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Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double or Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room Single Use

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at City Bay Hotel, you're just a quick walk from Halong Bay Marina. Enjoy features like free WiFi in public areas, plus a snack bar/deli and dry cleaning service.

  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Nha Tho Hon Gai Temple and 6 minutes on foot from Halong Bay Marina
  • Airport shuttle service available for a fee

City Bay Hotel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for City Bay Hotel

4 out of 5
Harrastan kalastusta,kala satama lähellä paljon nähtävää minulle mukavia ihmisiä,iuoretori lähell,myös paikaallinen marketti,rauhallinen ympäristö.Alue hiljenee klo 19,ja herää klo 02 uuteen päivään

Posted by , from pirkanmaa on 9 Apr 2018

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Comment from Hotel Management

11 Apr 2018 by ha luong

thank you for your review

Property Features

There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and laundry facilities are also featured at City Bay Hotel. Parking is available for a fee.

  • 1 building
  • 36 guestrooms or units
  • 6 levels
  • Built in 2008
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Computer for guest use
  • ATM

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Cai Lan Station (8.8 km / 5.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

City Bay Hotel offers 36 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels. Bathrooms include a shower, slippers, bidets and hairdryers. This Ha Long hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Fridge
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Bidet
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at City Bay Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 80 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Bay Hotel Halong
  • City Bay Hotel
  • City Bay Hotel Ha Long
  • City Bay Ha Long
  • Hotel City Bay Hotel Ha Long
  • Ha Long City Bay Hotel Hotel
  • Hotel City Bay Hotel
  • City Bay
  • City Bay Hotel Hotel
  • City Bay Hotel Ha Long
  • City Bay Hotel Hotel Ha Long

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.