Fujiya Hotel

5.0 star property
VIP Access

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Photo gallery for Fujiya Hotel

Exterior
FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM | Living room | 43-inch flat-screen TV with digital channels, TV, books
Gift shop
Front of property – evening/night
FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service

Explore the area

Map
359 Miyanoshita, Hakone, Kanagawa-ken, 250-0404
  • Hakone Open Air Museum
    ‪19 min walk‬
  • Hakone Kowakien Yunessun
    ‪3 min drive‬
  • Hakone Gora Park
    ‪3 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

MAIN BUILDING TWIN

  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

MAIN BUILDING HISTORIC DOUBLE

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Forest Wing Twin Forest Room, Non Smoking, Japanese cuisine dinner included at 8pm

  • Sleeps 3
  • 2 Large Single Beds

Forest Wing Twin Forest Room, Non Smoking, Western cuisine dinner included at 8pm

  • Sleeps 3
  • 2 Large Single Beds

Forest Wing Twin Forest Room, Non Smoking, French cuisine dinner included at 8pm

  • Sleeps 3
  • 2 Large Single Beds

FORESTWING CORNER TWIN

  • 41 sq m
  • Sleeps 2
  • 2 Large Single Beds

FORESTWING PREMIER SUITE

  • 82 sq m
  • Sleeps 2
  • 2 Large Single Beds

COMFY LODGE / RESTFUL COTTAGE DELUXE TWIN

  • 41 sq m
  • Sleeps 3
  • 2 Large Single Beds

MAIN BUILDING JUNIOR SUITE

  • 47 sq m
  • Sleeps 2
  • 2 Large Single Beds

COMFY LODGE / RESTFUL COTTAGE TWIN

  • 33 sq m
  • Sleeps 2
  • 2 Large Single Beds

FLOWER PALACE DELUXE TWIN

  • 35 sq m
  • Sleeps 3
  • 2 Large Single Beds

COMFY LODGE / RESTFUL COTTAGE SUITE

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM

  • 69 sq m
  • Sleeps 2
  • 2 Large Single Beds

FLOWER PALACE JUNIOR SUITE

  • 63 sq m
  • Sleeps 3
  • 2 Large Single Beds

FLOWER PALACE HERITAGE ROOM

  • 74 sq m
  • Sleeps 2
  • 2 Large Single Beds

FORESTWING TWIN GARDEN SIDE

  • 41 sq m
  • Sleeps 3
  • 2 Large Single Beds

FLOWER PALACE PENTHOUSE SUITE 2BEDS ROOM

  • 100 sq m
  • Sleeps 4
  • 4 Large Single Beds

FORESTWING TWIN FOREST SIDE

  • 41 sq m
  • Sleeps 3
  • 2 Large Single Beds

Hana Goten Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

Western-style Building Suite

  • Sleeps 2
  • 1 King Bed

Main Building Double Room

  • Sleeps 2
  • 1 Double Bed

Forest Wing Twin Forest Room, Non Smoking

  • Sleeps 3
  • 2 Single Beds

Main Building Twin Room

  • Sleeps 2
  • 2 Single Beds

Forest Wing Corner Twin Room

  • Sleeps 2
  • 2 Single Beds

Main Building Junior Suite

  • Sleeps 2
  • 2 Single Beds

COMFY LODGE& RESTFUL COTTAGE Building Twin Room

  • Sleeps 2
  • 2 Single Beds

Hana Goten Heritage Chrysanthemum Room

  • Sleeps 2
  • 2 Single Beds

Forest Wing Premier Suite

  • Sleeps 2
  • 2 Single Beds

FLOWER PALACE Heritage Room

  • Sleeps 2
  • 2 Single Beds

Hana Goten Junior Suite

  • Sleeps 3
  • 2 Single Beds

FLOWER PALACE  Two Bedroom Penthouse Suite

  • Sleeps 4
  • 2 Double Beds

4 Beds with Bath, Mountain View

  • Sleeps 4
  • 4 Single Beds

Comfy Lodge/Restful Cottage Suite

  • Sleeps 2
  • 2 Single Beds

Twin With Bath, Mountain View

  • Sleeps 3
  • 2 Single Beds

Similar properties

About this property

Fujiya Hotel

Luxury ryokan with 3 restaurants and full-service spa
This ryokan features 3 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a coffee shop/cafe are on-site.
Fujiya Hotel offers 120 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

This Hakone ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen). The ryokan bathing area is open from 2:00 PM to 1:00 AM. There are 2 hot springs open between 2:00 PM and 1:00 AM.

