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Hotel Victoria

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Victoria

View from property
Aerial view
Terrace/patio
Superior Quadruple Room, Sea View | Premium bedding, pillow-top beds, minibar, in-room safe
Snack bar

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
Av. Pont, Isla De Pascua, Hanga Roa, Easter Island, 2770000
  • Pea Beach
    16 min walk
  • Mercado Artesanal Municipal
    17 min walk
  • Ana Kai Tangata
    19 min walk
  • Hanga Roa (IPC-Mataveri Intl.)
    12 min walk

Room options

View all photos for Superior Double Room, Sea View

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Double Room, Sea View

  • 36 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Quadruple Room, Sea View

Superior Quadruple Room, Sea View | Premium bedding, pillow-top beds, minibar, in-room safe

Superior Quadruple Room, Sea View

  • 36 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 2 Single Beds OR 4 Single Beds

View all photos for Superior Single Room, Sea View

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Single Room, Sea View

  • 36.0 sq m
  • Sea view
  • Sleeps 1
  • 1 King Bed OR 1 Single Bed

View all photos for Standard Quadruple Room, Garden View

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Quadruple Room, Garden View

  • 26 sq m
  • Sleeps 4
  • 4 Single Beds OR 1 Queen Bed and 2 Single Beds

View all photos for Standard Triple Room, Garden View

Standard Triple Room, Garden View | View from room

Standard Triple Room, Garden View

  • 26 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Queen Bed

View all photos for Superior Triple Room, Sea View

Superior Triple Room, Sea View | Premium bedding, pillow-top beds, minibar, in-room safe

Superior Triple Room, Sea View

  • 36 sq m
  • Sea view
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Queen Bed

View all photos for Standard Double Room, Garden View

View from room

Standard Double Room, Garden View

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Standard Single Room, Garden View

View from room

Standard Single Room, Garden View

  • 26 sq m
  • Sleeps 1
  • 1 Single Bed

About this property

Hotel Victoria

Waterfront hotel in Hanga Roa with free parking
A bar/lounge, laundry facilities and tour/ticket assistance are available at this smoke-free hotel. Self parking is free. Additionally, wedding services, a garden and barbecues are on-site.
Hotel Victoria offers 17 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Guests can make use of the in-room fridges and microwaves.

Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, and dressing gowns. 24-inch LED televisions come with digital channels. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Victoria, you'll be within walking distance of Ahu Kote Riku. You'll find features such as free self-parking, plus a bar and a round-trip airport shuttle (surcharge).
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Services include tour or ticket assistance, luggage storage and wedding services
  • Just a 3-minute drive from Ahu Tahai and a few minutes from Ahu Kote Riku
  • Airport shuttle service available for a fee
As a guest of Hotel Victoria, you'll find a terrace, barbecue grills, and tour/ticket assistance. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. Hotel Victoria also features a garden, laundry facilities, and room service (during limited hours). Free self parking is available.

This 3-star Hanga Roa hotel is smoke free.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge

Family friendly

  • Children's dinnerware
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • No lift
  • Tile flooring in room

Room amenities

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch LED TV with digital channels

Food and drink

  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: CLP 20000
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CLP 30000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 6 and over; guests must have received complete vaccination at least 4 days prior to check-in

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Hotel Victoria

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CLP 40.0 per day.
  • Cots (infant beds) are available for CLP 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 8000.00 per room (return)
  • Early check-in fee: CLP 20000 (subject to availability)
  • Late check-out fee: CLP 30000 (subject to availability)
  • Crib (infant bed) fee: CLP 20.0 per day
  • Rollaway bed fee: CLP 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Hotel Victoria offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Victoria Hanga Roa
Victoria Hanga Roa
Hotel Victoria Hotel
Hotel Victoria Hanga Roa
Hotel Victoria Hotel Hanga Roa

Hotel Victoria Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 26 out of 119 reviews" "
Rating 8 - Good. 49 out of 119 reviews" "
Rating 6 - Okay. 30 out of 119 reviews" "
Rating 4 - Poor. 9 out of 119 reviews" "
Rating 2 - Terrible. 5 out of 119 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

