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25hours Hotel HafenCity

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Breakfast, lunch, dinner served; local cuisine
Concierge desk
Exterior
Extra Large | 1 bedroom, premium bedding, down duvets, free minibar
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Parking available

Explore the area

Map
Überseeallee 5, Hamburg, HH, 20457
  • Miniatur Wunderland
    ‪10 min walk‬
  • Elbe Philharmonic Hall
    ‪12 min walk‬
  • St. Pauli Piers
    ‪3 min drive‬
  • Hamburg (HAM)
    ‪16 min drive‬

Room options

View all photos for Medium Bunk Bed

Medium Bunk Bed | 1 bedroom, premium bedding, down duvets, free minibar

Medium Bunk Bed

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Medium Plus

Medium Plus | 1 bedroom, premium bedding, down duvets, free minibar

Medium Plus

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (LARGE)

Room, 1 Double Bed (LARGE) | 1 bedroom, premium bedding, down duvets, free minibar

Room, 1 Double Bed (LARGE)

  • 31 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Extra Large

Extra Large | 1 bedroom, premium bedding, down duvets, free minibar

Extra Large

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Medium

Medium | 1 bedroom, premium bedding, down duvets, free minibar

Medium

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

25hours Hotel HafenCity

Eco-certified hotel with fitness centre and sauna
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, a 24-hour business centre and self parking. Housekeeping is available on request.
25hours Hotel HafenCity offers 170 accommodations with free minibar items and a safe. Each accommodation is individually decorated. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at 25hours Hotel HafenCity. During your stay, you're just a quick walk from International Maritime Museum. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy local cuisine while dining at Heimat Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Just a 4-minute walk from International Maritime Museum and 6 minutes on foot from Prototyp Auto Museum
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
25hours Hotel HafenCity offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the eco-certified 25hours Hotel HafenCity. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:30 AM.
Heimat Restaurant – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 28 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; EUR 26 for adults and EUR 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Heimat Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 for adults and from EUR 13 for children
  • Self-parking fee: EUR 28 per day
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

25Hours Hotel HafenCity
25hours Hotel HafenCity Hamburg
25hours HafenCity Hamburg
25hours HafenCity
25hours Hotel HafenCity Hotel
25hours Hotel HafenCity Hamburg
25hours Hotel HafenCity Hotel Hamburg

25hours Hotel HafenCity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 625 out of 1000 reviews
Rating 8 - Good. 298 out of 1000 reviews
Rating 6 - Okay. 54 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Florian

Business traveller
Liked: Cleanliness, staff & service
Friendly staff and nice public areas in the hotel. Meeting room that we pre-booked was extremely noisy and my hotel room was not in great condition. I stayed before and had a nice room - this one needs a bit of a touch up for the price.
Stayed 2 nights in Mar 2025

6/10 Okay

Bill, Mesquite

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Need remodel inside room & floor
Stayed 1 night in Jan 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nautical themes in Hamburg

Pleasant stay, nautical themed, clean and tidy. Staff were nice too. Would consider staying again if in Hamburg! Location a little out the way but I'm sure in time it's being developed!
Stayed 1 night in Dec 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great staff. It was very clean and the unique decor gave it a hip funky vibe! We would definitely stay there again!
Stayed 1 night in Jan 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a unique vibe and decor. I enjoyed it, but it might not be for everyone. I enjoyed the breakfast buffet greatly. There was a nice variety of food available and they would cook an omelet to order if you wanted one. My omelet was very good. The staff were friendly and helpful.
Stayed 1 night in Nov 2024

6/10 Okay

Matthew

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
This hotel did not meet our expectations during our recent stay. While the hotel's location was convenient for Oktoberfest activities, the cleanliness of the room was a significant disappointment. The room, which we booked through Expedia as a "large" room, was far from clean. Given the high rate we paid due to the festival, we anticipated a higher standard of cleanliness. However, the room was noticeably dirty, with visible stains and dust. The lack of adequate lighting made it difficult to get ready in the morning. The bathroom was particularly concerning. The towels were worn, and the overall state of the bathroom was unsanitary. We felt compelled to wear shoes both before and after our showers. Our concerns about bed bugs were heightened due to the poor cleanliness. While the hotel staff was friendly and the breakfast was enjoyable, the cleanliness issues significantly impacted our stay. We ultimately decided to cut our stay short and relocate to Salzburg to ensure a more comfortable experience.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jens

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Jens

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Shimon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NICE HOTEL

NICE HOTEL WITH NICE PEPOLE INTERNET PROBLEM
Stayed 2 nights in Sep 2024

10/10 Excellent

Gadis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, spacious room, we’ll be back
Stayed 3 nights in Aug 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful and extremely helpful front desk staff
Stayed 1 night in Jul 2024

10/10 Excellent

Martha

Travelled with partner
Great service, unique restaurant with imaginative food.
Stayed 1 night in Jul 2024

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in all aspects, highlighting its laid-back modernity.
Stayed 2 nights in Jul 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very nice. I especially enjoyed the mini bar o pop
Stayed 4 nights in Jul 2024

10/10 Excellent

Mahsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jean-Marc

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Antoine

Stayed 2 nights in Jun 2024

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff in a wonderful location. Access to the u-Bahn was a plus. Food and drinks on site were wonderful. Highly recommend.
Stayed 7 nights in Mar 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location. Close to everything.
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Stayed 2 nights in May 2024

10/10 Excellent

Paul

Stayed 3 nights in May 2024

10/10 Excellent

Tom

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! The roadworks outside through our stay were very loud and they started from 7am!! But that is nothing the hotel can control and will no doubt be done soon. Staff were so friendly and helpful. Would definitely come back.
Stayed 2 nights in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for my business travel needs
Stayed 2 nights in Apr 2024