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REVERB by HardRock Hamburg

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Exterior
Lobby
Hypo-allergenic bedding, in-room safe, individually decorated, free WiFi
Bar (on property)
Hypo-allergenic bedding, in-room safe, individually decorated, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Breakfast available
  • Free WiFi

Explore the area

Map
Feldstraße 66, Hamburg, 20359
  • Hamburger Dom
    ‪5 min walk‬
  • Millerntor Stadium
    ‪6 min walk‬
  • Reeperbahn
    ‪11 min walk‬
  • Hamburg (HAM)
    ‪32 min drive‬

Room options

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Replay)

  • Sleeps 2
  • 1 King Bed

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About this property

REVERB by HardRock Hamburg

Pet-friendly Hamburg hotel connected to the convention centre, a quick walk to Millerntor Stadium
This hotel features 2 restaurants, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-in and tour/ticket assistance. Housekeeping is available once per stay.
REVERB by HardRock Hamburg offers 134 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated accommodation has separate sitting areas. Televisions come with cable channels and smart speakers.

Bathrooms include a shower with a rainfall showerhead, and hairdryers. This Hamburg hotel provides complimentary wireless Internet access. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at REVERB by HardRock Hamburg, you're connected to the convention centre and just a quick walk from Heiligengeistfeld. Features include free WiFi in public areas, plus 2 restaurants and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a lift and a vending machine
  • Within a 15-minute walk of Millerntor Stadium and Reeperbahn
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and express check-in are also featured at REVERB by HardRock Hamburg. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this Hamburg hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
REVERB by HardRock Hamburg has 2 restaurants on site.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 34 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Shopping centre

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • Smart speaker

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating
  • Individual decor
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 34 for adults and from EUR 15 for children
  • Pet fee: EUR 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.
Property Registration Number DE340368512, Heimhuder Strasse 36, RIMC Bunker Hamburg Hotelbetriebsgesellschaft mbH & Co. KG , +49 040 808 141 102, RIMC Bunker Hamburg, 12-1234567-01

Property is also known as

REVERB by HardRock Hamburg Hotel
REVERB by HardRock Hamburg Hamburg
REVERB by HardRock Hamburg Hotel Hamburg

REVERB by HardRock Hamburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 80 out of 140 reviews
Rating 8 - Good. 35 out of 140 reviews
Rating 6 - Okay. 14 out of 140 reviews
Rating 4 - Poor. 5 out of 140 reviews
Rating 2 - Terrible. 6 out of 140 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Martijn

Liked: Property conditions & facilities, room comfort
Breakfast in La Sala is okay but a total rip off.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jenice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, interesting building.
Fantastic hotel, right next to St. Pauli football stadium. Really interesting building full of history, great coffee shop on site and restaurant looked good but we didn’t use. Rock shop on site but closed on Sundays so didn’t visit. Great rooms with comfortable bed and fantastic shower (with nice toiletries including separate shampoo and conditioner). Good space in room even basic room. Quiet room, couldn’t hear the football fans at the stadium when in the hotel/room. Walkable to the Reeperbahn and docks area (gentle 20 minutes, approx). Highly recommended hotel!
Stayed 1 night in Sep 2024

2/10 Terrible

Silke

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

ALAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience, what a place
Wow, what a place this is 😂😂 if you’re staying in Hamburg you’ve got to try it out. It’s off the scale
Stayed 3 nights in Aug 2024

10/10 Excellent

ALAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience, what a place
Wow, what a place this is 😂😂 if you’re staying in Hamburg you’ve got to try it out. It’s off the scale
Stayed 3 nights in Aug 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service
This new and unusual hotel is located in a lively part of the city and made our first visit to Hamburg very special. The building is extraordinary. Finding the building is easy, finding the entrance to the hotel is difficult. The entrance is similar to that of an inner city car park, it’s hidden round the back, no signage to speak of and no lighting at night which is unacceptable. The hotel is the new (top) part of the building and enjoys access to the public walkway (which was very crowded when we visited). The hotel has no communal space such as a lobby so is rather impersonal, there is open space on the same level as the check in desk, coffee shop, souvenir shop and the bar but this will be pretty cold in the winter. The rooms are designed to reflect the nature of the urban location and our room was decorated with street art. Our room was very comfortable with great views of the city and windows that open wide. Our room had a lot of design features including mood lighting but it was impractical in other ways, limited space and virtually no storage. We would have liked more information about the hotel and the features in our room (we never figured out how to operate the ‘intuitive’ thermostat or access Alexa). The hotel is new and still going through the ‘snagging’ phase, but that didn’t stop us enjoying ourselves and the extraordinary location. All the staff we came into contact were very friendly and helpful and we would happily return.
Stayed 3 nights in Aug 2024