5.6/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a family run property and we didn't feel like we were at a hotel. We felt like we were visiting family.
Stayed 2 nights in Dec 2023

6/10 Okay

John

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The hotel needs a good update - walls painted, showers fixed, etc. It was a very basic accommodation. The WiFi was free but so slow as to be non-exististant on some days.
Stayed 5 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bad access to property, a path full of garbage, uneven terrain and with al little work could improve.
Stayed 5 nights in Apr 2019

6/10 Okay

Oriana, Longview, WA, USA

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The view from the grounds is great. You can see the water but there is no on sight service. You are on your own! Continental breakfast is OK but it is not open until 8:30 which is too late since most tours start at 9:00 am.
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Either stay someplace simpler like a hostel to save money or choose someplace nicer and spend a little more. This place is not user friendly or good value.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
close to airport and main street and shops ,restaurants..needs updating..manager was quite helpful..very knowledgeable about history and best sights for visitors based on time on island
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This is a tired hotel. Needs so much work. New bedspreads and shower curtains are easy fix. Staff very concerned about exchanging our towels. Hugo a very pleasant manager full of information. Basic breakfast of fruit, breads mmeat and cheese. Close to town, airport and car rentals. Nice view for enjoying cocktails in the evening, BYOB.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quiet and serene......just what I needed. The staff were amazing. Thank you. I will stay again at the same location during my next visit.
Stayed 6 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice garden with sea view. Very nice staff. Close to the airport. Basic hotel but excellent value.
Stayed 3 nights in Nov 2018

8/10 Good

Jaswinder, Anaheim, CA

Liked: Cleanliness, property conditions & facilities, room comfort
fairly good location a short walk from the main road in town; had room with sea view although this particular room did not allow to walk on patio similar to some others and so something to note; good breakfast with various choices including toast, cake, fruit.
Stayed 4 nights in Oct 2018

6/10 Okay

Jj, Uk

Liked: Room comfort
Disliked: Cleanliness
Transfers good. Location good. Breakfast ok. Clean sheets but bed cover and towels need replacing.
Stayed 3 nights in Oct 2018

10/10 Excellent

Steve, San Jose, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect and had an excellent ocean view from the front yard.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ljiljana, Sunnyvale, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very well positioned
Hotel Victoria is closed to main street, shops, restaurantes and beaches. It was easy to go to all destinations from the hotel.
Stayed 3 nights in Mar 2018

6/10 Okay

Well traveled

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Friendly, non English speaking staff in small hote
We were met at the airport and given leis. Very good It's half a block off the street up a very uneven gravel drive. No walkway. Staff was very friendly but did not speak English, except the driver. The beds were comfortable. The room was clean. There was a working refrigerator. Cold shower for first person. It was warm.for second person. Toilet seat broken. Rust stains on porcelain and grab bar. Screen door did not lock, but was needed for ventilation as no AC .Fortunately not a high crime area.. Safe did not lock/unlock on a consistent basis. It's 20 blocks from the main town sector. Daily breakfast was ham and cheese for sandwich, variety of breads, coffee, juice and melon.
Stayed 3 nights in Feb 2018

6/10 Okay

dd, florida

Okay hotel that needs a little work
Hotel is nice but not very updated. Rooms were very warm at beginning of summer season. Had a palmetto bug issue in the lodge rooms. Room furniture is very outdated. Owner is very nice but staff not very friendly. Breakfast is deli ham, cheese and bread. One type of juice and coffee available daily
Stayed 4 nights in Dec 2017

8/10 Good

Malcolm, Tallahasse, FL

Liked: Cleanliness, staff & service
Hanga Roa November 2017
The hotel manager picks you up from the airport but I did not know. It is only a 10 minute brisk walk on brick laden sidewalks between the hotel and the airport. The hotel up a inclined graveled/dirt driveway that it not obvious so if you plan to walk, make sure you print out a satellite map. There is no hotel sign on the roadway so unless you have been there before, you will not know where the hotel is located. The hotel manager can arrange tours and rentals for you. It is convenient and prices are very reasonable. The hotel is set atop a small hill so you can have a semi-decent view. The first night there was a motorcycle going back and forth on the road below as well as loud music from below but the subsequent two nights, it was quiet. The first night after coming back from the Kari Kari show, took a shower but no hot water, luckily the water was not freezing cold. The following two days, there was ample hot water. Self serve ham sandwich, pound cake, bagels, unpeeled fruit, fruit juice, omelette to order for breakfast. Location of hotel is off of the main drag but still well within walking distance of the main drag, rugby field, post office as well as Tahai. Hotel is very clean and the lobby/dining area is like a living room where guests can interact.
Stayed 3 nights in Nov 2017

