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Level Hotel

3.0 star property

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Photo gallery for Level Hotel

Level Suite | Minibar, in-room safe, desk, rollaway beds
Flat-screen TV
Level Suite | View from room
Private kitchen
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
71 Lach Tray Street, Ngo Quyen District, Hai Phong
  • Lach Tray Stadium
    ‪11 min walk‬
  • Parkson TD Plaza
    ‪3 min drive‬
  • Hai Phong Opera House
    ‪4 min drive‬
  • Haiphong (HPH-Cat Bi)
    ‪11 min drive‬

Room options

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, rollaway beds

Executive Room

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, rollaway beds

Deluxe Double Room

  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Level Suite

Level Suite | Minibar, in-room safe, desk, rollaway beds

Level Suite

  • 5 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About this property

Level Hotel

Hai Phong hotel in Ngo Quyen with free breakfast and 24-hour front desk
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Level Hotel offers 60 accommodations with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Level Hotel, you'll be within walking distance of Lach Tray Stadium. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 11 minutes on foot from Lach Tray Stadium and a 2-minute drive from Aeon mall lê chân hải phòng
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and a meeting room. The business-friendly Level Hotel also features tour/ticket assistance, dry cleaning/laundry services, and room service (during limited hours). An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Hai Phong hotel.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.
Level Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 16 2021 to December 31 2023 (dates subject to change):
  • One of the dining venues
  • Bar/Lounge(s)
  • Breakfast
  • Business centre
  • Daily housekeeping
  • Meeting facilities
This property will be closed from 14 December 2022 to 31 December 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Level Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 200000 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 19750000 per vehicle (one-way)
  • Rollaway bed fee: VND 200000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Level Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Level Hotel Haiphong
Level Haiphong
Level Hotel Hai Phong
Level Hai Phong
Level Hotel Hotel
Level Hotel Hai Phong
Level Hotel Hotel Hai Phong

Level Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 48 reviews
Rating 8 - Good. 26 out of 48 reviews
Rating 6 - Okay. 14 out of 48 reviews
Rating 4 - Poor. 3 out of 48 reviews
Rating 2 - Terrible. 1 out of 48 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Buffet breakfast was ok nothing to rave about. Room clean but the descriptions for the executive does not include a kitchenette as displayed. Staff has limited language skills but helpful. Does not follow up or answer calls. Area is quiet after about 9pm nice eateries nearby. Helpful unit has a refrigerator. AC was excellent with the heat and humidity. Did see a few critters in room. Nice if TV had more diverse channels but you are in Vietnam and the wifi was nice a fast to do online viewing.
Stayed 1 night in Apr 2019

8/10 Good

Van tu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location! Good service!
Stayed 1 night in Feb 2019

8/10 Good

Van tu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good experience. Good location.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Very noisy area and need earplugs to sleep. Wall paint chips out due to water or humidity. Nice breakfast and nice staff.
Stayed 5 nights in Jan 2019

4/10 Poor

Paul

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
You get what you pay for
Tried to offer 400,000 dong for 1,000 baht when the going rate was 600,000 dong. The mattress super hard, I have an appointment with the physio tomorrow. Breakfast medioca.
Stayed 3 nights in Oct 2018

8/10 Good

tommy, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed for 1 night. Ive stayed at this hotel a couple of times now. Friendly staff. Clean. Lots of places to eat near by.
Stayed 1 night in Aug 2017

8/10 Good

Doctor Ryan, Eau Claire, WI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the price
I stayed here one day and liked it so much I went back again the next week. It was clean. it was located not too far from the airport. And it came with a breakfast buffet that was excellent.

8/10 Good

Doctor Ryan, Eau Claire, WI

Liked: Staff & service
Disliked: Property conditions & facilities
Nice staff needs updates
I checked in and went to my first room which was nicely appointed. There was a big bed and a bathtub in room 303. The only problem was the mold smell that was very strong in the room. It started raining after I checked in and the back wall became wet. The mold smell got stronger and stronger. I went down to the front desk and ask them to change my room. They came up to inspect the room and found that I was correct. I was finally moved to an acceptable room in 302, and I finished my stay there in Comfort. On the plus side the staff was really great and the buffet was excellent for the morning breakfast.

8/10 Good

Lisa, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Lovely hotel within 15 min walking distance of some nice bars and restaurants and 10 min drive to the airport. Great inside, everything was very clean and modern. Great view of the city from our room.

8/10 Good

Kiet, Oregon, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Good place to stay in Haiphong
This hotel meets my expectation. The bed is comfy.

8/10 Good

Pei Jie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

long loi henry, Hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Clean and good manner of services

6/10 Okay

Tom, Ipswich

Liked: Cleanliness, staff & service, room comfort
Nice big clean rooms
Seemed a little out the way of things but hotel reception couldn't do enough for you

4/10 Poor

gwang soon

Stayed 2 nights in Oct 2022

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
ハイフォン出張
外観は古くなっています。 部屋は普通値段相応と思います。
Stayed 1 night in Dec 2020

8/10 Good

Kim

Stayed 4 nights in Dec 2019

4/10 Poor

eunjoung

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
숙박후기
인터넷 사이트 사진만 보고 업체분들 숙소로 선택했는데... 에어컨은 2시간이나 지나야 냉기가 돌고 방안에서 몇마리의 바퀴벌레들과 동침을 해야했음. 무슨 호텔에 바퀴벌레? 주변 지역도 시끄럽고 지저분하고 먹을곳도 없어서 택시타고 나가야 함.
Stayed 1 night in Jun 2019

6/10 Okay

YUKI

Stayed 7 nights in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
냄새와 바퀴벌레
담배냄새 및 곰팡이 냄새가 너무 심하고 방에서 바퀴벌레가 계속 나와서 잠을 잘수가 없었습니다. 다시는 가고싶지 않습니다.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service
Great Deal at its Price
Staffs are nice, location is good but a little run-down building and can improve on room conditions and cleanliness. However, great deal for its price
Stayed 5 nights in Apr 2019

10/10 Excellent

Deukwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
침대빼고는 가성비가 좋은 호텔입니다.뜨거운물 잘나와서 너무좋았네요
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요
가성비가 좋네요
Stayed 4 nights in Mar 2019

8/10 Good

Summok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
이용편해요
조식은 무난했습니다 근처에 여러번 다녀온 맥주집이나 식당이 있어 편했어요
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
가격대비 추천
가격대비 추천합니다. 직원들도 친절하구요
Stayed 2 nights in Jan 2019