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Aspen Suites Hotel Haines

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aspen Suites Hotel Haines

Property grounds
Front of property
Premium bedding, down duvets, desk, blackout curtains
Full-sized fridge, microwave, stovetop, coffee/tea maker
Business centre

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Laundry
  • Pet-friendly
  • Kitchen
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
409 Main Street, Haines, AK, 99827
  • Haines Borough Public Library
    3 min walk
  • Hammer Museum
    4 min walk
  • Sheldon Museum and Cultural Center
    5 min walk
  • Haines, AK (HNS)
    5 min drive

Room options

View all photos for Single Queen Kitchenette

Premium bedding, down duvets, desk, blackout curtains

Single Queen Kitchenette

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Queen Kitchenette

Double Queen Kitchenette | Premium bedding, down duvets, desk, blackout curtains

Double Queen Kitchenette

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from property

Captain's Choice Motel

Breakfast included
Free airport shuttle
Pet-friendly
Parking included
4.6 out of 5, Wonderful, (211)
The price is CHF 143
for 1 night
includes taxes & fees
10 Dec - 11 Dec
Captain's Choice Motel

About this property

Aspen Suites Hotel Haines

Hotel in Haines with free parking
Coffee/tea in a common area, a business centre and a meeting room are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, free newspapers and a front desk safe. Housekeeping is available once per stay.
Aspen Suites Hotel Haines offers 47 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with double sofa beds. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Haines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Aspen Suites Hotel Haines. During your stay, you're just a quick walk from Haines Borough Public Library. You'll find features such as free WiFi in public areas and free self-parking, plus a business centre.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Steps from Haines Borough Public Library and 4 minutes on foot from Hammer Museum
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. Business amenities include a business centre and a meeting room. The business-friendly Aspen Suites Hotel Haines also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This Haines hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior call box for check-in assistance.
Guests must notify the property of their expected arrival time in advance, and confirm their arrival time by phone at least 24 hours before check-in.

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 4 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Aspen Suites Hotel Haines
Aspen Suites Haines
Aspen Suites Haines Haines
Aspen Suites Hotel Haines Hotel
Aspen Suites Hotel Haines Haines
Aspen Suites Hotel Haines Hotel Haines

Aspen Suites Hotel Haines Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 193 out of 271 reviews" "
Rating 8 - Good. 65 out of 271 reviews" "
Rating 6 - Okay. 9 out of 271 reviews" "
Rating 4 - Poor. 1 out of 271 reviews" "
Rating 2 - Terrible. 3 out of 271 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Very friendly customer service, beautiful clean room and the hotel is in a beautiful area. Overall great experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Eileen L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and welcoming and tipped us off as to where we could see bears. We saw a mama and 3 cubs!
Stayed 1 night in Aug 2024

10/10 Excellent

angela

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people, Deana, Maggie, Christina, Fatima were all so helpful and understanding when my hubby was not feeling well. They offered a later checkout for us, so he could rest longer. Also we decided to stay an extra night to just.chill out before we ferry back to Juneau.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christina

Stayed 1 night in Jul 2024

6/10 Okay

Barbara

Stayed 1 night in Jul 2024

8/10 Good

Barbara

Travelled with partner
Disliked: Amenities
It would have been nice if the property had a dining facility. At 5:30 pm on a Wednesday night in July, there were only 2 restaurants open. The room was fine, though could have used better lighting.
Stayed 1 night in Jul 2024

10/10 Excellent

daniel b

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel options in the town. Convenient and modern. Great spacious room with kitchen made it a great stay for us.
Stayed 2 nights in Jul 2024

8/10 Good

Andrew Wallace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
clean rooms and friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Shahzad

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 1 night in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Ernest

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were small and no extras (breakfast) were included in a higher priced room.
Stayed 1 night in Jun 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Kitchenette was great. Room size perfect for a longer stay.
Stayed 12 nights in Jun 2024

10/10 Excellent

Virginia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel, dogs welcome
The beds were comfortable. They made my dog feel very welcome with a welcome package for the dog, we didn't need it but it was welcoming. The only drawback was we were put on the street side it was noisy in the morning so my dog barked at the noise which made us get up early.
Stayed 1 night in Jun 2024

4/10 Poor

Sally

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
No housekeeping for an entire week we were there. We had to take dirty towels down to the desk every day for new towels, rude receptionist, not open in mornings for coffee until 8:00 and no breakfast at all! Also expensive for no services!
Stayed 5 nights in Jul 2024

10/10 Excellent

Kathy

Travelled with family
Yes it was a nice place to stay. One of the newer hotels. Only thing still waiting on my refund from them. Check your receipt and card to see if you get refunded.
Stayed 4 nights in Jun 2024

10/10 Excellent

Megan

Came here for an overnight getaway from Skagway. I feel like a princess! The hotel is so clean and comfortable and the whole town is safe and inviting.
Stayed 1 night in Jun 2024

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right downtown within walking distance of shopping and dining. Nice big rooms with kitchenette.
Stayed 1 night in Jun 2024

8/10 Good

Maria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel and staff were very nice. It’s in a great location for downtown and you can also easily walk to the fair grounds. They provide you with pots, dishes and a stove top. We did have a problem with the bathroom in one room not working. The staff did their best to fix it, but going to a Beer Festival with no working bathroom was quickly a problem. We had to go down to the lobby to every time. I was originally told I would get $20 off my $518 bill, then was promised $60 and in the end my credit card shows only $30. I’m not sure what happened there. Had the bathroom been working I would have given a 5 star and obviously this a fluke incident and I would still stay there in the future.
Stayed 2 nights in May 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Francois

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cozy hotel! Highly recommended!
Stayed 1 night in May 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Very nice staff at check in. Would stay here again. Very clean hotel!!
Stayed 1 night in May 2024

10/10 Excellent

Kent L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and welcoming
Stayed 1 night in May 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Roomy and serviceable, exactly what we needed.
Stayed 1 night in Apr 2024