8/10 Good

Petr, St. Petersburg, Rus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel to stay in the center of the town.
Good small hotel for a few days stay. Friendly staff and convenient location.
Stayed 3 nights in Nov 2017

10/10 Excellent

Marzena, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
great hotel with a nice and friendly staff, nice and spacious rooms, with a wonderful breakfast
Stayed 2 nights in Aug 2017

4/10 Poor

Paco, Wilton Manors, FL USA

Disliked: Property conditions & facilities, room comfort
Walking distance & avalability
I chose this hotel, 1) because it was available on the days of my choice, 2) because it is in Hanga Roa, within walking distance of everything in town; great location!, 3) price range Rooms are not air-conditioned; no ceiling fan. TV set does not work; very poor to no reception from mainland networks. WIFI only works in the common area (lobby) and is v-e-r-y slow. Small refrigerator in room. Breakfast (included) barely made it to "Continental", but it was better than nothing at all. Rooms in hallway adjacent to common area are not desirable—you will get all the noise from incoming/outgoing guests. Complimentary airport transportation (from/to) was most appreciated. All things considered I had a most fantastic experience in Easter Island. Very nice people, and delicious food! I loved it, and highly recommend it.

10/10 Excellent

Sonya, Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome view, awesome people!
I stayed here for a month and it was really great! The view of the ocean and town is incredible and I loved drinking my morning coffee on the lawn looking over Hanga Roa. The people who work here are also really friendly and even though I was sometimes the only guest, they still put in the same amount of time and effort for me. I can't wait to go back!
Stayed 25 nights in Jun 2017

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous views
Hotel rooms are spacious, the view is so beautiful, the staff is very accommodating, breakfast is a good spread, right on the edge of town, very close to the airport.
Stayed 2 nights in Jun 2017

8/10 Good

Cynthia, Cleveland, OH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked it
I was contacted by the hotel through Expedia prior to my trip in order to arrange the airport transportation. I was picked up at the airport and given a brief tour of Hanga Roa, which was very helpful for finding my way around right from the beginning. The hotel is situated at the top of a hill, right around the corner from the main street and a 5 minute walk in the other direction to the ocean, the Hop-On-Hop-Off bus tour company is right across the street. You could see the ocean and some of the Moi from the hotel grounds, there was almost always an ocean breeze. The hotel was clean, I had a large room, bed was very comfortable, I had hot water at all times of day and plenty of towels. Staff were very nice and could answer any questions I had, they spoke a little English and I a little Spanish, so communication went well. There is no air conditioning (I didn't see any AC anywhere on the island), but I could leave all my windows open to let in the ocean breeze, which I enjoyed. There was a small refrigerator and flat screen TV in the room. I used the fridge, but reception for TV is very poor everywhere on the island and I was glad to be busy doing other things and didn't miss the TV. The WiFi worked in my room, but reception not sufficient for using streaming services. I could message my family, but even sending pictures took a very long time -- I was happy for just being able to stay in touch from such a great distance. Overall, a great experience!

6/10 Okay

Stella, Cary, NC

Liked: Staff & service
Basic hotel, perfect location
Centrally located in Hanga Roa, walking distance to town and beach. Good Continental breakfast ... ham,cheese, homemade bread, fruit, coffee, tea, guava juice. Very friendly and helpful girl s serving and cleaning but spoke very limited English. Monchero picked us up at airport and took us back. Gorgeous view of ocean and sky from our room window.No AC but nice ocean breeze. Hot water not always available.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Needs major renovation
Although staff is trying their best, hotel can't go on without major renovation. No aircon in rooms, dated interior, leaking pipes, shower and taps covered in rust.