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Four Points by Sheraton Hamilton - Stoney Creek

3.0 star property

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Photo gallery for Four Points by Sheraton Hamilton - Stoney Creek

Reception
Lobby
Indoor pool
Meeting facility
Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • Breakfast available
  • 24/7 front desk
  • Bar
  • Gym

Explore the area

Map
49 Goderich Road, Hamilton, ON, L8E 4W8
  • Confederation Park
    ‪15 min walk‬
  • Eastgate Square Mall
    ‪3 min drive‬
  • Wild Waterworks
    ‪6 min drive‬
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 Queen Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Four Points by Sheraton Hamilton - Stoney Creek

Hotel with free parking, near Lake Ontario
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and dry cleaning are on-site. Housekeeping is available on request.
Four Points by Sheraton Hamilton - Stoney Creek offers 138 accommodations with complimentary bottles of water and coffee/tea makers. LCD televisions come with cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Hamilton - Stoney Creek. During your stay, you'll be within walking distance of Lake Ontario. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 15 minutes on foot from Confederation Park and a 3-minute drive from Adventure Village
Four Points by Sheraton Hamilton - Stoney Creek offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. The business-friendly Four Points by Sheraton Hamilton - Stoney Creek also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Hamilton hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10 AM.
Four Points by Sheraton Hamilton - Stoney Creek has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10 AM for a fee: CAD 12 to 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 13 May to 30 November:
  • Bar/Lounge
  • Business centre
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 12.00 to 20.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Hamilton
Quality Hotel Hamilton
Quality Hotel Hamilton Stoney Creek
Quality Hotel Stoney Creek
Quality Hamilton Stoney Creek
Quality Stoney Creek
Four Points Sheraton Hamilton Stoney Creek Hotel
Four Points Sheraton Stoney Creek Hotel
Four Points Sheraton Hamilton Stoney Creek
Four Points Sheraton Stoney Creek
Four Points by Sheraton Hamilton - Stoney Creek Hotel
Four Points by Sheraton Hamilton - Stoney Creek Hamilton
Four Points by Sheraton Hamilton - Stoney Creek Hotel Hamilton

Four Points by Sheraton Hamilton - Stoney Creek Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 502 out of 938 reviews
Rating 8 - Good. 300 out of 938 reviews
Rating 6 - Okay. 68 out of 938 reviews
Rating 4 - Poor. 32 out of 938 reviews
Rating 2 - Terrible. 36 out of 938 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Stayed 1 night in Nov 2024

6/10 Okay

Alexander, Perdue

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Disappointed. I was advised after I checked in that the pool was closed for a maintenance issue. The front desk just smiled. Also, there is a large crator in the driveway at the enterance. The size of the large 6-8 inch deep, 4 foot X 4 foot crator which could cause some serious damage to a clients vehicle. The condition of the outside property as well as the indoor pool is not something I would expect from this company.
Stayed 1 night in Nov 2024

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Nov 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet (despite close proximity to highway and train tracks)clean modern hotel Didnt try restaurant.
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Stayed 1 night in Oct 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Close to race
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

ELIZABETH

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was included and had sufficient handicapped Parking
Stayed 1 night in Nov 2024

6/10 Okay

Charles, Saint-Laurent

Travelled with partner
Liked: Cleanliness, staff & service
Tv was broken. Front desk offered 2000pts BonVoy as compensation, which i never got. Keurig coffee maker in room but no pods. Saturday night was very noisy with party in hallway, i had to get out in my underwear and tell them to shut up. Poor noise insulation, i could hear neighboor alarm beeping for half hour and the other one coughing and taking a dump.
Stayed 3 nights in Nov 2024

8/10 Good

Richard Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

ron

Liked: Cleanliness
Clean room nice view of lake
Stayed 1 night in Oct 2024

2/10 Terrible

Laurie

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Roberto

Stayed 1 night in Oct 2024

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities
I would highly recommend a stay at this hotel. You won't be disappointed.
Stayed 2 nights in Oct 2024

2/10 Terrible

Simrat

Disliked: Staff & service
i booked king room but when reached at my check in time, i was told there was no king room clean or available so they changed our room to queen, i had no other had to take that
Stayed 1 night in Oct 2024

6/10 Okay

Elizabeth

Travelled with family
Liked: Property conditions & facilities
it was inconvenient because had to cancel the reservation due to the power outages.Then 15 minutes later the power was on after I had to make another reservation at a hotel.
Stayed 1 night in Oct 2024

6/10 Okay

Carolyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We came very late and check in was slow due to inexperienced staff. We were denied late check out. The shower flooded the bathroom floor and it had yellow mould. The room had loud mechanical noises and water dripping noises and this weird noise coming from shower wall. And we could hear people in other rooms from in our room. We could hear everyone from the hallway clearly as there is a big gap under the door. The bed was super creeky. I expected more from a newer hotel. We come to Kingston often to watch university sports. I wish I could attach a video for all the noise. We aren’t picky people we just wanted a good sleep going into our day off in this pretty town.
Stayed 1 night in Oct 2024

10/10 Excellent

Brenda

Stayed 1 night in Jul 2024

8/10 Good

Betsy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Bev

Liked: Cleanliness, staff & service
Good location good staff
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Stayed 1 night in Oct 2024

10/10 Excellent

Gabrielle

Stayed 1 night in Oct 2024

10/10 Excellent

sahar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service 👍
Stayed 3 nights in Oct 2024

6/10 Okay

Doug

Liked: Staff & service
Stayed 1 night in Oct 2024