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Hoang Hai Hotel

3.5 star property

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Photo gallery for Hoang Hai Hotel

Reception
VIP room | 1 bedroom, premium bedding, down duvets, memory-foam beds
Front of property
Deluxe Triple Room | 1 bedroom, premium bedding, down duvets, memory-foam beds
Free self-parking

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
109 Cau Dat Street, Ngo Quyen District, Hai Phong, 3500
  • Hai Phong Opera House
    ‪6 min walk‬
  • Lach Tray Stadium
    ‪8 min walk‬
  • Queen of the Rosary Cathedral
    ‪11 min walk‬
  • Haiphong (HPH-Cat Bi)
    ‪18 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, down duvets, memory-foam beds

Deluxe Double Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | 1 bedroom, premium bedding, down duvets, memory-foam beds

Deluxe Triple Room

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, down duvets, memory-foam beds

Superior Double Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, premium bedding, down duvets, memory-foam beds

Superior Twin Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for VIP room

VIP room | 1 bedroom, premium bedding, down duvets, memory-foam beds

VIP room

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Hoang Hai Hotel

Central hotel connected to the convention centre in Ngo Quyen with free breakfast
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a rooftop terrace, a conference centre and a coffee shop/cafe are on-site.
Hoang Hai Hotel offers 44 air-conditioned accommodations with minibars and a safe. Memory foam beds feature down duvets and premium bedding. 32-inch LED televisions come with premium cable channels. Bathrooms include slippers, designer toiletries, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

With your stay at Hoang Hai Hotel, you're connected to the convention centre and just a quick walk from Hai Phong Opera House. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Hai Phong Opera House and Lach Tray Stadium
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1076 square feet (100 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hoang Hai Hotel. Self parking is free.

This 3.5-star Hai Phong hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9 AM.
On-site venue – This restaurant specialises in Asian cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (1,076 square foot of space)
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hoang Hai Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hai Hoang
Hoang Hai Haiphong
Hoang Hai Hotel Haiphong
Hoang Hai Hotel Hai Phong
Hoang Hai Hai Phong
Hoang Hai Hotel Hotel
Hoang Hai Hotel Hai Phong
Hoang Hai Hotel Hotel Hai Phong

Hoang Hai Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 88 reviews
Rating 8 - Good. 34 out of 88 reviews
Rating 6 - Okay. 28 out of 88 reviews
Rating 4 - Poor. 6 out of 88 reviews
Rating 2 - Terrible. 3 out of 88 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anilkumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
Clean.articulate spacious rooms.likable and smiling staff. Nearby market of local food delicacies.
Stayed 1 night in Nov 2019

8/10 Good

Van tu

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The area is close to everywhere, breakfast is really good and staff was super friendly
Stayed 3 nights in Jan 2019

10/10 Excellent

Tim, Calgary Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, excellence breakfast, fine manager and staff
Stayed 3 nights in Oct 2018

2/10 Terrible

Alvin, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is very Bad hotel! When I was in Hai Phang, I afraid of being cheated, so I asked this hotel to call a taxi for me, but the taxi called by the hotel tricked me! I told driver go to nearest ferry from this hotel, but The taxi driver took a very big turn, I took lots of pictures as prove, at last the meter shows 486,000VD, but he asked 4,860,000VD, I'm not new guy for Vietnam, last i paid him 500,000VD. He also asked high way ticket for 200,000 VD, i saw him to pay high way officer only 20,000, i argued with him again, last i paid him 20,000 for highway. After i came back hotel, i ask the Hotel reception, how much i need pay to ferry? they told me only max 50,000, I asked her to tell me the driver name and phone number, she wouldn't tell me. I think The hotel is not innocent and the driver is definitely not first time to cheat foreigners. The taxi license plate is 30A 695.70, he gave me receipt number is 04442, I advise u don't go to this hotel, don't go to this city.
Stayed 1 night in Aug 2018

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Haiphong hotel stay
Place was comfortable and near my eateries, i would definitely consider staying at this hotel when i travel to hai phong the next time.
Stayed 4 nights in Jul 2018

