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Mount View Hakone

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mount View Hakone

Japanese Style Bedroom with Shared Bathroom, 2 Adults Only | Laptop workspace, free WiFi
Hot springs/mineral springs, aromatherapy
View from room
Hot springs/mineral springs, aromatherapy
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • Breakfast available
  • Spa
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
885 Sengokuhara, Hakone-machi, Hakone, Kanagawa-ken, 250-0631
  • Sengokuhara Onsen
    1 min walk
  • Lalique Museum Hakone
    6 min walk
  • Sengokuhara Susuki Prairie
    13 min walk
  • Atsugi Air Base (NJA)
    75 min drive

Room options

View all photos for Japanese Style Bedroom with Shared Bathroom, 2 Adults Only

Japanese Style Bedroom with Shared Bathroom, 2 Adults Only | Laptop workspace, free WiFi

Japanese Style Bedroom with Shared Bathroom, 2 Adults Only

  • 21 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Japanese Western Style Single Room

Japanese Western Style Single Room | Laptop workspace, free WiFi

Japanese Western Style Single Room

  • 10 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Twin Room (Japanese Western Style), 2 Adults Only

Superior Twin Room (Japanese Western Style), 2 Adults Only | Laptop workspace, free WiFi

Superior Twin Room (Japanese Western Style), 2 Adults Only

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese-Style Room with Shared Bathroom (Single Use)

Japanese-Style Room with Shared Bathroom (Single Use) | Laptop workspace, free WiFi

Japanese-Style Room with Shared Bathroom (Single Use)

  • 12 sq m
  • Sleeps 1
  • 1 Single Futon

View all photos for Japanese Style Room with Shared Bathroom

Japanese Style Room with Shared Bathroom | Laptop workspace, free WiFi

Japanese Style Room with Shared Bathroom

  • 19.8 sq m
  • Mountain view
  • Sleeps 3
  • 3 Single Futons

Similar properties

Hot springs

Ajisai Onsen Ryokan

Pet-friendly
Parking included
Free WiFi
Air conditioning
4.6 out of 5, Wonderful, (205)
The price is CHF 837
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Ajisai Onsen Ryokan

About this property

Mount View Hakone

Ryokan with a full-service spa, a quick walk to Choanji Temple
Along with a full-service spa, this ryokan has free newspapers and gift shops/newsstands. Free WiFi in public areas and free self parking are also provided. Additionally, a TV in a common area, a front desk safe and multilingual staff are on-site.
Mount View Hakone offers 37 accommodations with complimentary slippers and a hairdryer. LCD televisions are featured in guestrooms.

Bathrooms include baths or showers, bidets, toilets with an electronic bidet and complimentary toiletries. This Hakone ryokan provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are 5 hot springs open between 3:00 PM and 5:30 AM.

Our customers tell us that they can't get enough of the helpful staff at Mount View Hakone. During your stay, you're just a quick walk from Sengokuhara Onsen. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy Japanese cuisine while dining at oohiroma
  • Breakfast served daily for a fee
  • Treat yourself to massages or aromatherapy at the spa
  • Amenities include free newspapers in reception, a front desk safe and a gift shop
  • On-site recreation includes hot springs
  • Within a 10-minute walk of Choanji Temple and Lalique Museum Hakone
As a guest of Mount View Hakone, you'll find a full-service spa and hot springs. WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at Mount View Hakone. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hakone ryokan.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:30 AM to 9:30 AM.
Oohiroma – This restaurant specialises in Japanese cuisine and only serves dinner.
Room service is available.

Languages

Chinese (Mandarin), English, Hindi, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,200 per person

Restaurants on site

  • oohiroma

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 5 hot springs
  • Aromatherapy
  • Hot springs open from 3:00 PM - 5:30 AM
  • Hot springs water temperature - 40 ºC
  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware

Room amenities

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch LCD TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests who book Half Board rate plans and require dinner must check-in by 6 PM.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately JPY 2200 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Hot springs access available from 3:00 PM to 5:30 AM.
  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Mount View Hakone Inn
Mount View Hakone
Mount View Hakone Ryokan
Mount View Hakone Hakone
Mount View Hakone Ryokan Hakone

