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Hana-Maui Resort, a Destination by Hyatt Residence

4.0 star property

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Photo gallery for Hana-Maui Resort, a Destination by Hyatt Residence

2 outdoor pools
Exterior
Bungalow, 1 King Bed, Jetted Tub, Oceanfront | Premium bedding, in-room safe, desk, laptop workspace
View from room
Beach nearby, free beach shuttle

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pool
  • Spa
  • Room service
  • Breakfast available
  • Bar

Explore the area

Map
5031 Hana Hwy, Hana, HI, 96713
  • Hana Coast Gallery
    ‪1 min walk‬
  • Hana Bay Beach Park
    ‪6 min walk‬
  • Hana Cultural Center
    ‪6 min walk‬
  • Hana, HI (HNM)
    ‪9 min drive‬

Room options

View all photos for Premier Suite, 1 King Bed, Oceanfront

Premier Suite, 1 King Bed, Oceanfront | Premium bedding, in-room safe, desk, laptop workspace

Premier Suite, 1 King Bed, Oceanfront

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 Bedroom (WAIKALOA)

  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

Room, 2 Bedrooms (WAIKALOA)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Garden View

Suite, 1 King Bed, Garden View | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, 1 King Bed, Ocean View

Bungalow, 1 King Bed, Ocean View | Premium bedding, in-room safe, desk, laptop workspace

Bungalow, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Garden View

Room, 2 Queen Beds, Garden View | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Bungalow, 1 King Bed, Jetted Tub, Oceanfront

Bungalow, 1 King Bed, Jetted Tub, Oceanfront | Premium bedding, in-room safe, desk, laptop workspace

Bungalow, 1 King Bed, Jetted Tub, Oceanfront

  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, 2 Queen Beds, Ocean View

Living area

Bungalow, 2 Queen Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Bungalow, 1 King Bed, Oceanfront (Deluxe Suite)

Deluxe Bungalow, 1 King Bed, Oceanfront (Deluxe Suite) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Bungalow, 1 King Bed, Oceanfront (Deluxe Suite)

  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, 1 King Bed, Oceanfront

Living area

Bungalow, 1 King Bed, Oceanfront

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Partial Ocean View

Studio, 1 King Bed, Partial Ocean View | Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Partial Ocean View

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Bungalow, 1 King Bed, Oceanfront

Deluxe Bungalow, 1 King Bed, Oceanfront | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Bungalow, 1 King Bed, Oceanfront

  • Sleeps 3
  • 1 King Bed

View all photos for Bungalow, 2 Queen Beds, Oceanfront

Bungalow, 2 Queen Beds, Oceanfront | Premium bedding, in-room safe, desk, laptop workspace

Bungalow, 2 Queen Beds, Oceanfront

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Partial Ocean View

Room, 2 Queen Beds, Partial Ocean View | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Partial Ocean View

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hana-Maui Resort, a Destination by Hyatt Residence

Family-friendly resort with 2 outdoor pools and full-service spa
2 outdoor pools, a full-service spa and a restaurant are available at this resort. Free WiFi in public areas, a free beach shuttle and a free manager's reception are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Hana-Maui Resort, a Destination by Hyatt Residence offers 71 accommodations with a safe and complimentary bottles of water. Rooms open to furnished lanais. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

2 outdoor swimming pools are on site along with a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa at Travaasa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Hana-Maui Resort, a Destination by Hyatt Residence. During your stay, you're just a quick walk from Hana Coast Gallery. Free WiFi in public areas, a free manager's reception and a free beach shuttle are available.
  • Free WiFi
  • Enjoy ocean views while dining at Hana Ranch Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with Swedish massages, body wraps or facials at The Spa at Travaasa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes tennis courts, a gym and a steam room
  • Steps from Hana Coast Gallery and 6 minutes on foot from Hana Bay Beach Park
  • Free beach shuttle service
Hana-Maui Resort, a Destination by Hyatt Residence offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered on selected days. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this resort measures 1590 square feet (148 square metres) and includes conference space. Spa services, a library, and a terrace are also featured at the family-friendly Hana-Maui Resort, a Destination by Hyatt Residence.

The resort hosts a free manager's reception on selected days.
Hana Ranch Restaurant – Overlooking the ocean, this restaurant serves brunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: USD 12 to 25 for adults and USD 12 to 25 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Hana Ranch Restaurant

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Mini golf
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,590 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Wet bar

More

  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 14 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 52.83 per accommodation, per night
The resort fee includes:
  • Airport shuttle
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • Self-parking
  • Shuttle service
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 25 for adults and USD 12 to 25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE 093-945-2416-01
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hana Travaasa
Travaasa
Travaasa Hana
Travaasa Hotel
Travaasa Hotel Hana
Hotel Hana Maui And Honua
Travaasa Hotel Hana Maui
Travaasa Maui
Travaasa Hana Maui Hotel
Travaasa Maui Hotel
Travaasa Hana Maui
Travaasa Hana Maui Resort
Travaasa Maui Resort
Travaasa Hana
Hana Maui Resort
Travaasa Hana Maui
Hana Maui Resort a Destination Resort
Hana Maui Resort a Destination by Hyatt Residence
Hana-Maui Resort, a Destination by Hyatt Residence Hana
Hana-Maui Resort, a Destination by Hyatt Residence Resort
Hana-Maui Resort, a Destination by Hyatt Residence Resort Hana