Our customers tell us that they can't get enough of the helpful staff at Fujiya Hotel. During your stay, you'll be within walking distance of Hakone Open Air Museum. Features include free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at The Fujiya, a fine-dining restaurant that serves French cuisine
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with facials, reflexology or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes hot springs and a gym
  • Just a 3-minute drive from Hakone Open Air Museum and a few minutes from Hakone Kowakien Yunessun
Fujiya Hotel offers its guests a full-service spa, hot springs, and an indoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A seasonal outdoor pool, a fitness centre, and a library are also featured at the luxury Fujiya Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Hakone ryokan.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 10:00 AM.
The Fujiya – This fine-dining restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Reservations are required.
Kikka-so – This fine-dining restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.
Cascade – This restaurant specialises in Modern European cuisine and serves lunch and dinner. Reservations are required. Open daily.
Victoria – This bar only serves light fare. Open daily.
Lounge – This café only serves light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: JPY 4,900 for adults and JPY 2,600 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Kaiseki meal

Restaurants on site

  • Cascade
  • Kikka-so
  • Lounge
  • The Fujiya
  • Victoria

Things to do

  • 2 hot springs
  • Books
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • In the mountains

Full-service spa

  • 2 hot springs
  • Facials
  • Hot springs open from 2:00 PM - 1:00 AM
  • Hot springs water temperature - 42 ºC
  • In-room massages
  • Public bath open from 2:00 PM - 1:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Meals and bedding are not included in the Breakfast Included rate for children ages 0-5.
Guests booked in dinner inclusive rates must check-in by 8 PM to receive dinner, served in the restaurant. Guests arriving from 8-9 PM must contact the property in advance to reserve dinner, served in the guestroom.
This property's restaurant tables can seat up to 4. Groups of 13 guests or more must contact the property in advance to reserve restaurant space.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 10120.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 4900 for adults and from JPY 2600 for children
  • Rollaway bed fee: JPY 10120.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests traveling with a service animal must contact the property in advance.

We should mention

  • The seasonal pool will open on 07 July and close on 31 August.
  • Pool access available from 7:00 AM to 9:00 PM
  • Hot springs access available from 2:00 PM to 1:00 AM.
  • Reservations are needed for massage services. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fujiya Hakone
Fujiya Hotel
Fujiya Hotel Hakone
Hotel Fujiya
Fujiya Hotel Hakone Machi
Fujiya Hotel Ryokan
Fujiya Hotel Hakone
Fujiya Hotel Ryokan Hakone

Fujiya Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 396 out of 616 reviews
Rating 8 - Good. 168 out of 616 reviews
Rating 6 - Okay. 34 out of 616 reviews
Rating 4 - Poor. 10 out of 616 reviews
Rating 2 - Terrible. 8 out of 616 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gavin

Stayed 2 nights in Apr 2023

10/10 Excellent

Melina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fujiya is an impressive and beautiful historic hotel. We stayed with our 5 month old baby in the Forest wing. The room itself was spacious and the decor in keeping with the Classical design of the hotel. I particularly enjoyed the onsen and the western breakfast (best breakfast of our trip). Would thoroughly recommend a stay here due to its history and grandeur!
Stayed 2 nights in Nov 2024

