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ibis Styles Hamburg Alster City

2.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for ibis Styles Hamburg Alster City

Exterior
Exterior
Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Daily buffet breakfast (EUR 18 per person)
Eco-friendly toiletries, hair dryer, towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Pet-friendly

Explore the area

Map
Holsteinischer Kamp 59, Hamburg, HH, 22081
  • Stadtpark
    ‪4 min drive‬
  • Hamburger Kunsthalle
    ‪5 min drive‬
  • Moenckebergstrasse
    ‪6 min drive‬
  • Hamburg (HAM)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 2 Double Beds, Connecting Rooms (Family)

Standard Suite, 2 Double Beds, Connecting Rooms (Family) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Suite, 2 Double Beds, Connecting Rooms (Family)

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Hamburg - City Nord, an IHG Hotel

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1008)
The price is CHF 115
for 1 room
includes taxes & fees
15 Feb - 16 Feb
Holiday Inn Hamburg - City Nord, an IHG Hotel

About this property

ibis Styles Hamburg Alster City

Pet-friendly hotel connected to a shopping centre in Hamburg-Nord with a 24-hour front desk
A bar/lounge, a snack bar/deli and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and express check-in are on-site. Housekeeping is available on request.
Ibis Styles Hamburg Alster City offers 67 accommodations with iPod docking stations and a safe. 26-inch LCD televisions come with cable channels. Bathrooms include baths or showers and hairdryers.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at ibis Styles Hamburg Alster City, you'll be connected to a shopping centre and within walking distance of Mundsburg Center. Free WiFi in public areas, a bar and breakfast (surcharge) are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 7 minutes by car from Hamburg City Hall and 9 minutes from Miniatur Wunderland
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at ibis Styles Hamburg Alster City. Parking is available for a fee.

This Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11 AM.
Hotelbar – On-site bar.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Hotelbar

Things to do

  • Shopping centre

Family friendly

  • Free cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels
  • IPod dock

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 11 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Self-parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 11 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 stars.

Property is also known as

ibis Styles Alster
ibis Styles Alster Hotel
ibis Styles Alster Hotel Hamburg City
ibis Styles Hamburg Alster City
ibis Styles Hamburg Alster City Hotel
ibis Styles Alster City Hotel
ibis Styles Alster City
ibis Styles Hamburg Alster City Hotel
ibis Styles Hamburg Alster City Hamburg
ibis Styles Hamburg Alster City Hotel Hamburg

ibis Styles Hamburg Alster City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 118 out of 329 reviews" "
Rating 8 - Good. 161 out of 329 reviews" "
Rating 6 - Okay. 36 out of 329 reviews" "
Rating 4 - Poor. 8 out of 329 reviews" "
Rating 2 - Terrible. 6 out of 329 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cristina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good and clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Luz

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent hotel
The hotel is very clean, beds are very comfortable. We were on the first floor towards the street but could not hear anything from the street, neither from the neighbors. Very quiet. The front desk was outstanding. Very accommodating and helpful
Stayed 4 nights in Mar 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

8/10 Good

Joerg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind service

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will return. Affordable and very comfortable.
Stayed 1 night in Jun 2022

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Room was okay, doesn't have an air conditioner. Breakfast was good. Front desk was very helpful.
Stayed 1 night in Aug 2019

10/10 Excellent

tim, swindon uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet hotel
nice hotel but people shouting in the street kept me awake until quite late the first night of 4 ,otherwise nice and simple and staff were very helpfull. breakfast was just right
Stayed 4 nights in Oct 2017

8/10 Good

Robert, US in Moldova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware!! Don't expect loyalty points.
I wrote a nice review of the hotel since it was ok. However a few days latter after submitting the review Ibis denies my points because I did not book through them. I am an Ibis points member but they said since I booked through a 3rd party ( Expedia ) I get no points for my 3 night stay. Let me tell you there are a lot of hotels around Hamburg, I just will never select this one again after getting a denial of points letter after submitting a nice review. So if you want to stay here your choice, don't expect any points unless you book directly with the hotel and that may be much more expensive! Consider your Hamburg hotels carefully.
Stayed 3 nights in Jul 2017

