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The Casablanca Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Casablanca Hotel

Staircase
Point of interest
Point of interest
Exterior
Indoor pool

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
4 Windward Dr, Grimsby, ON, L3M 4E8
  • Gateway Niagara Information Centre
    17 min walk
  • Forty Creek Distillery
    3 min drive
  • Peach King Centre
    3 min drive
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    58 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, Select Comfort beds, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | Premium bedding, Select Comfort beds, desk, blackout curtains

Deluxe Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, Select Comfort beds, desk, blackout curtains

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds | Premium bedding, Select Comfort beds, desk, blackout curtains

Classic Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Quality Inn & Suites

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.1 out of 5, Very good, (1000)
The price is CHF 82
for 1 night
includes taxes & fees
2 Jan - 3 Jan
Quality Inn & Suites

About this property

The Casablanca Hotel

Lakefront hotel with 24-hour fitness centre and 24-hour front desk
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, conference space and concierge services. Housekeeping is available on request.
The Casablanca Hotel offers 78 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Select Comfort beds feature premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)).

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Casablanca Hotel. During your stay, you're just a quick walk from Lake Ontario. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by foot from Lake Ontario and a 3-minute drive from Peach King Centre
The Casablanca Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 8719 square feet (810 square metres) and includes conference space. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly The Casablanca Hotel. Self parking is free.

This Victorian Grimsby hotel is smoke free.

Bogeys – This restaurant only serves dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bogeys

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 8,719 square feet of conference space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Casablanca Inn
Casablanca Winery
Casablanca Winery Grimsby
Casablanca Winery Inn
Casablanca Winery Inn Grimsby
Casablanca Winery Hotel Grimsby
Casablanca Winery Inn Grimsby, Ontario
The Casablanca Hotel Hotel
The Casablanca Hotel Grimsby
The Casablanca Hotel Hotel Grimsby

The Casablanca Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 326 out of 857 reviews" "
Rating 8 - Good. 258 out of 857 reviews" "
Rating 6 - Okay. 155 out of 857 reviews" "
Rating 4 - Poor. 78 out of 857 reviews" "
Rating 2 - Terrible. 40 out of 857 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Wladyslaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Staff very efficient and knowledgeable.
Stayed 1 night in Sep 2024

6/10 Okay

David

Stayed 2 nights in Aug 2024

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing more to add. We needed a room for the night and we got it. I wished that we could have had a early check-in.
Stayed 1 night in Sep 2024

10/10 Excellent

Doris

Liked: Cleanliness, staff & service
It’s a nice building. It’s a nice view, but it’s very outdated. Restaurants aren’t open in the morning for breakfast or lunch closed on Mondays. That’s an important part of it because the only place to really go eat around there in the morning is Tim Hortons where you gotta drive 10 minute drive away to find something so I think that would be an important factor to have better Restaurant availability maybe look at signing up with franchise who is in business to promote a standard like IHOP restaurant or stack sunrise breakfast like all those standard places chorus whatever I think that would benefit you
Stayed 1 night in Sep 2024

4/10 Poor

Juline

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First off we were in the area for a wedding so in total we had booked more that 10 rooms total. When we got there, we had a lot of bags, the doors weren’t really accessible. The accessibility button worked when it wanted to. The lobby is just dark and muggy. The carpets look dirty, the counters felt sticky and the smell was just not great. The first room we got was on the 6th floor. The small was unbearable, it seems like a sewer issue. We got to our room and there was just so many things. The toilets don’t have a seat cover, the seat itself was ripped up and stripping. The floors were dirty, I could t take my shoes off the furniture mismatched and just overall lacked character. We paid $200 a night and it was not worth it. This is more a motel vibe. The key cards kept not working. My friends room lock “battery died” so they also had to switch rooms. It was a lot having to pack up and leave to another room. The second room was on the 3rd floor. It was better but the toilet was black on the inside. The tub had some brown marks in it. Just a bunch of other stuff. You don’t get room cleaning unless you have been there 2 or more days I believe. I don’t mind that but others might. The experience overall was just not it. This was the worst hotel I’ve ever stayed at and I’ve been to a few. The staff were nice. The person that checked us in, he was so sweet and understanding. We were having trouble with our credit cards and he was patient and helpful. That was about all that was ok.
Stayed 2 nights in Sep 2024

8/10 Good

gishela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good 7/10
The hotel was good, a little old but in a great area, a walk away from the waterfront , enjoyed my morning coffee there .We needed to warm up our food at night and the front desk advised us to go to the restaurant and they took it to the back in the kitchen to warm up but we went to our room and everything was cold. Embarrassed to go and ask again so we didn’t eat that night..
Stayed 1 night in Sep 2024

8/10 Good

mark

Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Reasonably priced and convenient location
Stayed 1 night in Sep 2024

6/10 Okay

Sarah

Room was freezing cold and front desk said that it’s like a hospital- can’t change the temperature. My 85 year old grandmother was extremely uncomfortable.
Stayed 1 night in Sep 2024

6/10 Okay

TRISHA

Liked: Cleanliness, staff & service
The staff were very friendly at both check in and check out. The hotel lobby & room were clean but the rooms are very dated. As some others have said, the room was humid when we arrive and the whole hotel smelled very strongly of bleach. I thought it was just because of the pool when we walked in but our room also had a strong smell. I'm very sensitive to bleach so maybe it was just me but because of this alone, I can't stay here again. Had it not been for that, I would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service
No continental breakfast, no open restaurant onsite
Stayed 1 night in Sep 2024

10/10 Excellent

ed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awrsome
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was nice to stay here again, but…
The Casablanca is a nice hotel. We had to travel during the long weekend so there was a wedding going on and the place was sold out. The staff were polite and helpful. But, it needs updating. The chairs in our room were almost unstable. The pillows are tiny considering the size of the bed. No toiletries were offered except a simple bar of soap. Nothing else was even offered. The bathroom fixtures need updating. It’s the little things that make a stay exceptional, and that wasn’t evident here.
Stayed 1 night in Aug 2024

8/10 Good

Mike

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for a one night stay; clean room, everything we would expect.
Stayed 1 night in Aug 2024

10/10 Excellent

Sleman

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Aug 2024

10/10 Excellent

Sleman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 2 nights in Aug 2024

6/10 Okay

Desiree

Travelled with family
Liked: Cleanliness
The hotel pool is on first floor and as soon as you go in it smells like chlorine. My room was not serviced until I left they only had one key to the room.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff and service is fantastic. The hotel is neat with a nostalgic type of feel, but we had several issues while there. The sink in bathroom did not drain. The hot water was more lukewarm. We had two rooms and one room the keys never worked. They gave us probably 8+ different set of key cards and none ever worked. They tried to replace the batteries, but still did not work. We had to wait for staff to be able to walk us up to let us in our room.
Stayed 1 night in Aug 2024

10/10 Excellent

Judith

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Casablanca had very spacious rooms. They were clean and comfortable. The area the hotel is situated at is quiet and there are new properties surrounding the hotel. The only suggestion would be for usb charging units to be put in the rooms.
Stayed 1 night in Aug 2024

6/10 Okay

Francesca

Stayed 1 night in Aug 2024

10/10 Excellent

Thuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

David

Travelled with group
Liked: Cleanliness, staff & service
Average hotel.
Stayed 1 night in Aug 2024