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Mandolay Hotel Guildford

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mandolay Hotel Guildford

Restaurant
Double - Crash Pad | Iron/ironing board, free WiFi, bed sheets
Signature Suite | Iron/ironing board, free WiFi, bed sheets
Restaurant
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Parking available
  • Pet-friendly
  • Breakfast available

Explore the area

Map
36 - 40 London Road, Guildford, England, GU1 2AE
  • G Live
    2 min walk
  • Rumwong
    2 min walk
  • London Road Station
    3 min walk
  • London (LGW-Gatwick)
    57 min drive

Room options

View all photos for Double - Medium

Double - Medium | Iron/ironing board, free WiFi, bed sheets

Double - Medium

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double - Executive

Double - Executive | Iron/ironing board, free WiFi, bed sheets

Double - Executive

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single - Crash Pad

Single - Crash Pad | Iron/ironing board, free WiFi, bed sheets

Single - Crash Pad

  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple/Twin - Executive

Triple/Twin - Executive | Iron/ironing board, free WiFi, bed sheets

Triple/Twin - Executive

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

The Residence

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double - Crash Pad

Double - Crash Pad | Iron/ironing board, free WiFi, bed sheets

Double - Crash Pad

  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Deluxe

Double Deluxe | Living area | Flat-screen TV

Double Deluxe

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Suite

Signature Suite | Living area | Flat-screen TV

Signature Suite

  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Mandolay Hotel Guildford

Eco-certified hotel with 24-hour front desk and restaurant
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a conference centre, self parking and a business centre are on-site.
Mandolay Hotel Guildford offers 78 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mandolay Hotel Guildford. During your stay, you're just a quick walk from G Live. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from G Live and 3 minutes on foot from High Street
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi and wired Internet. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Mandolay Hotel Guildford. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Guildford hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:00 AM.
Bar – On-site bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), Dutch, English, French, German, Greek, Hungarian, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17 for adults and GBP 10.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 30.00

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday:
  • Restaurant
The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 17.00 for adults and from GBP 10.50 for children
  • Self-parking fee: GBP 20.00 per day
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mandolay Hotel
Mandolay Guildford
Mandolay
Mandolay Hotel Guildford Hotel
Mandolay Hotel Guildford Guildford
Mandolay Hotel Guildford Hotel Guildford

Mandolay Hotel Guildford Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 344 out of 920 reviews" "
Rating 8 - Good. 334 out of 920 reviews" "
Rating 6 - Okay. 144 out of 920 reviews" "
Rating 4 - Poor. 61 out of 920 reviews" "
Rating 2 - Terrible. 37 out of 920 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Help!! Our credit card was double charged for the deposit when we arrived and only credited back once. It’s just over $201.47 or 50 UK per our 3 rooms. The card charged with deposits was Prudence McCabe. I paid for the rooms under my card. I can be reached at BossAtTJC@gmail.com or Jenn@teamjenn.com, or 01-310-850-3321. Thank you! Jen McCabe
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Beatrice

Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Debra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location
Everything about my stay at the Mandolay Hotel was wonderful. The staff was friendly and helpful, the room spacious and comfortable, and they thought of everything with lovely toiletries, coffees and even a bag of chocolate popcorn. Thanks to Scarlett, who went above and beyond to welcome me.
Stayed 1 night in Sep 2024

4/10 Poor

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room nice but in noisy location
The room was very nice and food good too. However the room was located in annex and the small window was just a few metres from an entrance to an events venue in the hotel. There was an event running the evening we stayed with people gathering outside the door but the worst was in the early hours when the event was ending and items were being removed - so much banging and crashing and people clearing up shouting to each other just outside our window. We phoned reception to complain at 2AM, after that the shouting stopped but the banging and crashing continued until 2:30. Either the event should have been better managed by hotel staff or the room should not be occupied when an event is running. Could have been a very nice stay but experience was ruined by the noise.
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Donna

Liked: Cleanliness, property conditions & facilities, room comfort
Fabulous one night stay. Room was excellent as was the shower. Food good. Customer service excellent. Only disappointing thing was the charge for the car park. Would defo barely stay again
Stayed 1 night in Aug 2024

10/10 Excellent

LYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here regularly and would highly recommend this hotel in all regards.
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel very nice staff
Stayed 1 night in Jul 2024

10/10 Excellent

Damian, Raleigh

Stayed 1 night in Jul 2024

8/10 Good

Richard

Stayed 2 nights in Jul 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stop over in Guildford
Good location , easy walk to various food outlets and shops / railway station. Nice bar area and small outside seating and table area. Parking a car could have been booked with the hotel but no information was shared until I arrived. But parking is available.
Stayed 3 nights in Jul 2024

6/10 Okay

Nishita

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2024

4/10 Poor

Delroy

Business traveller, Travelled with partner
Why was I asked for my room number FOUR times at breakfast?
Stayed 2 nights in Jul 2024

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great facility with wonderful staff.
Stayed 2 nights in Jul 2024

8/10 Good

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay, lovely hotel and friendly staff. Really nice breakfast too
Stayed 2 nights in Jul 2024

8/10 Good

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Gina

Liked: Cleanliness
Stayed 1 night in Jun 2024

4/10 Poor

Gina

Liked: Cleanliness
Disliked: Staff & service
We paid for an upgrade to Executive Double, as we wanted seated area, however the room was not what we expected, it was small with no seating area, definitely not worth paying an upgrade for. Having stayed at the hotel on a number of occasions, without upgrading, this room was poor and smaller in comparison, really disappointing! Breakfast was ok.
Stayed 2 nights in Jul 2024

8/10 Good

Alan

Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Stayed 1 night in Jul 2024

8/10 Good

David

Stayed 1 night in Jul 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service
Rooms too small clean good service too noisy
Stayed 2 nights in Jun 2024