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NYCE Hotel Hamburg City, Trademark Collection by Wyndham

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December 2024
January 2025

Photo gallery for NYCE Hotel Hamburg City, Trademark Collection by Wyndham

Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Daily buffet breakfast (EUR 17.90 per person)
Shower, free toiletries, hair dryer, towels
42-inch flat-screen TV with satellite channels, TV

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Ellmenreichstr. 20, Hamburg, HH, 20099
  • Moenckebergstrasse
    6 min walk
  • Hamburger Kunsthalle
    6 min walk
  • Jungfernstieg
    16 min walk
  • Hamburg (HAM)
    33 min drive

Room options

View all photos for Comfort Room, 1 Single Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Comfort Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Single Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Comfort Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Shower, free toiletries, hair dryer, towels

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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Room

Boutique 53 & 56 Hamburg, Trademark Collection by Wyndham

Pet-friendly
Free WiFi
Restaurant
Bar
4.0 out of 5, Very good, (387)
The price is CHF 90
for 1 night
includes taxes & fees
11 Dec - 12 Dec
Boutique 53 & 56 Hamburg, Trademark Collection by Wyndham

About this property

NYCE Hotel Hamburg City, Trademark Collection by Wyndham

Art Deco hotel connected to the convention centre in Hamburg City Center with a 24-hour front desk
A snack bar/deli, dry cleaning and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and multilingual staff are on-site.
NYCE Hotel Hamburg City, Trademark Collection by Wyndham offers 64 accommodations with laptop-compatible safes and a hairdryer. 42-inch flat-screen televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

This Hamburg hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at NYCE Hotel Hamburg City, Trademark Collection by Wyndham. During your stay, you'll be connected to the convention centre and just a quick walk from Schauspielhaus. You'll find features such as free WiFi in public areas, plus a snack bar/deli and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Hamburg City Hall and a few minutes from Miniatur Wunderland
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and dry cleaning/laundry services are also featured at the business-friendly NYCE Hotel Hamburg City, Trademark Collection by Wyndham.

This Art Deco Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17.90 per person
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Area rugs in room
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17.90 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Eden Centro Basic
Eden Centro Basic Hamburg
Eden Centro Basic Hotel
Eden Centro Basic Hotel Hamburg
Centro Hotel Eden Hamburg
Centro Hotel Eden
Centro Eden Hamburg
Centro Eden
Eden Hotel Hamburg
Boutique 020 Hamburg City Hotel
Boutique 020 Hotel
Boutique 020
Eden by Centro Basic
NYCE Hotel Hamburg City
Boutique 020 Hamburg City
NYCE Hotel Hamburg City, Trademark Collection by Wyndham Hotel
NYCE Hotel Hamburg City, Trademark Collection by Wyndham Hamburg

NYCE Hotel Hamburg City, Trademark Collection by Wyndham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 197 out of 741 reviews" "
Rating 8 - Good. 325 out of 741 reviews" "
Rating 6 - Okay. 152 out of 741 reviews" "
Rating 4 - Poor. 53 out of 741 reviews" "
Rating 2 - Terrible. 14 out of 741 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Johanne

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was in Hamburg mainly to get a flight so this hotel is well positioned near the main station. It was simple, comfortable and pleasant.
Stayed 1 night in Jul 2024

10/10 Excellent

Luis Fabiano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay. Room is spacious and clean. Location is good, close to the central station. I recommend 100%
Stayed 2 nights in Jul 2024

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

6/10 Okay

Gerry

Liked: Cleanliness, property conditions & facilities, room comfort
city hotel near central station. Small bedroom with only a skylight. Clean, friendly staff.
Stayed 1 night in Jun 2024

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was wonderful. Easy to navigate and a lot in the location. Check in staff was helpful and accommodating.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Great location but it was hot (no A/C) and the drunk guys in the run down apartments across the street kept yelling all night so we had to keep the windows closed. Otherwise it was pretty nice.
Stayed 2 nights in May 2024