8/10 Good

Erica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I have a lot to say but I think a pro con list will sum it up Pro 1. Very clean 2. Beautiful view, our room was on the 3rd floor and had a double balcony that was a nice bonus. 3. Convenient to public transport 4. Comfortable rooms 5. Check in was super easy and straight forward 6. The bar was way over priced for the area 7. If you want an authentic Hamburg experience this is the area, it seemed to be away from anything tourist related, and a lot of shops/ bars didn’t speak much English which was cool Cons 1. Terrible signage, kind of difficult to find the entrance of the actual hotel. Can’t miss the building. Coming off the u-Bahn it’s obvious where the building is but the entrance is tucked away and there’s not signs on the side you walk up to from the u-Bahn. 2. Most everything is closed by 10pm, and despite advertising there was no grab and go (not counting the 3 weird craft sodas for €4) 3. No real amenities at all, if they existed they were not advertised by staff at check in. 4. The building is a public building, and while obviously they have taken steps for security it was very surprising to look out your window and see people walking past it, to the point you can’t open your window or open the curtains at all during the day if you are in the rooms on the 100 floor according to friends who were also staying at this hotel at the same time as us. 5. As of July 2024, the hotel still wasn’t complete and it was obvious but hopefully they will work out some kinks
Stayed 2 nights in Jul 2024

6/10 Okay

Matt

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel is fine, area is terrible. You have to walk through a homeless shelter to get to the entrance!
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem of hotels
The hotel was clean, very modern and of course at a great location. Only downside is the instructions to get to the hotel. We were a bit confused getting around since the locations is a tourist attraction. We were lucky we booked this hotel at this time because I truly think it’s going to be a huge hit in this town. At night, it’s a little dark to get to the hotel from the street.
Stayed 2 nights in Jul 2024

6/10 Okay

Joanna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Area around the hotel is a little sketchy. They don’t have daily room servicing nor a phone to call downstairs. We went down to ask for more towels and were told they’d be brought up and they never arrived.
Stayed 2 nights in Jul 2024

2/10 Terrible

Amy

Travelled with family
Property is still under construction to fully open. Rooms are still not finished and they are allowing guests to stay in the hotel under these circumstances which is completely unacceptable. There was no warning . Drills and hammers at 8 am. Missing irons and room amenities. Will be a nice hotel when it fully finished. Very disappointing
Stayed 4 nights in Jul 2024

8/10 Good

Mackenzie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very unique building, fun to have access to the outdoor stair cases from our level.
Stayed 3 nights in Jul 2024

10/10 Excellent

patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swiftie trip
Amazing views and the rooms were so big and clean. The staff was absolutely amazing!!
Stayed 2 nights in Jul 2024

6/10 Okay

onno

Business traveller
Liked: Cleanliness, property conditions & facilities
Long waiting time check in, expensive restaurant, not being able to pay by room number,
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Kein Kleiderschrank
Stayed 1 night in Nov 2024

10/10 Excellent

Anne Marie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Beautiful room and the look of Hamburg
Stayed 1 night in Dec 2024

10/10 Excellent

Morten

Stayed 1 night in Nov 2024

6/10 Okay

Gerrit

Business traveller
Liked: Cleanliness, staff & service
Zimmer war sehr hellhörig und neben dem Service-Lift. Laut zuschlagende Türen und unterschwellig Musik-Berieselung aus dem Lift.
Stayed 3 nights in Nov 2024

10/10 Excellent

Hartmut

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel mit dem besonderen Flair.
Stayed 1 night in Nov 2024

10/10 Excellent

Søren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Torsten, Berlin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Kaum Parkmöglichkeiten, Heizung liess sich nicht steuern, Zimmer war deshalb ziemlich kalt. Viele Absperrungen im Aussenbereich, man konnte zwar aus dem Hotel hinausgehen, kam aber nicht wieder einfach hinein und musste dann außen nach unten laufen und Absperrungen zur Seite schieben um wieder in den Hotelbereich zu kommen. Einchecken dauerte 15 Minuten wg. IT Problemen. Die Beschilderung im Hotel ist bescheiden und die Preise für Frühstück sind unangemessen (34€)
Stayed 2 nights in Nov 2024

10/10 Excellent

Marianne, Schwerin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne, moderne Zimmer und nettes Personal. Frühstück ist allerdings viel zu teuer.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andreas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super zentrale Lage!
Stayed 2 nights in Nov 2024

10/10 Excellent

Madeleine, Seevetal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toplocation auf dem Hochbunker im Herzen von St.Pauli!
Stayed 2 nights in Sep 2024