy get in my face (claimed to be the manager) saying I was playing music all night as I was asleep! 2nd time at a hostel lesson learned to spend extra money even for a hotel/motel! Nothing great about this dump. ..again AVOID!!
Stayed 2 nights in Feb 2023

2/10 Terrible

Lorenzo

Disliked: Staff & service
Xenophobia & discrimination at Pensión Alcalá. I am a 64-year-old Norwegian citizen of Venezuelan origin who witnessed and experienced xenophobic and discriminatory treatment from the staff at the Pensión Alcalá. The owner and receptionist refused to assist an elderly Italian man, asked for an undue deposit, and made vile comments about Italians in general, forcing the man to leave. I was was denied a late check-out, insulted and verbally abused with demeaning references to Venezuelans, and kicked out before check-out time. I am demanding a refund, compensation, and action and sanctions from Expedia to prevent such behaviour. I plan to invoke Article 21 of the EU's Charter of Fundamental Rights.
Stayed 2 nights in Feb 2023

6/10 Okay

Verified traveller

Disliked: Staff & service
Good price and location
First the bad. My room had no TV, no phone, one small cupboard in which a fold away table and chair was stored. Electricity cut out twice. Service (ie tidying of room and change of bedding) didn't happen once in my 5 night stay. My room had it's own bathroom but had a musty odour from the drain. No meals available. Now the good. The hotel location is excellent, easy walking to local bars and the town harbour and beach-footpath. WiFi is excellent. My room was clean and I think secure and whilst bedding/towels weren't tidied or changed it means it's sustainable. A bathroom external to my room for common access was very good, no issues. The price is good too, far less than some of the overpriced (in my view) opulent nearby hotels. So in short this is excellent for a short stay if you don't mind 'roughing it a bit' and you want very good value for money, not so good if you want a longer stay as the lack of facilities would become burdensome.
Stayed 5 nights in Feb 2023

8/10 Good

Andranik

Travelled with family
Liked: Cleanliness, property conditions & facilities
Alcala stay
The room was very basic but the location is good, near the ocean and good restaurant around. There was no problem to find parking place around.
Stayed 14 nights in Dec 2021

8/10 Good

Bryan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

2/10 Terrible

Kamil, Poland

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, but unfortunately someone robbed me for 160 euro therefore the memories are tragic.
Stayed 6 nights in Aug 2020

10/10 Excellent

Rebecca, Poland / USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within a few minutes walk of natural pools and swimming areas! There are also lots of restaurants and cafes nearby, with a couple within 1 block and 1 next door on each side. My room on the third floor was lovely, with a sink in the room and a good fan. The shared bathroom was spotless. Checkin was quick and efficient, and the hosts were friendly (and spoke some English, too!). For sure I'll stay here again!
Stayed 2 nights in Jul 2020

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family run hotel in Alcalá
Great family run hotel. Simple rooms but nice to have a fridge and sink in the room. My single room had use of a shared bathroom which was always available and spotless. I was able to keep my bicycle secure.
Stayed 3 nights in Feb 2020

6/10 Okay

RODRI, Santa Cruz

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I got the impression that guests were a necessary but unwelcome fact of running this sort of business. Room was sparse and the bed creaked so much if you moved you work up. Having said that it was cheap and only one night.
Stayed 1 night in Mar 2020

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location - would stay again
I stayed here two nights first time on Tenerife so booked a bit blind not knowing the area and I hit a winner. Excellent location in a small village with everything I needed close by - bus stop (I decided not to hire a car for this trip), supermarket at the end of the street, cafes/bars a few doors down, quiet and very clean. There are rock pools near by and a great walk all the way to Los Gigantes which I took my time to do for an entire day. Very clean room and bathroom which can be hit or miss for a pension. Not being able to check-in between 3-6.30pm is I have to say annoying - this is a long window of time and when booking cheap flights it's not possible to align both. My flight arrived early afternoon so by the time I got to the area, I had to wait 2 hours to check in - this is wasted time and part of what I pay for. Seemed the bar wasn't open or serving food or I didn't know about it. This is a shame because the walls and interior hold a lot of history and has a rustic ambience. Be great to hang out in the space over a drink. Nonetheless, I'd stay again for a few nights.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
My son and I have just returned from spending 2 weeks at Pension Alcala and we had a wonderful time at this hotel. Also, the village and beach (la playa) were beautiful. We swam in the sea everyday! This hotel was the cleanest I've ever stayed at, the staff worked tirelessly everyday keeping the place immaculate, especially the toilet and shower, which was cleaned repeatedly throughout every day. I will definitely be returning to Pension Alcala. A wonderful trip. Lindsay Clark, Scotland x
Stayed 14 nights in Dec 2018

8/10 Good

jenny, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but very good room with balcony
Close to beach, shops, bars and restaurants. Alcala is a lovely reasonably quiet resort.
Stayed 7 nights in Jul 2018

10/10 Excellent

Alice, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to seafront, restaurants and bus stop
I am giving this Pension an excellent review because it was an extremely clean , comfortable and friendly place to stay.Yes it was simple and basic but was also reasonably priced allowing me a winter break.The owner and staff are charming and could not do enough for me.It is in a beautiful area.I loved sitting on my little balcony having breakfast.Everything you need is close . Lovely restaurants,bus stop and supermarket.Will I go back? Definitely ! Will try owners restaurant next time,I promise.
Stayed 7 nights in Jan 2018

10/10 Excellent

jenny, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely balcony and lovely quet place. No fab
Lovely place and quiet and beautiful empty black volcanic beaches. Great place to stay. Highly recommended
Stayed 7 nights in Dec 2017

6/10 Okay

Davide

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Personale poco cordiale
Stayed 4 nights in May 2024

2/10 Terrible

Tim

Stayed 1 night in Jan 2024

8/10 Good

Alessandro

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bello il paese ,vicino al mare ,molto tranquillo ideale per coppia..
Stayed 1 night in Nov 2023

6/10 Okay

NICOMEDES JUAN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lo cerca del mar
Stayed 1 night in Nov 2023

2/10 Terrible

anne marie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil indifferent, travaux à toutes heures, chien aboyant à toutes heures, literie horrible. Ne merite pas de rester sur votre site !
Stayed 2 nights in Oct 2023

10/10 Excellent

Andrea

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

João

Stayed 5 nights in Jul 2023

8/10 Good

Gergely

Stayed 18 nights in Apr 2023