8/10 Good

Abdelilah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was good in particular the person who checked me in (Anthony) made life very easy for me and he was very professional.
Stayed 3 nights in May 2024

6/10 Okay

L

Disliked: Room comfort
Very noisy, no aircon but great location
Location of the hotel is excellent, however there was no aircon in the room. This would force you to keep one of the windows open, but this wouldn't let you sleep due to constant excessive noise.
Stayed 1 night in May 2024

8/10 Good

Catie

Stayed 2 nights in Mar 2024

6/10 Okay

Sally

Liked: Cleanliness
The hotel is so nice but basic stuff are missed from the room like a kettle and slippers
Stayed 2 nights in Feb 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the boutique style of this hotel. The staff were friendly and provided help without question. The buffet in the morning was very satisfying as well.
Stayed 2 nights in Nov 2023

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and allowed me to store my bag prior to checkin.
Stayed 1 night in Nov 2023

8/10 Good

Stephen, Mount Carmel

Liked: Cleanliness, amenities, property conditions & facilities
Made an error in booking one night short. Added the extra night. It was cumbersome dealing with the front desk to make an adjustment for the extra night and not have to change room of same type.
Stayed 1 night in Oct 2023

8/10 Good

Seng Teck

Liked: Cleanliness, staff & service, property conditions & facilities
Nice big room for two, though there is a palpable stench from the shower plumbing which couldn’t be removed.
Stayed 1 night in May 2023

10/10 Excellent

Ciara

Stayed 3 nights in Apr 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, but two problems 1. The name of the hotel is not shown on the outside of the property - as such, it was difficult to locate 2. The drain in the bathroom shower appeared to be slow at clearing leave a stale odour
Stayed 2 nights in Feb 2023

6/10 Okay

Holly

Travelled with partner
Liked: Cleanliness, staff & service
Very convenient for the train station, but the area immediately around the hotel was a little bit rough. The room was clean and comfortable but quite basic (no air con or kettle). Walking distance of lots of nice bars and restaurants in the St George area.

10/10 Excellent

Daniel

Stayed 1 night in Mar 2022

6/10 Okay

David

Liked: Property conditions & facilities
Nice room, shame about the rest of it
The location near the central station was excellent and being down a side street I hoped that would mean less noise from outside but I was wrong. There is no air conditioning so we needed the windows open at night. As we were on the first floor, that meant a lot of noise from people all night. I mean A LOT of screaming, shouting drunks. I hardly slept the whole time we were there. The room is very comfortable, modern and spacious but there was a complete lack of any amenities. No way to make a coffee, no glass to use in the bathroom, no telephone to call reception, no extra pillows or blankets, no water or minibar, etc. There is also no restaurant or bar in the hotel so if you fid yourself thirsty or hungry, too bad. And, Im sorry to say but the staff on Front Desk are not friendly. Its a shame because the room is decorated beautifully and the location is great but the noise and ack of amenities mean I would not stay here again.
Stayed 2 nights in Mar 2022

10/10 Excellent

Eric

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

10/10 Excellent

Birgit, Frankfurt am Main

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good value for money, great location for a short stay. Stylish room.
Stayed 1 night in Jan 2022

4/10 Poor

jeppe

Stayed 1 night in Jan 2022

8/10 Good

Hoa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very cleaned good service.
Stayed 6 nights in Dec 2021

8/10 Good

Nihal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average experience
Steps away from hauptbahnhoff, room were okey but the toilet was so so small. Someone fat coul barely use shower as it is square shaped and extremely small. There is no room service, so that there is no phone available in the room. Unfortunately there were no slippers which was a total disappointment for me. Besides, one night i went downstairs to get some water, however, they told me that they do not have still water. I dont know what to say. The front office team was polite in general but wont gonna stay there again.
Stayed 2 nights in Oct 2021