10/10 Excellent

Yang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Anoop

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a historic hotel so expect the look to be a little dated, however, that is what adds charm to it. Overall a comfortable hotel, bathroom not so great (review is for FORESTWING TWIN FOREST SIDE). French restaurant is very nice for dinner as well as breakfast, it feels a little formal but a nice experience. Hotel garden is nice, staff is very helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Shiyue

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Shiyue

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with elegant structures and beautiful gardens.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ildiko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical property in stunning settings, Staff is kind and very helpful Miss Park we loved your kindness.Beautiful property grounds ,excelent food choices.The bed and pillows were so comfortable i slept my best in the last 10 years . I bought their pillows and taking them back to California ,then ordering the mattress from home. We will return to stay at least a week next time. Thank you for making our trip very special.
Stayed 2 nights in Oct 2024

10/10 Excellent

David Christian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is sublime. If you want to enjoy a restful yet invigorating weekend in Hakone, it's hard to imagine a better place.
Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne, Rancho Cucamonga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a historical hotel in which one must take the time to enjoy . The public bath is 5 star and you must visit it and enjoy . The dining areas are exceptional with Japanese ambience. The rooms are modern yet disclose history of many visitors passing through . Feed the Koi fish on your walk through the gardens as food is provided for them near the reception area. It is an easy walk to train station to use the Hakone pass and see all the sights .
Stayed 3 nights in Oct 2024

10/10 Excellent

Hideko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay in Hakone
Fujiya hotel was fantastic. Unlike other modern concrete buildings, this hotel is a wonderful historic structure, and with the renovation and earthquake-resistance work carried out in 2020, there were no safety issues, so we were able to spend a wonderful time there.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional food and lodging
Superior in every way. It’s a lovely old collection of buildings and the staff bend over backwards to help in every way.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Luke

Liked: Cleanliness, amenities, property conditions & facilities
The Fujiya I’ll be honest I was expecting more given the hotels history and the history of serving western clientele but otherwise the rooms and the amenities were great. It’s rough getting around the surrounding area without a car and the hotel staff doesn’t speak great English, they couldn’t even get the concept of what a concierge was.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nannette

Travelled with family
Beautiful hotel and very helpful staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The history of this hotel is amazing and recent renovations kept the spirit of the past while thinking of the future. Service is perfect, food was perfect, large hot springs bath was exactly what we needed
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful historic hotel with amazing service.
Stayed 2 nights in Sep 2024

8/10 Good

Sachiko, New York

Stayed 1 night in Aug 2024

10/10 Excellent

LUKE

Travelled with partner
Liked: Staff & service, property conditions & facilities
It gets none more grand than the grounds and the structure of The Fujiya Hotel. It is timeless and classic. If you don’t get a special feeling while staying at this hotel, you might be dead inside.
Stayed 1 night in Aug 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I deeply appreciate the historic nature and commitment in the preservation of this beautiful hotel. The main dining room is gorgeous, with craft attention to details in the interior. The experience is memorable in that you feel as though you are transported back in time, while having the conveniences of modern amenities.
Stayed 1 night in Aug 2024

10/10 Excellent

Shiqiao

Stayed 3 nights in Jul 2024

10/10 Excellent

Dorothy

Stayed 1 night in Jul 2024

10/10 Excellent

Bjorn

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing landscaping around the property, our forest view room really put you in the forest (in the best way possible). A walk though the gardens is a must, the old operational water wheel near the top exudes peace and tranquility. Dinner staff at the Kikko-So Japanese restaurant are friendly and provide a polished and precise experience. The main lobby staff are unrelenting in providing above and beyind service, retrieving for me a 92 year old relic for me to view.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tomoko, Chicago

Stayed 1 night in Jun 2024

10/10 Excellent

Shamaz, Reunion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the finest dinning in all of Japan.
Stayed 3 nights in Jun 2024

10/10 Excellent

Arohi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous surroundings, it’s amazing. It’s a bit far from the town and very limited food areas around . Hotel Restaurants are a bit expensive. They have a free shuttle that takes you to the nearest station.
Stayed 2 nights in Jun 2024