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Sago RoyalHotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sago RoyalHotel

Hot springs
Designed Japanese Style Room, Lake View, Non Smoking | In-room safe, desk, free WiFi
2 outdoor pools
Aerial view
In-room safe, desk, free WiFi

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
3302 Kanzanjicho, Chuo-ku, Hamamatsu, Shizuoka, 431-1209
  • Atago Shrine
    1 min walk
  • Lake Hamana
    1 min walk
  • Kanzanji Temple
    2 min walk

Room options

View all photos for Japanese Style Room, Lake View, Non Smoking

In-room safe, desk, free WiFi

Japanese Style Room, Lake View, Non Smoking

  • 32 sq m
  • Lake view
  • Sleeps 5
  • 5 Single Futons

View all photos for Style Twin bed Room, Lake View, Non Smoking

Style Twin bed Room, Lake View, Non Smoking | In-room safe, desk, free WiFi

Style Twin bed Room, Lake View, Non Smoking

  • 32 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
Grand Mercure Lake Hamana Resort & Spa
Pool
All-inclusive
Spa
Kids pool
4.1 out of 5, Very good, (409)
The price is CHF 129
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Grand Mercure Lake Hamana Resort & Spa

About this property

Sago RoyalHotel

Ryokan with 2 outdoor swimming pools, steps from Lake Hamana
This ryokan features 2 outdoor pools, a seasonal outdoor pool and an arcade/games room. Free WiFi in public areas and free self parking are also provided.
Sago RoyalHotel offers 97 accommodations with a safe and complimentary slippers. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe).
During your stay at Sago RoyalHotel, you're just a quick walk from Lake Hamana. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Services include luggage storage
  • On-site recreation includes bicycles to rent
  • Steps from Lake Hamana and Atago Shrine
Sago RoyalHotel offers its guests 2 outdoor swimming pools and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. Sago RoyalHotel also features an arcade/games room and a lift. Free self parking is available.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Turndown service

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - midnight
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 8:30 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7 AM - midnight.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in August and close in August.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Sago RoyalHotel Inn Hamamatsu
Sago RoyalHotel Inn
Sago RoyalHotel Hamamatsu
Sago RoyalHotel Ryokan
Sago RoyalHotel Hamamatsu
Sago RoyalHotel Ryokan Hamamatsu

Sago RoyalHotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 27 out of 86 reviews" "
Rating 8 - Good. 41 out of 86 reviews" "
Rating 6 - Okay. 11 out of 86 reviews" "
Rating 4 - Poor. 6 out of 86 reviews" "
Rating 2 - Terrible. 1 out of 86 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Frederick

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were very polite and courteous, but the facilities were old and out-dated, and we could easily hear the party that was next door to ours. They could use new bedding. The bed was hard, and the futon very thin. It was like sleeping on a rock. It was over-priced, too. Sorry, it wasn't good value for the money.
Stayed 1 night in Apr 2023

4/10 Poor

Yoshie

Stayed 1 night in Mar 2023

8/10 Good

Siu Hong

Stayed 1 night in Nov 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very comfy and clen. Dinner buffet has variety of food. It's located next to the beach with nice view from our room. I like public onsen. Hotel provided free ticket of the lake cruise right opposite the hotel.
Stayed 1 night in Apr 2019

6/10 Okay

キヨシ

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

エツオ

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
夕食のバーベキューの食材が美味しく、アルコールの飲み放題がよかった。
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Jul 2024

4/10 Poor

NAOMI

Stayed 1 night in May 2024

10/10 Excellent

ETUKO

Travelled with family
Liked: Amenities
昨日から、姉と２人で１泊しました。 スタッフの方々も笑顔で質問等にも 丁寧に対応して下さり良かったです。 大浴場も綺麗に整えてあり、気持ち良く 入れました。得に屋上の「露天風呂」は 景色が良く温泉をゆったり楽しめました。夕食の豪華さもさることながら、飲み放題（アルコール等も含め）種類も多く、大満足でした。次回は家族皆で来たいと思います。ありがとうございました。
Stayed 1 night in May 2024

8/10 Good

Masaomi

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

xie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

See Wan

Disliked: Cleanliness, property conditions & facilities
酒店太舊, 清潔度一般, 但職員的服務態度很好
Stayed 1 night in Mar 2024

10/10 Excellent

YUKO

Stayed 1 night in Mar 2024

10/10 Excellent

コウジ

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
夕食はいろいろ食べれて、とても美味しかったです。
Stayed 1 night in Mar 2024

8/10 Good

あゆみ

Stayed 1 night in Mar 2024

6/10 Okay

??

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
入り口はとても綺麗でしたが、おへやの畳は傷んでいたし、大浴場の露天が別になっていて不便だった、朝食も種類が少なくて残念でした。 スタッフの方々は細かい心配りが出来ていて気持ち良かった
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ริมทะเลสาป Hamanako
โรงแรมค่อนข้างเก่าแต่ห้องพักสะอาด นอนชั้น 6 แบบ Japanese style นอนสบาย ห้องกว้าง มี onsen บนชั้น 10 อาหารเช้าเปิดถึง 9.00 น Japanese breakfast buffet พนักงานบริการดี แต่พูดภาษาอังกฤษไม่ค่อยได้ มีตั๋วนั่งเรือชมทะเลสาปให้ 1 รอบ ใกล้โรงแรมมีร้านซูชิอร่อย
Stayed 1 night in Oct 2023

8/10 Good

よしたか

Stayed 1 night in Oct 2023

8/10 Good

千鶴

Liked: Cleanliness
Stayed 1 night in Sep 2023

8/10 Good

Seiji

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
小学生2人を含む家族4人で宿泊しました。 古さはありますが、綺麗にされていて快適に過ごすことができました。 子どもたちはプールがとても気に入ったようです。水着の着替え場所が部屋か大浴場なのですが、びしょ濡れのままエレベーターに乗るのは抵抗がりました。ビーチタオルを貸して頂けるとありがたかったです。 またHotels.comの予約する際の食事内容が分かるともっと安心して予約できると思いました。
Stayed 1 night in Aug 2023

8/10 Good

やすし

Travelled with family and small children
Liked: Staff & service
接客対応が良かった。
Stayed 1 night in Aug 2023

8/10 Good

ヨウイチ

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023