Park Hotel am Berliner Tor

4.0 star property

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Photo gallery for Park Hotel am Berliner Tor

Blackout curtains, soundproofing, WiFi, bed sheets
Lobby
Reception hall
Terrace/patio
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Pet-friendly
  • Breakfast available
  • Laundry

Explore the area

Map
Borgfelder Str. 1-9, Hamburg, HH, 20537
  • Moenckebergstrasse
    ‪19 min walk‬
  • Hamburger Kunsthalle
    ‪2 min drive‬
  • Jungfernstieg
    ‪3 min drive‬
  • Hamburg (HAM)
    ‪32 min drive‬

Room options

Studio

  • 28.0 sq m
  • Sleeps 2
  • 2 Single Beds

Economy Room

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Park Hotel am Berliner Tor

Hamburg hotel in Hamburg-Mitte with 24-hour front desk and bar/lounge
This hotel features a bar/lounge, self parking and a business centre. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Park Hotel am Berliner Tor offers 93 accommodations with blackout curtains. Bathrooms include a shower and hairdryers. Housekeeping is provided on a daily basis.
Our customers tell us that they enjoy the helpful staff at Park Hotel am Berliner Tor. During your stay, you'll be within walking distance of Hamburg City Hall. You'll find features such as a bar, a business centre and breakfast (surcharge).
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 4-minute drive from Hamburg City Hall and a few minutes from Miniatur Wunderland
  • Dogs welcome for a fee (restrictions apply)
There's an onsite business centre. You can enjoy a drink at the bar/lounge. A terrace, a vending machine, and multilingual staff are also featured at Park Hotel am Berliner Tor. Parking is available for a fee.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Languages

English, German, Hungarian, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Parking on site (EUR 13 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 per person
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Eco-friendly toiletries
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Self-parking fee: EUR 13 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Park Am Berliner Tor Hamburg
Wyndham Garden Hotel Hamburg City Centre
Wyndham Garden Hamburg City Centre Hotel
Park Hotel am Berliner Tor Hotel
Park Hotel am Berliner Tor Hamburg
Park Hotel am Berliner Tor Hotel Hamburg

Park Hotel am Berliner Tor Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 177 out of 1000 reviews
Rating 8 - Good. 459 out of 1000 reviews
Rating 6 - Okay. 258 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Elouan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Good price. Noisy outdoors. Clean and tidy.
Stayed 2 nights in Sep 2024

8/10 Good

Wahid

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is 4 out 5
Stayed 2 nights in Aug 2024

10/10 Excellent

Firuza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Samiullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to city and quiet places,
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Vinh-Thuy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel conveniently located near the UBahn. I wanted a stay that wasn’t far from the airport trains.
Stayed 3 nights in Apr 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Park Hotel is located very close to the Berliner Tor u-bhan station with train service from the airport via the S1 train. The property is clean and well maintained. The room was a bit cozy but nice. For me the downside was the pillows which seemed to be hermetically sealed and it was like sleeping on an airbag. The breakfast had a nice variety of hot and cold breakfast items. The city center and attractions are easy to get to due to the train station being near by.
Stayed 1 night in Sep 2023

8/10 Good

Elissa, Chappaqua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel location with comfortable clean rooms. Easy walk to the U-Bahn.
Stayed 2 nights in Sep 2022

4/10 Poor

Marcela Donato

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old, dirty, not even a fresh coat of paint. Staff are not friendly. Bathroom ridiculously small.
Stayed 2 nights in Sep 2022

4/10 Poor

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
paying 4 star prices for a 3 star hotel
unfortunately not a very comfortable stay its not a holel if you have disabilities or if your a large person as i hat to upgrade and pay extra just for a larger bathroom and there is no air conditioning and for a 4 star hotel paying over 350 its very expensive but on the plusside the bar personnel we re very helpful and friendly
Stayed 2 nights in Aug 2022

10/10 Excellent

Jan Hinrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, nice experience
Great hotel for a city stay, close to the center
Stayed 1 night in Jun 2022

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Property conditions & facilities
The bathroom was very disappointing. The shower curtain leaked all over the floor, the shower head would not point in a proper direction I had to hold it the whole time. There was no hand soap in the bathroom. I was told there was no cleaning service but some reason around 11/12 someone attempted to open my door. Honestly the only good part was the breakfast.
Stayed 2 nights in Mar 2022

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small Rooms
Stayed 1 night in Nov 2021

8/10 Good

Goriola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good strategic location could have been better with an air conditioning.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Good location and ok price. room is a bit small and little worn out. But ok value for the money
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good location, by U and S bahn, just a few stops to the centre. Nice breakfast, room ok Small bathroom, awkward shower doors, bland shampoo/shower gel, unable to adjust water temperature in shower No safe deposit box in the room
Stayed 3 nights in Dec 2019

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Stephanie

Travelled with family
Disliked: Property conditions & facilities, room comfort
Not a 4 star hotel
I would not rate this as a 4 star hotel. For location, I would give them 9/10 as it’s very near public transport, however the rooms are very small, there’s no ventilation and heating in the rooms. Decorations are out dates too.
Stayed 2 nights in Oct 2019

8/10 Good

Hasim

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good, beware of internet
In general it was perfect. Internet didn't work. It was slow or simply offline
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient staff and friendly. Breakfast buffet excellent.
Stayed 10 nights in Aug 2019

10/10 Excellent

Elaine

Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Aug 2019