Sunland Halong Hotel and Restaurant

3.5 star property

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Photo gallery for Sunland Halong Hotel and Restaurant

Front of property
Living area
Reception
Front of property
Superior Double Room | Minibar, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
No E421 Sun Plaza, Halong Rd, Bai Chay, Ha Long, Ha Long, 11000
  • Bai Chay Beach
    ‪16 min walk‬
  • Dragon Park
    ‪3 min drive‬
  • Ha Long Night Market
    ‪3 min drive‬
  • Haiphong (HPH-Cat Bi)
    ‪50 min drive‬

Room options

Superior Double Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Family Quadruple Room

  • City view
  • Sleeps 4
  • 2 King Beds

Junior Suite

  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room, 2 Double Beds

  • City view
  • Sleeps 3
  • 2 Double Beds

Deluxe Twin With City View

  • Sleeps 2
  • 2 Double Beds

Quadruple Family Suite

  • Sleeps 4
  • 2 Queen Beds

Superior Double Room With City View

  • Sleeps 2
  • 1 Queen Bed

Junior Suite City With Bathtub

  • Sleeps 2
  • 1 King Bed

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About this property

Sunland Halong Hotel and Restaurant

Hotel in Ha Long with 24-hour front desk and coffee shop/cafe
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and concierge services. Change of towels is available on request
Sunland Halong Hotel and Restaurant offers 40 air-conditioned accommodations with minibars and laptop-compatible safes. This Ha Long hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include a shower with a hydromassage showerhead, bathrobes, slippers and hairdryers. Housekeeping is offered on a daily basis and change of towels can be requested.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Sunland Halong Hotel and Restaurant, you're just a quick walk from Sun Square. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 7 minutes on foot from Sun Square and a 2-minute drive from Queen Cable Car Ocean Terminal
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and barbecue grills are also featured at Sunland Halong Hotel and Restaurant. Free self parking is available.

This 3.5-star Ha Long hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to 9:00 AM.
Sunland Halong Hotel and Restaurant has a restaurant on site.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 20 metres
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 9:00 AM for a fee: VND 100,000 for adults and VND 80,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of VND 200,000; reservation required

Things to do

  • 24-hour pool access
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Terrace

Accessibility

  • Hardwood flooring in room
  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Chef service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately VND 100000 for adults and from VND 80000 for children
  • Hosted evening meal: VND 200000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access is available 24 hours a day.

Property is also known as

Sunland Halong And Restaurant
Sunland Halong Hotel and Restaurant Hotel
Sunland Halong Hotel and Restaurant Ha Long
Sunland Halong Hotel and Restaurant Hotel Ha Long

Sunland Halong Hotel and Restaurant Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 6 out of 9 reviews
Rating 8 - Good. 0 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 2 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

9.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Mia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed overnight at this accommodation arriving late. The property amenities were clean and staff were helpful when leaving.
Stayed 1 night in Nov 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel! I arrived early hours of the morning from a sleeper bus and they were able to accommodate check in at this time. The room was comfortable, clean and finished to a high standard. I would stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Levi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good places today
Stayed 1 night in Feb 2024

4/10 Poor

Nicholas

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was noisy, this included the cleaning teams shouting and crashing around at 6:45am. We were told the pool was out of use when we arrived (no prior communication). We were sent to use a pool at a neighbouring hotel which was filthy and cold. The water was cloudy and the tiles had algal growth on them so needless to say we didnt bother. Clearly there isnt anyone staying around here at the moment. Breakfast choice was limited and the coffee was the undrinkable super sweet local stuff that the western pallate (and teeth!) cannot handle. I watched a staff member smoking in the foyer and kitchen area, another get off his motorbike and immediately start touching the plates (helmet still on!) So hygiene is questionable. A third staff member tapped me on the shoulder and whisked my plate away within seconds of me finishing my plate. Good job i didnt want any more. The room was ok, but let down by staff and facilities.
Stayed 1 night in Feb 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Smiles all around, ten uncomplicated days of indulgent holiday experiences and memories. A big thank you to all staff, keep up the good work.
Stayed 1 night in Oct 2023

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uma boa estadia
O hotel é ótimo, confortável, limpo, com bom buffet de café da manhã e funcionários atenciosos e simpáticos. Bem localizado para quem quer ir ao parque de diversão, mercado noturno e da saída dos cruzeiros. Mas se o objetivo é conhecer a cidade de Ha Long vai ter que alugar uma scooter ou contratar um táxi.
Stayed 2 nights in Feb 2024

10/10 Excellent

Nathalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le rapport qualité prix était incroyable. Le personnel est avenant, serviable et souhaitait sincèrement répondre à nos besoins en plus d’être souriants.
Stayed 1 night in Oct 2023

4/10 Poor

Haizea

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Cogimos este hotel pensando que sería una pasada. La verdad es que las habitaciones están limpias y muy bien. En cuanto al personal deja mucho que desear. Desde el primer momento intentaron sacarnos dinero. Nos dijeron que nuestra habitación no estaba lista hasta las 2pm (contábamos con ello) pero que si les pagábamos 200.000vnd más nos la daban ya. Obviamente dijimos que no porque nos pareció un gesto feo. Les dijimos que nos íbamos a la piscina para hacer tiempo y nos dijeron que no. Que no se podía utilizar porque el agua estaba sucia (casualidad). Tardaron hasta las 6pm de la tarde en cambiar el agua y aún así estaba medio vacía. A parte, todo el rato querían saber cuál era nuestro plan. Les dijimos que iríamos a la bahía a coger un crucero y nos dijeron que ellos tenían uno disponible por 800.000 pero a las 5 de la tarde, nos dijeron que a la mañana era imposible porque ya era muy tarde. Les dijimos que no porque aquí anochece a las 6 y no íbamos a ver nada. En cuanto vieron que lo íbamos a hacer por nuestra cuenta, nos dijeron que sí que sí que tenían uno a la mañana y que además si lo cogíamos nos daban ya la habitación para poder refrescarnos antes de la excursión. En resumen, hemos estado en sitios de peor calidad y nos han tratado muchísimo mejor, sin intentar sacarnos dinero de todos lados. Nos esperábamos una profesionalidad mayor. No volveríamos nunca y por su puesto no lo recomendamos. Hay muchas opciones de hoteles mucho mejores.

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner and the staff are very friendly and helpful.
Stayed 4 nights in Sep 2023