Mount View Hakone Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 356 out of 596 reviews" "
Rating 8 - Good. 189 out of 596 reviews" "
Rating 6 - Okay. 40 out of 596 reviews" "
Rating 4 - Poor. 6 out of 596 reviews" "
Rating 2 - Terrible. 5 out of 596 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional Japanese Ryokan. The staff was kind and helpful. We only used the private onsens but they were really nice and really hot. We got half board and the food they served was presented nicely and tasted great. The rooms had lots of amenities and a yukata for you to wear
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Close to the lake and the cable car ( a few bus stops away). We reserved a Japanese room. It was nice that the futons were set up when we arrived. An extra mattress was added under the futon, so it was pretty comfortable to sleep on. The two shared bathrooms were clean and seemed to be available most of the time. Outdoor private onsen was an additional Y 3000 for 45 minutes and offered during check in. Dinner and breakfast at hotel were really good and half board was best choice, as there were no other restaurants nearby.
Stayed 1 night in Aug 2024

10/10 Excellent

Evan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Staff were extremely accommodating. The whole place was super cool and felt traditional but had any amenities you need. The onsens were better than imagined and the food was the cherry on top. Buses could take you to the pirate ship or hikes all within a 10 min drive. For 3 people (all men), it was more than enough room. Would recommend to anyone coming to Japan.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good onsen and western style room with tatami Matt.
Stayed 1 night in Aug 2024

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Afonso

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go-to hotel in Hakone. I love it! It is a bit hard to get to by public transport and even by car. But it is super worth!
Stayed 1 night in Jul 2024

10/10 Excellent

Qishen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel. The surrounding area is very quiet but there aren't a lot of places to visit nearby after dark.
Stayed 1 night in Jul 2024

10/10 Excellent

Kirbi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here! The onsen was perfect after a Mt. Fuji hike the day before! Make sure you get the dinner. It was a great experience!
Stayed 1 night in Jul 2024

10/10 Excellent

Jack

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Feng

Liked: Cleanliness, staff & service
Great staff and services👍
Stayed 2 nights in Jun 2024

6/10 Okay

Ryan

Travelled with family
Liked: Cleanliness
Overall we enjoyed our stay here, food was very good and the room was large and traditional. The bath area was ok but nothing amazing. There wasn’t any view from the room or lobby area, no grounds to walk or sit outside.
Stayed 1 night in May 2024

10/10 Excellent

Anthony

Stayed 1 night in Apr 2024

10/10 Excellent

Gregor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled with my gf and had a terrific time. The futons were amazing to sleep on, the onsen hot and the service pleasant. The experience of wearing yukatas to the breakfast and onsen was something else to say the least. Would recommend!
Stayed 2 nights in Apr 2024

10/10 Excellent

CONG

Stayed 1 night in Apr 2024

10/10 Excellent

KYONG

Stayed 1 night in Mar 2024

10/10 Excellent

Po Wah Paulia

Stayed 1 night in Aug 2023

10/10 Excellent

Kevin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Loved the staff. They accommodated us so well even after having some trouble and checking in late. Our room was beautiful and luxurious with a splash of traditional culture. Able to instantly relax with one of their reserved private onsen, which was incredibly scenic and soothing btw. We purchased the half board dining experience and did not regret it one bit. The food included many varieties of traditional Japanese dishes. Conveniently located near convenience stores and bus stops. Nice quiet area with beautiful scenery. Would not hesitate to come back here on our next trip.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kayo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Adiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what we needed: a place to stay overnight in Hakone. We opted for the private onsen and dinner. They were able to accommodate our dietary restrictions as well, which was a plus! The room was spacious and clean, but the pillows were extremely uncomfortable. There is not a lot around but the busses were easy to navigate and stopped right in front of the hotel.
Stayed 1 night in Feb 2024

6/10 Okay

Katie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place was fine. It was a little difficult to get to via public transportation. The service was a little bit odd - the staff seemed stressed out which did not make for a very relaxing experience. They also contacted us multiple times prior to our arrival to ask about our travel plans even when we had not determined them yet, and it felt a bit stressful to have to communicate back and forth. The food was good and the baths are nice. We had massages in the room which was enjoyable and convenient. The rooms are spacious and comfortable. The private bath for two was very enjoyable.

10/10 Excellent

miss

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This experience was amazing! Wonderful food, onsen and atmosphere—- thank you!
Stayed 1 night in Nov 2023

10/10 Excellent

Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing. This is exactly what we were looking for to get away from the city during our Japan trip. The included dinner was perfect and filling. We got an in room massage and a private onsen. Staff was great and informative. Book it now!

8/10 Good

Breanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vegan breakfast and dinner set was amazing. Staff speak English (didn’t understand my Japanese at check in actually although I haven’t had that issue anywhere else.) The bath is open 24 hours a day so when jet lag woke me up at 3 AM I went down and had a bath. The open air bath is wonderful. My only complaint is if you pick the cheaper economy room it’s very noisy due to doors opening and closing below you.
Stayed 1 night in Nov 2023

10/10 Excellent

Sandy

Stayed 2 nights in Oct 2023