10/10 Excellent

Robert, US living in Moldova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great & quiet location
This is an updated hotel in a mainly residential area but close to everything. This is off the beaten tourist path and that is it's charm. It is surrounded by canals and all sorts of parks, it is a totally green quiet location. That said the hotel is surrounded on both sides by grocery stores, I really liked Sky. The mall and restaurants are only a 5 - 7 minute walk away plus the tram station too. You can not ask for a better staff and relaxing location for exploring the parks and the Hamburg area, we will return.
Stayed 3 nights in Jul 2017

10/10 Excellent

Nicholas

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Jennifer, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, Clean, Helpful Staff, Elevator
When planning a trip to Hamburg, there are a number of variables that could "go wrong" such as a delayed/canceled flight or an urgent work issue or lost luggage, etc, but I never have to worry about this hotel. Every time I stay here I have a fast, easy check-in experience. I have stayed in various rooms; some may be on the smaller side, but they are all clean and comfortable. I love the breakfast in the morning and it is very conveniently located a few blocks from a metro station and shopping mall. Only a 20 minute walk from work when I am in town. I will definitely stay here again and highly recommend it to others.

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel and good value
Good value for money, nice and friendly service, easy to reach by car and public transport.

8/10 Good

Greg, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy walk to Metro station
The hotel is right off the U3 Metro line's Hamburger Strasse station. It was very easy to get around Hamburg quickly and inexpensively on the Metro. I foolishly took a cab from the airport for 50 Euros and then spent less than 10 Euros for travel the rest of my stay over two days, including getting back out to the airport.

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

BusTra, UK

Liked: Cleanliness, staff & service, room comfort
good budget hotel for short stays
This is a good budget hotel for short stays relatively close to the city center and with good connection to the airport via urban railway (or cab). Metro to city center is just down the street. Room was clean and good size, with TV and free wifi (very useful) - and free landline calls within Germany. There wasn't a safe in the room, though, which I didn't line but stayed only one night, so wasn't an issue at the time.

10/10 Excellent

M. Tamer, Turkey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine, i stayed and enjoyed.
I was there for a family vacation for 2 days. The hotel was very clean. The man on the front desk was very helpful. Wireless internet and breakfast was free. Internet was fast, breakfast was satisfactory. There was no wardrobe. Bathroom was seriusly small. I can stay there again if i go to Hamburg again if i can not find a 4 star hotel with this price.

8/10 Good

Esther, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back next time in Hamburg
Liked the modern simple style of the hotel, really friendly helpful staff. Would have appreciated tea making facility in the room.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value and a convenient location

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Olli, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
This hotel was nice for a short visit in Hamburg. Car parks were safe, breakfast really nice, there is also a nice restaurant near the hotel and of course, german beers inside the hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit noisy neighbourhood
the hotel is located inbetween 2 supermarkets. aldi and another one. we lived next to the other one, where they began to unload lorries at 5am. with the windows closed it was okay, but if you wanted to open one, it was simply too noisy to sleep. the other negative thing was, that there were no signs at the metrostation, eventhough the hotel is only 5 minutes walk away, it might be difficult to find it, if you haven't had a quick look at a map before. everything else was okay, even for a 3star rating. really modern, good location, nice service for breakfast, free internet... hotels.com says its 3 star, the hotel itself says they are 2 star superior...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Seasons, Hamburg. Great value!
The hotel is located in a quiet and leafy suburb well away from the centre of Hamburg. However it is modern, clean and comfortable. The rooms are quite spacious (we had a family room) and very quiet. Very helpful staff at the reception, they recommended a local Turkish restaurant 2 minutes from the hotel which proved to be excellent and reasonably priced. The free breakfast the next morning was excellent. There is secure car parking next to the hotel. We would definitely recommend this hotel and will stay again on our next visit to Hamburg.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Seasons , Hamburg
We stopped one night on our way to Italy, we got two big rooms with excellent beds and a door between the rooms, kids loved it. A bit outside Hamburg but it didn´t matter to us since we justed passed through, free parking outside the hotel.

10/10 Excellent

Michaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft liegt ruhig, aber man ist schnell an der Hochbahn, welche direkt in die Innenstadt bringt. Das Personal ist sehr nett und hilfsbereit gewesen. Auch das Zimmer ist sauber. Das Frühstücksbuffet ist auch sehr gut gewesen.
Stayed 4 nights in Oct 2024