Hana-Maui Resort, a Destination by Hyatt Residence Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 636 out of 937 reviews
Rating 8 - Good. 181 out of 937 reviews
Rating 6 - Okay. 73 out of 937 reviews
Rating 4 - Poor. 34 out of 937 reviews
Rating 2 - Terrible. 13 out of 937 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 recommend!! Selma at the front desk welcomes you with open arms like your part of her family! The views from the bungalows are something I will never forget. Very special place ❤️
Stayed 2 nights in Nov 2024

4/10 Poor

Tawfiq

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Construction
There is a construction going on at the hotel lots of noise. I was not aware of it.
Stayed 1 night in Oct 2024

8/10 Good

Jarrett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so welcoming and helpful they are the real reason why this resort is so wonderful
Stayed 1 night in Oct 2024

10/10 Excellent

caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing break from everyday life in absolute comfort. We got upgrade to an ocean from room for free. Loved to have the gym and free yoga.:) the main pool was drained & refilled the 2 days we were there, so that was a bummer, but still had the other pool to use. Would love to stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

craig

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property, spread out and the view was beautiful. Staff was very nice. Food was great.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a bummer! Hana hotel filled their best feature- a beautiful spa above the rolling hills/ocean and filled it with concrete, boo Hyatt. Then, when I was told to book the spa and pay $45 for the spa experience except oops, our spa is broken. Really ruined our trip there and why I am writing this review. Honestly, if hotels are hotels what are you paying for? I will always love Hana tho m. Hope Hyatt improves
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel’s infinity pool is beautiful
Stayed 1 night in Sep 2024

10/10 Excellent

Ron, Chilliwack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Stayed 1 night in Aug 2024

8/10 Good

Lenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Paula

Travelled with family
Magnificent oceanfront one night stay in bungalow.
The oceanfront bungalow was fabulous! We really enjoyed the views from the lanai. The manicured grounds were amazing with plumaria trees and mountain views too. We had breakfast in the restaurant and thought the food was great and the waterview was very nice. I will be coming back.
Stayed 1 night in Aug 2024

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Mauricio

Travelled with family
Absolutely loved our stay.
Gorgeous property. The staff was equally amazing especially Selma & Kepa. Everything about our stay was amazing. We only stayed 1 night which was too short. Longer next time it is expensive but worth the splurge.
Stayed 1 night in Aug 2024

10/10 Excellent

Ken wj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 4 stars was because the rooms needs little bit of upgrade. Everything else was excellent. Highly recommended if you are making your drive to Hana .
Stayed 1 night in Aug 2024

6/10 Okay

Marie, OVIEDO

Travelled with family
Liked: Staff & service
Nice property and great location but it’s not worth the price. Lots of ants were in the room. Restaurants were just ok. Better to stay elsewhere and leave early for the drive to Hana so that you can drive back to your hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

DEBRA

Liked: Cleanliness
Exceptional staff and amenities with a gorgeous location. We loved it.
Stayed 3 nights in Jul 2024

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with idyllic setting in Hana Maui. Large rooms which now have Air conditioning!!! and amazing views. Unfortunately they removed the Jacuzzi that was at the end of their beautiful pool. We feel that this was a big mistake and always looked forward to spending time in the Jacuzzi watching the ocean and unwinding from our day in Hana or our drive out from Central Maui. One of the true highlights of our multiple stays there in the past. There are rumors that they are going to be putting it back in which I hope is true. They cannot consider themselves a resort or spa destination without it! Food and setting for breakfast at the hotel restaurant was excellent. Unfortunately, they have also now closed the restaurant for dinner and the only option is to go across the street to Hana Ranch restaurant. Food is good but hopefully the resort can figure out a way of opening the restaurant or bar area for evening snacks or food and drink to elevate it back to the level this property so deserves.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, but property is a bit dated. Also, I had an activity booked and no hotel staff showed up to lead it. When I called the front desk, they said they'd ask their activity lead if anyone was coming and text me back. 30 min later I got a text that so activities that day were cancelled. That's a big reason why the resort was so appealing and they didn't even have the courtesy to tell me when I checked in and told them how excited I was for the activities (hula dancing, lei making, yoga).
Stayed 1 night in May 2024

2/10 Terrible

christopher

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is one atm available. If you have no cash there are limited options for food or basic needs. Everything is super expensive so if you did have cash it runs out quit. Overall the island is beautiful but stuck in the 50s and the locals do not like tourists. For the future I’ll skip it and go to friendlier places.
Stayed 1 night in May 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property at Hana was breathtaking. I was able to relax and unwind and the views at every turn perfect. Had a great stay and will be back!
Stayed 4 nights in May 2024

10/10 Excellent

Kristel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the bungalow but every time you pay with points you become less priority. I paid for ocean view and ment a lot to me and I’m pretty sure it was a partial view of the beach. I had 75% of my view was the next bungalow. When you pay with points, you become less of a important customer.
Stayed 2 nights in May 2024

8/10 Good

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was surprised by the fact there was no air conditioning. Wasn’t a big deal since it wasn’t too cold (visit was in Feb) but it should be clear because this could be an issue in the summer. We still had to sleep with the fans right on us. Loved that there were no televisions, but again wasn’t aware of that either. And after a long hike, it would be nice if there was a hot tub. That was also surprising. The property was beautiful and peaceful. Just missing a little something.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ivana, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

JULIE, Santa Ana

Stayed 2 nights in Feb 2024