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Check-In Hamburg

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Photo gallery for Check-In Hamburg

Exterior
Hypo-allergenic bedding, desk, free WiFi, bed sheets
Double Room, Shared Bathroom | Hypo-allergenic bedding, desk, free WiFi, bed sheets
Hypo-allergenic bedding, desk, free WiFi, bed sheets
Triple Room, Shared Bathroom | View from room

Reviews

5.6 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
Steindamm 10, Hamburg, HH, 20099
  • Hamburg City Hall
    ‪18 min walk‬
  • Miniatur Wunderland
    ‪5 min drive‬
  • Hamburg Cruise Center
    ‪5 min drive‬
  • Hamburg (HAM)
    ‪35 min drive‬

Room options

View all photos for Quadruple Room, Ensuite

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Quadruple Room, Ensuite

  • 12 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Bed OR 2 Single Beds and 1 Double Bed

View all photos for Triple Room, Shared Bathroom

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Triple Room, Shared Bathroom

  • 10 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Double Room, Ensuite

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Double Room, Ensuite

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Shared Bathroom

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Double Room, Shared Bathroom

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Shared Bathroom (five-bed room)

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Room, Shared Bathroom (five-bed room)

  • 12 sq m
  • Sleeps 5
  • 1 Single Bed and 2 Double Beds

View all photos for Single Room, Ensuite

Single Room, Ensuite | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Single Room, Ensuite

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, Ensuite (five-bed room)

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Room, Ensuite (five-bed room)

  • 15 sq m
  • Sleeps 5
  • 1 Single Bed and 2 Double Beds

View all photos for Room, Ensuite (multi­bed room)

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Room, Ensuite (multi­bed room)

  • 15 sq m
  • Bay view
  • Sleeps 6
  • 3 Double Beds

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Single Room, Shared Bathroom

  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Check-In Hamburg

Hotel in Hamburg, near Miniatur Wunderland
Along with express check-in, this smoke-free hotel has express check-out and free Wi-Fi in public areas.
Check-In Hamburg offers 39 accommodations with a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

During your stay at Check-In Hamburg, you're just a quick walk from Museum of Arts and Crafts Hamburg. Enjoy features like free WiFi in public areas.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Services include a virtual front desk
  • Just a 4-minute drive from Hamburg City Hall and a few minutes from Hamburg Messe and Congress
Check-In Hamburg offers its guests express check-in, express check-out, and a lift. Public spaces have free WiFi.

This Hamburg hotel is smoke free.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • Hardwood flooring in room
  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children 11 and younger are not allowed at this property. All guests older than 11 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

We should mention

  • Children 11 years old and younger aren't allowed at this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Check-In Hamburg Hotel
Check-In Hamburg Hamburg
Check-In Hamburg Hotel Hamburg

Check-In Hamburg Reviews

Reviews

5.6
Rating 10 - Excellent. 17 out of 167 reviews
Rating 8 - Good. 37 out of 167 reviews
Rating 6 - Okay. 38 out of 167 reviews
Rating 4 - Poor. 29 out of 167 reviews
Rating 2 - Terrible. 46 out of 167 reviews

6.4/10

Cleanliness

5.8/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Dameon

Liked: Cleanliness, property conditions & facilities
The property is in a very good location. 5 minutes walk from the main train station. And the p
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Worst ever experience, total scam
I am not sure why this is still on hotels.com despite all the bad reviews. It is a total scam. The registration process is automated and not smooth. The instructions are sent but miss important details like registration number. We had to figure it out ourselves. The room is very small with no fan available. If you keep the window open, the noise level is very high making it impossible to do anything. If you close the window, it gets too hot. When you contact the support number given, they refuse to acknowledge any of your contact details concerns and don't respond to your basic needs like requesting a portable fan. I needed an iron but they did not respond. It is also a very dodgy place and did not feel safe. The toilets are separate from the room, like a hostel not a proper room. Please look at other options instead of this. I have a meeting to attend but now unable to iron the clothes for it. This has been the worst experience I have ever had. I am writing the review as soon as I got emailed about it at 2 am because of the awful and terrible experience.
Stayed 1 night in Oct 2024

6/10 Okay

Terence

Value for money. Communal toilets and showers. Very noisy part of town.
Stayed 4 nights in Oct 2024

4/10 Poor

Alex

Travelled with family
Disliked: Amenities, property conditions & facilities
Next to Hamburg main station, concierge was away from the room, four flights of stairs no lift working, unsafe and intimidating outside.
Stayed 1 night in Jul 2024

10/10 Excellent

Joanna, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful. We loved the attic room with the cool air coming through the window. However the area around the hotel didn’t feel safe. It was close to the main train station which is why we chose it. I would not be going out after dark in that neighbourhood.
Stayed 1 night in May 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was secure and close to the train station. Staff were friendly and professional. Room was large and cleaned every day. Shower was powerful and water was hot. The room didn't have a window that could be opened - so there wasn't much fresh air. And the window that was there had no curtain, blind, etc. - so it did get very bright very early each morning. And the area around the hotel is a bit sketchy, a few homeless people and drunks and drug users (although they left me alone and I never felt unsafe).
Stayed 3 nights in May 2024

