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The Prince Hakone Lake Ashinoko

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Prince Hakone Lake Ashinoko

Exterior
Exterior
Superior Twin Room, Non Smoking, Annex Building | View from room
Indoor spa tub
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
  • Laundry
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Spa

Explore the area

Map
144 Moto-hakone, Hakone, Kanagawa-ken, 250-0592
  • Hakone Komagatake Ropeway
    3 min walk
  • Lake Side Grill
    2 min walk
  • Kowakidani Station
    11 min drive
  • Atsugi Air Base (NJA)
    72 min drive

Room options

View all photos for Standard Twin Room, Non Smoking, Garden View

View from room

Standard Twin Room, Non Smoking, Garden View

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room, Non Smoking, Lake View

Minibar, in-room safe, desk, laptop workspace

Twin Room, Non Smoking, Lake View

  • 38 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Quadruple Room, 2 Double Beds, Non Smoking

Superior Quadruple Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Superior Quadruple Room, 2 Double Beds, Non Smoking

  • 40.4 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Double Room, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Forest View Twin Room Non Smoking

Minibar, in-room safe, desk, laptop workspace

Forest View Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room with Lake View Non smoking

Minibar, in-room safe, desk, laptop workspace

Twin Room with Lake View Non smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room Non smoking

Minibar, in-room safe, desk, laptop workspace

Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Garden View Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Suite Room Non-smoking

Minibar, in-room safe, desk, laptop workspace

Suite Room Non-smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room Annex Building Non Smoking

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room Annex Building Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hakone Sengokuhara Prince Hotel

Spa
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (373)
The price is CHF 496
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Hakone Sengokuhara Prince Hotel

About this property

The Prince Hakone Lake Ashinoko

Lakefront Hakone hotel in Motohakone with 3 restaurants
3 restaurants, a full-service spa and a sauna are available at this smoke-free hotel. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Other amenities include a coffee shop/cafe, Access to hot tub and massage/treatment rooms.
The Prince Hakone Lake Ashinoko offers 134 accommodations with minibars and a safe. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

This Hakone hotel provides complimentary wired and wireless Internet access. LCD televisions come with digital channels and pay-per-view films. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. There are hot springs on site.

Our customers tell us that they can't get enough of the helpful staff at The Prince Hakone Lake Ashinoko. During your stay, you're just a quick walk from Hakone Komagatake Ropeway. Features include free WiFi in public areas, free self-parking and free train pick-up service.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat include 3 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes hot springs, a steam room and a sauna
  • Just a 2-minute drive from Lake Ashi and a few minutes from Hakone Shrine
  • Free train station pick-up shuttle service
There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. Public spaces have free WiFi and wired Internet. The Prince Hakone Lake Ashinoko offers its guests a full-service spa, hot springs, and Access to hot tub. A sauna, a library, and a terrace are also featured at The Prince Hakone Lake Ashinoko. The hotel can provide concierge services and wedding services. Self parking is free.

This 4-star Hakone hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
The Prince Hakone Lake Ashinoko has 3 restaurants serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free train station pick-up shuttle from 11:30 AM to 4:00 PM
  • Train station shuttle at scheduled times
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 4,600 to 5,750 for adults and JPY 1,380 to 2,760 for children
  • 3 restaurants
  • A coffee shop/cafe

Family friendly

  • Children's dinnerware
  • Grocery/convenience store
  • Highchair
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • On a lake
  • Terrace

Full-service spa

  • Hot springs
  • In-room massages
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • No lift