8/10 Good

Bill, Tennessee, usa

Liked: Cleanliness, staff & service, property conditions & facilities
Girls at front desk were very friendly. Hotel breakfast was very good with a larger selection, internet was very fast, only disppointment was there was no way to figure out how to make hot water work in shower. I don’t like cool showers.
Stayed 1 night in May 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
saw cockroach in bath room, someone from hotel just opened my door when I was still inside my room.
Stayed 1 night in Nov 2017

8/10 Good

Eun Ho

Liked: Cleanliness, property conditions & facilities, room comfort
nice location and enough room size. use hotel concierge to book train ticket but realized they charged too much. 4 times of net ticket price.
Stayed 1 night in Nov 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok for cheap, but was dirty and staff were not very professional
Stayed 1 night in Jul 2017

6/10 Okay

julie

Disliked: Staff & service, property conditions & facilities, room comfort
just fine
was fine for a one night stay and a small city.

6/10 Okay

Emily, U

Average Hotel
Its okay. Closed to market, foods, drinks. Its higher price than neighborhood hotels.

6/10 Okay

Daniel, Mel

Liked: Cleanliness
Disliked: Property conditions & facilities
Good location
Had a great stay in this hotel. The hotel receptionist is quite nice to me.

6/10 Okay

Sarin, Thailand

Liked: Staff & service
Good in reasonable price
Nice staff /Clean room/Good Breakfast but cannot late check out.

6/10 Okay

Verified traveller

Liked: Staff & service
Good price, nice staff
Hotel OK but no window in room, staff were good

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
A place to stay, that's about it
Hotel appeared nice at first. Room was set on lowest temp and was humid and hot all night, only cooled down very little, bathroom was plain gross. Could feel all the springs on the bed, very hard. Breakfast was pretty poor. Also ants were crawling all over the food. In this case, you really get what you pay for.

6/10 Okay

Oi Ming, Hong Kong

Disliked: Property conditions & facilities
Not good! Everything is not work until you complaint

8/10 Good

lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hoang Hai Vietname
Quick business trip stay. Friendly and helpful staff. Room and hotel was kept nice and clean. I would definitely stay again especially for the cost, worth it!

8/10 Good

Sophia, UK

Liked: Cleanliness, room comfort
Nice hotel, disappointing breakfast
Nice hotel, little run down but got the feeing there wasn't many guests at this time. Breakfast was disappointing but again I think it's low season (which isn't an excuse but is possibly a reason). Breakfast was 6-9 (I think) and we arrived at 8:30 and it seemed that everything was made at 6 and nothing was renewed/replaced including the tea and coffee, despite 3 staff members sitting at the bar. Had to ask for more tea which came out barely warm. There was some Vietnamese option and also fruit and salad but the plates were mostly empty. However you can get eggs cooked fresh for you and some bits of bread so it's better than nothing.

8/10 Good

Ryan, Eau Claire, WI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place
This hotel was decent. It was exactly what I expected. Comfortable bed, soap, shampoo, toothbrush,a comb, and all other necessities were provided. It was also an affordable price. Their air conditioner work great, too.

6/10 Okay

Kin, La

Liked: Staff & service
Good
Room wash ok to stay people are nice & kinds very helpful for any questions

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable hotel
We stayed three nights, the room is clean and comfortable in a great location. We would stay again if we are in Haiphong.

2/10 Terrible

Hoang, Orange County, CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay in this hotel special you are Western
Booked this hotel for my friend for 5 nights in Hai Phong. The pictures look nice on the website. My friend called me the same day she checked in. The room is smell. There are hair on the sheet. They do not change sheet and clean the room. The service is not good. She moved out the next day and checked in another hotel which is cheaper and cleaner. She is Vietnamese and has been lived in the US for 16 years. If you are Westerner, you will feel gross. The owner needs to pay attention to the services and make sure the rooms are clean , otherwise he/she should not in the hotel management business. Hotel management 101!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020