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Ambassador Cruise Halong Bay

4.5 star property

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Photo gallery for Ambassador Cruise Halong Bay

Aerial view
Terrace/patio
Exterior
Premium bedding, pillow-top beds, in-room safe, blackout curtains
Couples treatment room(s), body treatments, body wraps, body scrubs

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Breakfast included
  • Bar
  • Pool
  • Room service
  • Spa

Explore the area

Map
Marina, Bai Chay Port, Ha Long, Quang Ninh, 200000
  • Ha Long International Cruise Port
    ‪1 min walk‬
  • Bai Chay Beach
    ‪8 min walk‬
  • Dragon Park
    ‪10 min walk‬
  • Haiphong (HPH-Cat Bi)
    ‪59 min drive‬

Room options

View all photos for Deluxe Single Room

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Single Room

  • Ocean view
  • 30 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Ambassador Premium

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Ambassador Premium

  • Bay view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Ambassador Deluxe

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Ambassador Deluxe

  • Bay view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Presidential Suite

Presidential Suite | View from room

Presidential Suite

  • Bay view
  • 90 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Ambassador Captain Suite

Ambassador Captain Suite | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Ambassador Captain Suite

  • Bay view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Ambassador Suite

Ambassador Suite | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Ambassador Suite

  • Bay view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

Similar properties

Outdoor pool, pool umbrellas, pool loungers

Grand Pioneers Halong Bay Cruise 1

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
5.0 out of 5, Exceptional, (41)
The price is CHF 389
for 1 unit
includes taxes & fees
18 May - 19 May
Grand Pioneers Halong Bay Cruise 1

About this property

Ambassador Cruise Halong Bay

Luxury cruise ship with full-service spa and free breakfast
Along with a full-service spa, this cruise ship has an outdoor pool and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a snack bar/deli and self parking. Change of towels is available on request
Ambassador Cruise Halong Bay offers 46 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Pillowtop beds feature premium bedding. Televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the cruise ship include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.
During at least part of your stay, Ambassador Cruise Halong Bay weighs anchor and sets sail. Free breakfast, free WiFi in public areas and a full-service spa are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, manicures and pedicures or body treatments at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes yoga classes
  • Steps from Ha Long International Cruise Port and 8 minutes on foot from Bai Chay Beach
  • Cruise terminal shuttle service available for a fee
Ambassador Cruise Halong Bay offers its guests a full-service spa and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Ambassador Cruise Halong Bay. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Ha Long cruise ship.

Guests are served a free buffet breakfast daily from 7:30 AM to 9:30 AM.
Ambassador Cruise Halong Bay has a restaurant serving breakfast, lunch and dinner.
Late-night fare is available from 24-hour room service.

Languages

English, Filipino, Vietnamese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Cruise terminal shuttle (surcharge)
  • Secured, covered parking on site (VND 300,000 per stay)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Evening entertainment
  • Full-service spa
  • Outdoor pool
  • Yoga classes

Family friendly

  • Highchair
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach towels
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 11:30 AM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ambassador Cruise Halong Bay

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: VND 300000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Ambassador Cruise Halong Bay offers transfers from the cruise terminal (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the cruise ship before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Ambassador Cruise Halong
Ambassador Halong Bay Ha Long
Ambassador Cruises Halong Bay
Ambassador Cruise Halong Bay Cruise
Ambassador Cruise Halong Bay Ha Long
Ambassador Cruise Halong Bay Cruise Ha Long

Ambassador Cruise Halong Bay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 8 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

9.4/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Rahul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a Deluxe cabin for 2. Got a pleasent surprise during the check-in as they provided an upgraded Premium cabin to me. The entire process from check-in to checkout including the to and fro transfer to the Cruise and the excursions was hassle free and nicely managed. The entire staff was very courteous and was able to help us out whenever needed. The food (breakfast, lunch and dinner) was also good, infact they also provided Indian food which was also a surprise for us. There are couple of improvements which we have communicated to the Cruise Managers and has been well noted by them for future experience 1. Good quality WIFI should be made available on the entire cruise. It was only available in the Restaurant and Reception area and that too didn't work sometimes 2. Some of the Indian dishes didn't have right amount of salt infact no salt I would say and couple of dishes not prepared as per the description like Laccha Paratha(chapati was served instead of layered paratha) and Poha (made of rice instead of rice flakes)
Stayed 1 night in Sep 2024

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Thuy-An

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great service and beautiful cruise
Stayed 1 night in Jul 2024

10/10 Excellent

Muchia

Stayed 1 night in Jun 2024

10/10 Excellent

Steven

Travelled with family
Over all service are good
Stayed 1 night in May 2024

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth every penny spent on this cruise. Food served was very good with great activities planned. Special mention to Emily & lisa who served us during our trip. They cater to ur needs. Celebrated our 2nd yr anniversary on the cruise. The cruise staff decorated our room, gave us a surprise during dinner. Blown by their service. They have very good vocals on cruise as well if u enjoy live music.

10/10 Excellent

TAKASHI, OSAKASHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Seina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お天気にも恵まれのんびりと非日常的な時間を過ごす事ができました。 アクティビティもたくさんありスタッフの方も優しく丁寧でした
Stayed 1 night in Jul 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good experience

Overall a good experience and quality. Quite expensive to be Vietnam but it also includes food and activities. We participated in three activities and all places were very crowded. So the activities could have been better but the view from the room is amazing. The service overall is good and the food was tasty.
Stayed 1 night in Dec 2023