2/10 Terrible

Pinky

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Worst
Stayed 2 nights in Apr 2024

2/10 Terrible

Naseem

Stayed 1 night in Apr 2024

10/10 Excellent

Nishanth

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jan 2024

2/10 Terrible

Nahom

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn't hesitate to give this a rating of 0 or below zero if possible. The reception staff are truly terrible troublemakers with no respect for customers. Consider checking elsewhere, as they're always trying to extract money, offering various excuses. I don’t recommend it to anyone seeking a decent and enjoyable time in the city. The place is filled with drunkards and drug dealers. Now you have the information you need.
Stayed 3 nights in Dec 2023

6/10 Okay

Lucy

Travelled with group
Liked: Cleanliness
Disliked: Amenities
We paid for 2 double beds and ensuite, but were but in a room with one double bed and the bathroom was down the corridor. When we went to reception the next day, we were told reception was closed. Even the man was there. The room was fine but annoying as we had paid extra for the convenience of having an ensuite and 2 beds and didnt get it.
Stayed 3 nights in Nov 2023

2/10 Terrible

ALI

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was at another location. You think you find the hotel but they address you to another location for check in. You must go there with tour luggage and come back.
Stayed 1 night in Sep 2023

6/10 Okay

Jon

Stayed 3 nights in Aug 2023

2/10 Terrible

Ramona

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The shower had mold all over it we didn’t even shower at all !!! It was dirty we found a key in the bed !! Outside disgusting garbage everywhere and a lot of drunks was outside the main door ! Check in is not in the same building would be nice if they tell u this when u book we had to Carry 6 suitcases back and forth ! Elevator only goes to 4th floor last floor u have to carry ur luggage !! We had to open the window because it was hot in there and outside was loud music we had to listen to !!
Stayed 1 night in Jul 2023

2/10 Terrible

Lawrence

Travelled with partner
Disliked: Staff & service
Never got to the hotel! My original search was "hotel in Hamburg with free airport shuttle".. Check in Hamburg was located in an area where we thought we could see quite a bit of the city walking in an afternoon, evening and morning before our flight to London. When the contact number was called I was curtly told that they did not have an airport shuttle. Asking to cancel, again curtly informed it was prepaid and non-refuindable, to contact Expedia about a refund.
Stayed 1 night in Jun 2023

6/10 Okay

Florian

Travelled with group
Disliked: Staff & service, property conditions & facilities
Kein Personal, Aufzug defekt, einchecken war lästig. Nur Kartenzahlung. Einfach mies. Das Bett war bequem.
Stayed 2 nights in Dec 2024

6/10 Okay

linda

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Dorte

I knew that its a busy area but very convinient for getting around as only few minutes from Hauptbahnhof. Cant complain other that I missed a important code for the automat check in. But it got solved. Thanks to on site person who turned up. Thank you
Stayed 3 nights in Nov 2024

10/10 Excellent

Jakob

Stayed 5 nights in Oct 2024

8/10 Good

Erika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from food to transportation are quite close. Bathrooms and the bedroom were clean. The check-in was a bit tricky, but the reception is nearby too, if help was needed. Thank you. Von Ess- bis Verkehrsmöglichkeiten, alles fußläufig. Das Bad sowie das Zimmer waren sauber. Der Check-In lief nicht nach Plan, eine Rezeption gab es jedoch in der Nähe zur Hilfe. Vielen Dank.
Stayed 1 night in Nov 2024

2/10 Terrible

Jens

Disliked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

6/10 Okay

Charlotte

Rundum: Es war okay. Für 1-2 Nächte machbar aber mehr auch nicht. Das Hotel liegt ja wirklich direkt am Bahnhof, also erreicht man alles super schnell, dafür ist es aber auch super laut. Mein Zimmer war gefühlt ein kleiner Kasten und das Badezimmer war auf dem Flur (trotzdem nur betretbar mit Zimmerkarte) aber das war in Ordnung. Brauchte ja wirklich nur ein Schlafplatz und für die paar € war es okay. Der Check In über den automaten war jetzt nicht so meins und ich hatte damit einige Probleme aber als es dann geklappt hat (mit Hilfe vom Kundenservice) hatte ich auch keine Probleme mehr. Allem in Allem: Wer nur was zum schlafen sucht, wird hier was finden.
Stayed 1 night in Nov 2024

6/10 Okay

MARIE EMMANUELLE

Disliked: Room comfort
Très petite chambre pour le prix payé.
Stayed 2 nights in Nov 2024

4/10 Poor

Jerios

Travelled with partner
Disliked: Amenities, property conditions & facilities
Der Check-in verzögerte sich um anderthalb Stunden, da ich Schwierigkeiten hatte, meine Reservierungsnummer zu finden. In der E-Mail von Expedia war keine Reservierungsnummer angegeben, die ich schließlich telefonisch vom Hotelpersonal erfuhr. Der Aufzug war defekt, sodass wir unsere Koffer in den dritten Stock tragen mussten. Das Badezimmer war nicht im Schlafzimmer integriert, sodass man durch den Flur gehen musste, um es zu erreichen.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jakob

Liked: Staff & service
Stayed 4 nights in Nov 2024