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City Hotel Hamburg Mitte

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Photo gallery for City Hotel Hamburg Mitte

Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Lobby
Restaurant
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Pet-friendly

Explore the area

Map
Amsinckstrasse, 45, Hamburg, HAM, 20097
  • Hamburg Wholesale Market
    ‪7 min walk‬
  • Mehr!-Theater am Großmarkt
    ‪7 min walk‬
  • Moenckebergstrasse
    ‪13 min walk‬
  • Hamburg (HAM)
    ‪36 min drive‬

Room options

View all photos for Standard Single Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Business Double Room

Premium bedding, pillow-top beds, in-room safe, desk

Business Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

City Hotel Hamburg Mitte

Riverfront hotel in Hamburg with a 24-hour front desk
This smoke-free hotel features self parking, dry cleaning and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a TV in a common area and a front desk safe are on-site.
City Hotel Hamburg Mitte offers 83 accommodations with a safe and a hairdryer. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at City Hotel Hamburg Mitte, you're just a quick walk from Hamburg Wholesale Market. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Hamburg City Hall and a few minutes from Miniatur Wunderland
  • Pets welcome for a fee
City Hotel Hamburg Mitte offers its guests multilingual staff, tour/ticket assistance, and dry cleaning/laundry services. WiFi is free in public spaces. City Hotel Hamburg Mitte also features a front desk safe, a television in common area, and a lift. Parking is available for a fee.

This Hamburg hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Room service is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 10 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 14 per person

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On a river

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 9.60 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Self-parking fee: EUR 10 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Grand City Hamburg Mitte
Grand City Hotel Hamburg Mitte
Grand City Hotel Mitte
Grand City Mitte
City Hotel Mitte
City Hamburg Mitte
City Mitte
City Hotel Hamburg Mitte Hotel
City Hotel Hamburg Mitte Hamburg
City Hotel Hamburg Mitte Hotel Hamburg

City Hotel Hamburg Mitte Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 56 out of 558 reviews
Rating 8 - Good. 278 out of 558 reviews
Rating 6 - Okay. 177 out of 558 reviews
Rating 4 - Poor. 36 out of 558 reviews
Rating 2 - Terrible. 11 out of 558 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Michael

Business traveller
Liked: Staff & service
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2019

8/10 Good

Varun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECT
NICE LOCATION IN CENTRE
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Don't Be Fooled by the Free WiFI
Wifi was a joke, told us it was down because a company had cut the line near a construction site (3 days without Wifi). Each front desk person told us a different answer each time. Location is in an old office building - but only occupies 3 floors of the building 9-11 that we could tell. Very creepy. Room was okay size. Shower was best part of room.
Stayed 3 nights in Oct 2018

8/10 Good

Trevor

Great room, not so great for service
Room was clean and comfortable and spacious. Did not have breakfast so cannot comment on that. Reception and entrance is not at all grand or indeed welcoming. Customer service could use some polish. But as a room for a night it ticks all the boxes
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2018

8/10 Good

Katie, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, don’t let the exterior put you off the rooms have recently been refurbished inside and are lovely. Only issue is that there is nothing around the hotel about a 15 min walk to the central station and shops etc. Metro stop about 8 min walk so good location for links just not a good location if you want a shop or restaurant on the doorstep.
Stayed 3 nights in Jun 2018

6/10 Okay

Lisa

Disliked: Staff & service
Bit out of the way
Hotel was a bit run down but ok for what we wanted. Good 30-45 mins walk from anywhere. Breakfast wasn’t good.

8/10 Good

Violet , UK

Liked: Cleanliness, staff & service
Nice hotel closed to city centre
It's a good opportunity to stay at this hotel as is close to the city centre (only 10 minutes walk ). The room was cleaned every day.
Stayed 3 nights in Mar 2018

6/10 Okay

Margaret, Manchester England

Liked: Cleanliness, staff & service
Disliked: Room comfort
Close to bus route to Station.
When a room is to accommodate 2 persons I would have expected to have 2 armchairs in which to relax. There was only one. Another feature would have been tea and coffee making facilities in the room. This would have been most welcome Particularly in view of the cold weather. Otherwise, we enjoyed our 3 day stay and the breakfast choices were satisfactory.
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Average and disappointing
Building scary from outside- ok inside. Breakfast & laundry too expensive. An unpleasant walk from city. Good bathroom.
Stayed 4 nights in Mar 2018

10/10 Excellent

Octavian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Hamburg
Decent, clean and a quiet place to leave in the central of the City

8/10 Good

nadslaw, Worthing, Sussex. UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ticked all the boxes!
Clean. Warm. Easy to get to city centre. Cheap. Perfect for our weekend stay. Good location & great value. The only thing that would have made this better is a kettle/drink making facilities in the room but we went down to the restaurant and got ‘coffee to go’ to take back up to our room as we opted for not having breakfast included.
Stayed 3 nights in Dec 2017

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and the employees were always super helpful and friendly
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Short trip in Hamburg
This hotel was fine for my short trip. The wifi wasn't very good. There wasn't much around it for businesses and restaurants. I had to cab or walk to get to most things. Its not far walk maybe 10-15 minutes to library and some shopping and restaurants.
Stayed 5 nights in Oct 2017

8/10 Good

Aimee, UK

Liked: Cleanliness
Disliked: Room comfort
Close to the City Centre
This hotel was perfectly placed close to the city and various tourist sites. The bathroom and room itself were clean along with the corridor areas. An ideal place for those keen on sightseeing!
Stayed 5 nights in Oct 2017

10/10 Excellent

mike, wrexham wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exactly what i needed
only stayed for one night but everything youd expect , a big shout out to the fella on the reception doing the night shift for finding me a phone charger , without it i would have been in deep doodoo !!!!! boarding pass was on phone plus i was relying on it quite a lot to find my way around so a huge thank you for that
Stayed 1 night in Oct 2017

4/10 Poor

Rick, New Zealand

Disliked: Staff & service
Poor staff attitude
Unfortunately for the hotel they were having issues with the internet not being available. When asked about this I received very grumpy one word answers. There was a real lack of friendliness and no real willingness to explain the situation. I understand they were probably being asked this by all of their guests but the guests do not know what was going on. It was not until a manager came from a back office and explained the situation they i could understand the issue and then I was of course a little more understanding. Possibly the worst staff service I have come across.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

6/10 Okay

Carlos Antonio, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent price for the offer
It was a nice place. Free Wifi, clean room and decent bathroom. Basically what you look for in a small trip to this location. Elevators were a bit dodgy. I would not recommend staying at the 10th floor to someone with claustrophobia.

8/10 Good

Wai kit

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel except the wifi
The room was amazing. Although the out look of the hotel wasn't that great, the room comfortable and clean. Only one thing to complain, the free wifi was always disconnected.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good cheap hotel

6/10 Okay

sarah , Boston, MA. USA

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great rooms in a run down hotel.

8/10 Good

Stanislav, Ukraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - 10 minutes from Hamburg Bahnhof
We've stayed in a hotel for 4 nights and were generally pleased with the hotel, close to the Central Station, new rooms and nice view.

8/10 Good

Phil, Birmingham

Liked: Cleanliness, staff & service, room comfort
Hamburg
It was a very busy week in Hamburg and the hotel were very helpful with Taxi delays etc.