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Hakuba Hotel Ougiya

3.0 star property

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Photo gallery for Hakuba Hotel Ougiya

Front of property – evening/night
Reception
Mountain view
Outdoor pool
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
6680 Hokujo, Kitaazumi-gun, Hakuba, Nagano, 399-9301
  • Hakuba Valley Ski Area
    ‪1 min walk‬
  • Hakuba Ski Jumping Stadium
    ‪1 min walk‬
  • Happo Information Center
    ‪5 min walk‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, cots/infant beds, free WiFi

Standard Room

  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Japanese Style Room

Japanese Style Room | In-room safe, desk, cots/infant beds, free WiFi

Japanese Style Room

  • 28 sq m
  • Sleeps 3
  • 3 Single Futons

Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Japanese Style Room - Annex

Economy Japanese Style Room - Annex | Living area | Flat-screen TV

Economy Japanese Style Room - Annex

  • 25 sq m
  • Sleeps 3
  • 3 Single Futons

View all photos for Economy Japanese Style Room with Shared Bathroom - Annex　　

Economy Japanese Style Room with Shared Bathroom - Annex　　 | In-room safe, desk, cots/infant beds, free WiFi

Economy Japanese Style Room with Shared Bathroom - Annex　　

  • 19 sq m
  • Sleeps 2
  • 2 Single Futons

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About this property

Hakuba Hotel Ougiya

Slopeside fun with restaurant and free ski shuttles
With direct access to the slopes, Hakuba Hotel Ougiya makes guests feel at home with amenities such as a restaurant, ski storage and ski passes.
Hakuba Hotel Ougiya offers 25 accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include toilets with an electronic bidet, complimentary toiletries and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hakuba Hotel Ougiya, you're just a quick walk from Hakuba Happo-One Ski Area. Features include free WiFi in public areas, free self-parking and free train pick-up service.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes ski-in/ski-out access and bicycles to rent
  • Steps from Hakuba Valley Ski Area and 10 minutes on foot from Hakuba Happo-One Ski Area
  • Free ski, railway station and local-area shuttle service
For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. Hakuba Hotel Ougiya helps provide the perfect winter holiday with ski storage and ski passes.

Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. Free self parking is available.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 9 AM.
Hakuba Hotel Ougiya has a restaurant on site.

Languages

English, French, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free ski shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9 AM for a fee: JPY 1,080 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1500.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1080 per person
  • Crib (infant bed) fee: JPY 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Hakuba Hotel Ougiya offers transfers from the train station. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property does not have a front desk. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. The host will greet guests on arrival.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Ougiya
Hakuba Ougiya
Hakuba Hotel Ougiya Hotel
Hakuba Hotel Ougiya Hakuba
Hakuba Hotel Ougiya Hotel Hakuba

Hakuba Hotel Ougiya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 27 out of 56 reviews
Rating 8 - Good. 25 out of 56 reviews
Rating 6 - Okay. 3 out of 56 reviews
Rating 4 - Poor. 0 out of 56 reviews
Rating 2 - Terrible. 1 out of 56 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Josh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here, it’s a bit further from the happo one lifts if your snowboarding but the onsen was great, staff were great and the breakfast was awesome.
Stayed 6 nights in Feb 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff
Stayed 7 nights in Feb 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Private Onsen and lots of breakfast options
Stayed 8 nights in Feb 2024

10/10 Excellent

Yuxing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property feels like a family run hotel. The owner is friendly, helpful and attentive. The onsen is great. Love it here.
Stayed 5 nights in Feb 2024

10/10 Excellent

Lilyana

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely and cozy experience.
Stayed 5 nights in Jan 2024

10/10 Excellent

Qi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pick up and drop off to the local hotel. Boss is frindly.
Stayed 7 nights in Jan 2024

8/10 Good

michael

Stayed 4 nights in Feb 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Clean and fro
Stayed 2 nights in Feb 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly service

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
The Onsen was a big positive of this property and being able to walk from the bus station and to the ski resort!

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to bus station and rental store. Room is also very big and clean. Breakfast is also good.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is a combination of American and Japanese style. The hotel is not far away from rental place or the bus stop.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 5 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Bjoern

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Convenient and reasonable
Good convenient stay. The hotel is getting a bit old but overall we had a good stay. Check in and out very efficient. Ok breakfast with a served plates plus some bread etc buffet style (some more selection would be good), a nice little hotspring and a very good location for skiing and ski storage/drying room. Conveniently located near Hakuba center. Some refresh of the rooms and facilities would be good but this is quite minor. I think it would also be good if they do some basic room cleaning every two days or so. Would I stay again? Yes
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A Japanese style hotel with western influences. Owner has a cute King Charles cavalier. 5mins walk to happo one bus terminal. The shuttle bus to hakuba47 stops right in front of hotel. One bad thing is the hotel doesn’t have hair conditioner provided. Private bathroom in my Japanese style room didn’t have heated seats Another bad thing is there were Americans drinking beer in the onsen.
Stayed 4 nights in Feb 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Japanese Experience, Great Skiing
Amazing experience if looking for a true Japanese lifestyle holiday, Onsen, sleep on the floor futon on tatami mats...... Great location within walking distance of restaurants and resorts. Shuttle bus pick up for two of the major resorts at the door. Family run business with great support for visitors.
Stayed 7 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service
Gd location, right to the downtown. Full of restaurants nearby, 10 mins walk to bus terminal and the shuttle bus to ski area. Only problem s hotel is divided into old and new building, if the room s at the old building, need to a long walk w lots of stairs to the new building which is the restaurant and onsen located at.
Stayed 4 nights in Jan 2019

10/10 Excellent

Ninghua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable stay
Everything was perfect and we will come again.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was delighted with this hotel. Family owned, the people running it are absolutely lovely and did everything they could to make our stay comfortable. The breakfasts were nice and ample, the facilities fantastic with a proper drying room for ski/snowboarding equipment and it is very close to the Mount shuttle stop for runs to both all the Happa slopes. There is even an onsen in the basement. Really really was happy with choosing this place and was very comfortable. Would definitely stay again. We stayed in a Japanese style triple, room 405 (there are only, I think, about 18 rooms in the hotel. Great stay and felt very well cared for.
Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a cute property, and it's family-owned. They were so nice. It's a 5-minute walk to the bus terminal and also the shuttle pickup point to the Happo One ski resort. Get the breakfast option so that you don't have to think about it and just hit the slopes afterwards. The onsen was amazing. They can shuttle you to the JR rail station if you request it.
Stayed 3 nights in Dec 2018

6/10 Okay

R

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Shortstaffed, but friendly and helpful. Rooms are fairly clean. Breakfast is average for this level of hotel.
Stayed 3 nights in Dec 2018

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Really liked this hotel. Nice onsen in the basement. Great breakfast and lovely room with view over the mountains. Stayed in a few hotels in Hakuba and this is by far the best value.
Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Great base for Skiing!
We thoroughly enjoyed our stay. A great location. The staff were very caring, friendly and accommodating. Assisted in retrieving a mobile phone left in the taxi and put a humidifier in our room for our sick daughter. We will definitely be back!
Stayed 10 nights in Jan 2018