Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. At the end of the day, order après-ski drinks at the hotel's bar. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. Self parking is free. This 3.5-star Nanae hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Hakodate Onuma Tsuruga Resort EPUY offers 30 air-conditioned accommodations with a safe and complimentary bottles of water. 42-inch flat-screen televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Nanae hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Restaurant EPUY – Overlooking the garden, this fine-dining restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Reservations are required.
Crawford – This bar overlooks the garden. Open daily.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Public bath/onsen services include an outdoor mineral hot spring (onsen). This service features separate men's and women's areas. There are hot springs on site.
Special check-in instructions:
This property offers transfers from the airport and train station. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests with food allergies should contact this property at least 5 days prior to check-in.
Guests booking half board rates and requiring dinner at the hotel must arrive prior to 7 PM.
Hakodate Onuma Tsuruga Resort EPUY offers transfers from the airport and train station. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers train station pickup service from Onuma-Koen station only.
Additional fees may apply to children for items such as bedding and meals.
Guests traveling with a service animal must contact the property prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash.