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Best Western Raphael Hotel Altona

3.5-star property
Praesident-Krahn-Str. 13, Hamburg, HH 044 511 21 42
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4.1 out of 5
Very good!
See all 10 ebookers Reviews

"Hotel room was small but comfortable, man on reception was very helpful and made us welcome " More

By a verified traveller on Tue 06 Dec 2016

Points Of Interest

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Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Comfort Room, 1 Double Bed (Cozy Sitting Corner)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Best Western Raphael Hotel Altona, you'll be within walking distance of Fish Market. Features include free WiFi in public areas, plus a full-service spa and a bar.

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 4-minute drive from St. Pauli Piers and a few minutes from Fish Market

Best Western Raphael Hotel Altona ratings based on 10 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Raphael Hotel Altona

Everyone (4) Couples (3) Family (2) Other (1)
4 out of 5

weekend break

Pros: Good area
Location: Shops, bars and market in the near vacinity
Hotel room was small but comfortable, man on reception was very helpful and made us welcome

Posted by on 6 Dec 2016

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4 out of 5
Hat uns gefallen

Posted by on 21 Mar 2024

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4 out of 5
-

Posted by on 6 Sep 2022

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3 out of 5
Zimmer haben keine Klimaanlage, Im Zimmer war es unerträglich warm. Ein Standlüfter war vorhanden, aber hätte man sich auch sparen können. Der Standlüfter war zu laut und kaum Leistung.

Posted by , from Hamburg on 23 Aug 2020

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Comment from Hotel Management

25 Aug 2020 by Altona

Lieber Gast, vielen Dank für Ihre Zeit und Mühe Ihren Aufenthalt bei uns zu bewerten. Ja, wir haben keine Klimaanlage in den Gästezimmern, jedoch kann sich jederzeit ein zusätzlicher Ventilator an der Rezeption ausgeliehen werden. Viele Grüße, Ihr Team vom Best Western Raphael Hotel Altona

5 out of 5

Posted by on 24 Jul 2020

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Comment from Hotel Management

29 Jul 2020 by Altona

Lieber Gast, vielen Dank für Ihre spitzen Bewertung. Beste Grüße, Ihr Team vom Best Western Raphael Hotel Altona

5 out of 5

Posted by on 4 Feb 2020

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Comment from Hotel Management

7 Feb 2020 by Altona

Lieber Gast, vielen, vielen Dank für die spitzen Bewertung! Beste Grüße, Ihr Team vom Best Western Raphael Hotel Altona

4 out of 5

Nahe vom Bahnhof Hamburg Altona gelegenes Hotel

Location: Nahe vom Bahnhof Hamburg Altona. Gute Verbindung mit der S-Bahn ins Stadtzentrum. Gute Restaurants und einige Einkaufsmöglichkeiten auch in Altona.
Relativ kleines, sauberes Zimmer, Wasserkocher, Tee und Kaffe sowie 1 Fl. Mineralwasser stehen kostenlos zur Verfügung. Guter Bettinhalt. Zimmer Hofseite ruhig, Strassen-/Bahnseite etwas laut. Freundliches Personal, schönes Frühstücksbuffet.

Posted by , from Bern, Schweiz on 27 Nov 2016

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3 out of 5

Hotel in Ordnung. Frühstück und Parkplatz zu teuer

Hotel liegt mitten in Hamburg. Gute Verbindung zum öffentl. Verkehr. Nettes Personal. Frühstück mit 11€ deutlich zu teuer sowie die Parkplatzgebühren für eine Übernachtung von 12€. Nette kleine Sauna (max. für 2 Personen geeignet) Im Keller Zimmer war sauber mit Kleinen Kühlschrank, Wasserkocher und Gläser. Bad mit Badewanne und Dusche, jedoch keine eigenes Fenster. Zusätzlich kleines Fernsehzimmer mit Couch und einen 2. Fernseher.

Posted by on 29 May 2013

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5 out of 5

hôtel à recommander

Chambre très confortable et propre, personnel agréable et compétent. lieu central pour voyager dans Hambourg. Bien que situé près de la gare l'hôtel n'est pas bruyant. Juste un petit souci avec la couette qui ne se borde pas mais je sais que c'est ainsi en Allemagne ...

Posted by on 2 May 2013

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4 out of 5

Gesamtbewertung 4

Das Zimmer war klein, sauber und zweckmäßig eingerichtet. Nur der Fernseher hing etwas weit oben für so ein kleines Zimmer. Schönes Bad. Für eine Nacht war es OK. Bei mehreren Tagen Aufenthalt wäre mir das Zimmer dann doch zu klein und zu eng. Wir hatten ein Zimmer zur Strasse und es war wider erwarten nicht laut. Ich würde in diesem Hotel wieder buchen.

Posted by on 21 Apr 2013

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About the Best Western Raphael Hotel Altona

Location Praesident-Krahn-Str. 13, Hamburg, HH 22765

Property Features

Best Western Raphael Hotel Altona offers its guests a full-service spa. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Spa services, a library, and multilingual staff are also featured at Best Western Raphael Hotel Altona. For a fee, parking is available. This 3-star Hamburg hotel is smoke free.

  • 43 guestrooms or units
  • 4 levels
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Hamburg-Altona Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Raphael Hotel Altona offers 43 accommodations with minibars and a safe. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Bath or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna (kostenpflichtig). The spa is equipped with a sauna. The spa is open daily.

  • Sauna in spa

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Self-parking fee: EUR 12 per day
  • Rollaway bed fee: EUR 30.0 per night
  • Facilities fee: EUR 20 per person, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Altona
  • Best Western Hotel Altona
  • Best Western Hotel Raphael Altona
  • Best Raphael Altona Hamburg
  • Best Western Raphael Altona
  • Best Western Raphael Hotel Altona Hotel
  • Best Western Raphael Hotel Altona
  • Hotel Best Western Raphael Altona
  • Hotel Raphael Altona
  • Raphael Hotel Altona
  • Best Western St Raphael
  • Best Western Raphael Hotel Altona Hamburg
  • Best Western Raphael Hotel Altona Hotel Hamburg

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars, and is displayed on this page as 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.