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Garner Hamburg Nord, an IHG Hotel

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December 2024
January 2025

Photo gallery for Garner Hamburg Nord, an IHG Hotel

1 bedroom, hypo-allergenic bedding, desk, soundproofing
Reception
Exterior
Reception
1 bedroom, hypo-allergenic bedding, desk, soundproofing

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Steilshooper Allee 53, Hamburg, 30127
  • Stadtpark
    4 min drive
  • Planetarium Hamburg
    5 min drive
  • Sporthalle Hamburg
    6 min drive
  • Hamburg (HAM)
    8 min drive

Room options

View all photos for Premium Room, 1 Queen Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, desk, soundproofing

Premium Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, desk, soundproofing

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed

1 bedroom, hypo-allergenic bedding, desk, soundproofing

Standard Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, desk, soundproofing

Standard Room

  • Sleeps 2
  • 1 Single Bed

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4.2 out of 5, Very good, (556)
The price is CHF 206
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About this property

Garner Hamburg Nord, an IHG Hotel

Hamburg hotel in Wandsbek with free breakfast and 24-hour front desk
Along with self parking, this smoke-free hotel has a business centre and a 24-hour front desk. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, free newspapers, multilingual staff and a banquet hall are on-site.
Garner Hamburg Nord, an IHG Hotel offers 40 accommodations with a hairdryer and free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they enjoy the helpful staff at Garner Hamburg Nord, an IHG Hotel. During your stay, you'll be within walking distance of Stadtpark. Free breakfast, free WiFi in public areas and a business centre are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a business centre and multilingual staff
  • 12 minutes by car from Hagenbeck Zoo and 12 minutes from Hamburg City Hall
  • Dogs welcome for a fee
WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Garner Hamburg Nord, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Hamburg hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:30 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (EUR 5 per night)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 8.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 5 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel City Nord
Novum Hotel City Nord
Garner Hamburg Nord, An Ihg
Garner Hamburg Nord, an IHG Hotel Hotel
Garner Hamburg Nord, an IHG Hotel Hamburg
Garner Hamburg Nord, an IHG Hotel Hotel Hamburg

Garner Hamburg Nord, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 60 out of 200 reviews" "
Rating 8 - Good. 87 out of 200 reviews" "
Rating 6 - Okay. 37 out of 200 reviews" "
Rating 4 - Poor. 13 out of 200 reviews" "
Rating 2 - Terrible. 3 out of 200 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

meghan

Liked: Cleanliness
Disliked: Property conditions & facilities
Rooms are very, very small.
Stayed 1 night in Jul 2024

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room. Breakfast had good options as well.
Stayed 1 night in Jul 2024

4/10 Poor

Kayleigh

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was very small despite being a "double". Rooms are advertised as being soundproofes but considering there is a sizeable gap between the door and the floor, this really isn't the case, you can hear everything. Breakfast was terrible, there was barely anything, only one or two meat and cheese selections and no pastries etc that you would expect from a continental breakfast. The room was too hot and as there is no air conditioning the only way to try and cool the room is too open the window, but if you do this you'll get fumigated by the petrol station next door. As for the bed, they are so uncomfortable my husband spent most of our stay there in significant discomfort. There are no tea and coffee making facilities within the room and there was no desk to speak of, not unless you couldn't the side of the bed as a desk. Overall very expensive for it's location on the outskirts of the city centre and very very basic.
Stayed 5 nights in Jun 2024

8/10 Good

Kerstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , nice and staff super friendly
Stayed 2 nights in Jun 2024

10/10 Excellent

Britta

Stayed 2 nights in Jun 2024

8/10 Good

Ayun

Stayed 3 nights in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Mediocre Stay: Lackluster Service
My hotel experience was mediocre. The staff’s lack of warmth was evident, and there was a noticeable absence of a birthday greeting despite it being my special day. Disappointingly, the room size didn’t meet expectations, and despite my Gold member status, the requested upgrade was not granted.
Stayed 2 nights in Nov 2023

6/10 Okay

Kenneth

Liked: Cleanliness
The hotel was just OK for the price. The breakfast was OK, the room was small but clean, etc. I was a bit suprised they charged for parking considering their parking wasn't full and it was in an area that is relatively residential but the price at 5 euros wasn't ridiculous, either. Nothing special.
Stayed 1 night in Nov 2023

8/10 Good

AHMAD

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Kenway

I booked a hotel in the center of Hamburg and it turns out this one is like like 6 miles from the center They also weren’t willing to change my booking for a Novum hotel in the center
Stayed 1 night in May 2023

6/10 Okay

Aravindan

Disliked: Cleanliness
Stayed 2 nights in May 2023

4/10 Poor

Amy

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I booked a room with a double bed and got 2 singles pushed together my room looked nothing like the picture it was so small I was only given 1 key so I couldn’t charge any devices I had untill I was back and I pre paid my room when I checked in I was charged tax
Stayed 3 nights in Feb 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel. Modern and clean and totally affordable. Anytime again.

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent all week
Wonderful and empowered staff. Always prepared to assist 24/7. Breakfast generous and all items fresh and available all the way until closing. Pro-active and always aware of their surroundings. Very pleased with my stay.
Stayed 9 nights in Dec 2022

10/10 Excellent

Richard William

Liked: Cleanliness, staff & service, property conditions & facilities
15-20 mins walk to nearest S-Bahn, so you could be back at the airport in a further 15 minutes, or Hamburg city in 20-25 minutes. Good selection of restaurants 20 minutes walk away. There are a couple of supermarkets within 10 minutes of the hotel, for any essentials. Hotel was clean, quiet and comfortable. Breakfast was fine, but limited to scrambled eggs as the only cooked element. Staff are welcoming and friendly. I went for a standard room, which is considerably smaller than the image used to advertise the hotel.

8/10 Good

Ceci S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is no water /kettle in the room but the guy in the office use their kettle to give us hot water
Stayed 1 night in May 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable
The price for one room is compatible with the standard and the service provided. This is a hotel near Hamburg airport. If you need to overnight because one is coming late, or leaving early, this place is fine for the purpose. It takes 15min to walk from the nearest S-line train station that connects with the airport. It is a pity that the hotel does not provide any shuttle to the airport.
Stayed 1 night in May 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy
Very clean and good service
Stayed 2 nights in Apr 2022

8/10 Good

Aleksandar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2020

6/10 Okay

Trifon

Business traveller
Liked: Property conditions & facilities, room comfort
Bad
The breakfast was terrible, nothing with the picture from hotel review. For one week no one change the linean and pillows, just correction.
Stayed 7 nights in Sep 2020

6/10 Okay

Owusu

Disliked: Property conditions & facilities
Good
Good
Stayed 1 night in Jul 2020

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2020

6/10 Okay

Luca

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Albergo comodo per raggiungere l'aeroporto, quartiere periferico senza negozi o ristoratnti. L'albergo dispone di parcheggio auto a pagamento
Stayed 6 nights in Aug 2024