More

  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Roundtrip train station shuttle service departs from Odawara station to the property at 11:45 AM, 2 PM, and 4:10 PM. Return departures to Odawara station are 10:30 AM, 1 PM, and 3:10 PM.
Additional fees apply to children 0-5 years old for breakfast and dinner.
Guests booked in Half Board rates must check-in by 6:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4600 to 5750 for adults and JPY 1380 to 2760 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Prince Hakone Lake Ashinoko offers transfers from the train station. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hakone Prince
Prince Aparthotel Hakone
Prince Hakone
Prince Hotel Hakone Machi
The Prince Hakone Hotel Hakone-Machi
Prince Hakone Lake Ashinoko Aparthotel
Prince Ashinoko Aparthotel
Prince Hakone Lake Ashinoko
Prince Ashinoko
The Prince Hakone
The Prince Hakone Ashinoko
The Prince Hakone Lake Ashinoko Hotel
The Prince Hakone Lake Ashinoko Hakone
The Prince Hakone Lake Ashinoko Hotel Hakone

The Prince Hakone Lake Ashinoko Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 362 out of 713 reviews" "
Rating 8 - Good. 242 out of 713 reviews" "
Rating 6 - Okay. 63 out of 713 reviews" "
Rating 4 - Poor. 28 out of 713 reviews" "
Rating 2 - Terrible. 18 out of 713 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Old hotel
Restaurants needs improvement and the rooms are super old.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lino

Stayed 2 nights in Aug 2024

8/10 Good

Yukie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Ross

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Stayed 1 night in Aug 2024

10/10 Excellent

Benjamin, Albany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved our stay here, property had a lot to offer. It was a bit quiet and just off the season start but we really enjoyed the walk around the lake, the transportation to town, hot springs, proximity to the cable car, great staff, nice view from room. All around great stay!
Stayed 1 night in Jul 2024

8/10 Good

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was excellent; so nice and accommodating. The property and the rooms are outdated and probably needs a modern makeover. The room had a very old smell to it.
Stayed 1 night in Jul 2024

8/10 Good

LeDiem Lisa, San Francisco

Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great view of the Lake Ashi. The staff who greeted us and took us to our room was very nice and helpful. Our room was very spacious, clean and comfortable. We had a lake view and it was gorgeous even with the fog. Restaurants had delicious food. The Lakeside grill had lots of options. The bus service to Motohakune was so convenient. Overall an excellent stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Kinh Sung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Prince Hakone. The staff was excellent, i would recommend to anyone.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel!
Beautiful hotel! Excellent staff! Great view of lake. Shuttle bus to train station.
Stayed 1 night in Jul 2024

10/10 Excellent

Jaywant

Stayed 1 night in Jul 2024

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location right on the Lake, very close to main attractions like the ropeway up to Owakudani crater, Lake Ashi cruise and the Heiwa shrine.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nicola, Waterloo

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property! Lovely people. Amazing views right near the bus stop with a few shops for convenience
Stayed 1 night in Jun 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upscale and beautiful property
Gorgeous and spacious room. Very inviting onsen area, even in the pouring rain. Nice touch that outfits are provided to walk to the onsen, and it was a long distance from my room. Expensive but delicious meal at the French restaurant. Breakfast was plentiful but they need more than one coffee machine; there was always a line of people waiting. The hotel has beautiful grounds and landscaping, with great views of the lake, which I saw only through windows, sadly, as it never stopped raining during my whole visit. :-(
Stayed 1 night in May 2024

10/10 Excellent

CLARE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

shalini

Stayed 1 night in Jun 2024

8/10 Good

Emilia

Stayed 2 nights in May 2024

10/10 Excellent

Beth

Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Amazing place, stayed two nights with a lake view. Highly recommend for a peaceful stay in Hakone. Car is necessary to get around, to and from the hotel and all the sites.
Stayed 2 nights in May 2024

10/10 Excellent

Rovina

Travelled with family
Very peaceful surroundings with amazing lake views
Stayed 1 night in May 2024

10/10 Excellent

Romita

Stayed 1 night in May 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 1 night in May 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give more than 5 stars I would! The staff are so friendly and accommodating! It is a little out of the way but the hotel provides a free shuttle to and from the train station and a free hourly shuttle to the nearby town which is absolutely fabulous. The grounds are just beautiful and the view from the room is honestly better than any other vantage point we could find. Thank you so so much!
Stayed 2 nights in May 2024