See all properties

Waterfront Hotel Downtown Burlington

3.0 star property

Choose dates to view prices

Photo gallery for Waterfront Hotel Downtown Burlington

Lake view
Fireplace
Lunch and dinner served
Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cots/infant beds, rollaway beds
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Bar
  • Pet-friendly
  • Air conditioning

Explore the area

Map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Burlington Art Centre
    ‪7 min walk‬
  • FirstOntario Centre
    ‪14 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View) | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Superior Room, 1 King Bed (Park View)

  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Superior Room, 2 Queen Beds (Park View)

  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar) | In-room safe, bed sheets

Hampton Inn & Suites by Hilton Burlington Toronto

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, (696)
The price is CHF 109
for 1 room
includes taxes & fees
25 Mar - 26 Mar
Hampton Inn & Suites by Hilton Burlington Toronto

About this property

Waterfront Hotel Downtown Burlington

Eco-certified hotel with 24-hour fitness centre and 24-hour business centre
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Housekeeping is available on request.
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The shopping around Waterfront Hotel Downtown Burlington gets high marks from our customers. During your stay, you're just a quick walk from Lake Ontario. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Spencer Smith Lakefront Park and 3 minutes on foot from Lake Ontario
  • Pets welcome for a fee
Waterfront Hotel Downtown Burlington offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square metres) and includes conference space. The eco-certified Waterfront Hotel Downtown Burlington also features multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

The Port House Social Bar – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Croatian, English, Hindi, Portuguese, Romanian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1143 out of 2153 reviews
Rating 8 - Good. 539 out of 2153 reviews
Rating 6 - Okay. 260 out of 2153 reviews
Rating 4 - Poor. 109 out of 2153 reviews
Rating 2 - Terrible. 102 out of 2153 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its nice and clean, staff are friendly. Its convenient to all amenities. I find your sweet shop outrageous in prices. A very tiny nag of chips, like halloween size for 3.00$
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

4/10 Poor

Barbara

When I arrived there was nobody staffing the front desk. I needed to wait for quite a while before anyone appeared. The restaurant closed early due to a lack of customers. The staff was willing to provide a salad and gave me 30 minutes from the time of ordering to leave. She did, however, allow me to take my wine glass to my room which was greatly appreciated at $20 per glass. The room had its curtains drawn because there were extraordinarily bright lights shining into the room all night. The windows could not open. I had hoped for a wonderful hotel experience and was disappointed to have a mediocre one instead.
Stayed 1 night in Dec 2024

6/10 Okay

Kelly

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
The tv needs to be upgraded.
Stayed 2 nights in Dec 2024

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great variety of shops.
Stayed 1 night in Dec 2024

6/10 Okay

kristen

Travelled with family
No parking…I had to pay 15$ for parking and I had to circle for 20 mins to find a spot.
Stayed 1 night in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Thank you for allowing us to bring our dogs too. We would definitely recommend this hotel to others and plan to come back again soon.
Stayed 1 night in Dec 2024

10/10 Excellent

Lora, Chatham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, convienant, nice area for walking
Stayed 2 nights in Nov 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the view of the lake & so convenient for getting around.
Stayed 1 night in Nov 2024

10/10 Excellent

Mim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure to stay
Always appreciate staying here by the water. The staff are always friendly, the rooms comfortable and it feels safe. REALLY appreciate the gluten free bread and some other options at breakfast!
Stayed 1 night in Nov 2024

10/10 Excellent

Raymond, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and immaculately clean waterfront hotel in the heart of downtown Burlington.
Stayed 4 nights in Oct 2024

10/10 Excellent

dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Jason

Seems it’s on its way out as the TV was antenna only. I was there in the off season but bathroom fans and such were old and in need of update or repair.
Stayed 1 night in Dec 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and friendly staff.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Dec 2024
Room was clean. Cons were the pool was very cold and room pillows and pool towels were hobbit sized (child sized!)
Stayed 1 night in Nov 2024

6/10 Okay

Kathy

Business traveller
Liked: Cleanliness, staff & service, amenities
Great views and friendly staff. Not so great: Inconsistent messaging re: check out time and lumpy beds and tv without a tv guide.
Stayed 1 night in Nov 2024

2/10 Terrible

Jean Luc

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hotel is dated, there are no darkening blinds for the windows. I was kept up till 2am due to the loud music from the bar attached to the hotel. Had to park offsite and pay double parking costs due to the hotel parking area being overtaken by the public. My worst hotel experience ever, at least there were no bed bug.
Stayed 1 night in Nov 2024

10/10 Excellent

Mikyla

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Andre

Business traveller
Liked: Cleanliness, staff & service, amenities
Great place to stay downtown Burlington. Close to everything.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought this hotel was lovely. It is older, but has been tastefully renovated throughout the years. The staff is professional and polite and the manager went out of her way to make us feel welcome. The included breakfast was a bonus! The location is great but the only downside is that parking was a challenge to find at times. Overall a great stay!
Stayed 2 nights in Sep 2024