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Four Seasons Hotel Hangzhou At Hangzhou Centre

5.0 star property

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Photo gallery for Four Seasons Hotel Hangzhou At Hangzhou Centre

Indoor pool
Garden
Indoor pool
Restaurant
Indoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
493 Zhongshan North Road, Gongshu District, Hangzhou, Zhejiang, 310005
  • Wulin Square
    ‪4 min walk‬
  • Hangzhou Tower Shopping Mall
    ‪7 min walk‬
  • West Lake
    ‪3 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪41 min drive‬

Room options

View all photos for Premier Room, 1 King Bed, City View (Grand)

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 1 King Bed, City View (Grand)

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Canal View (Grand)

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 1 King Bed, Canal View (Grand)

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Canal View (Grand)

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 2 Double Beds, Canal View (Grand)

  • 63 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 2 Double Beds, City View

  • 63 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 1 King Bed, City View

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Canal View

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 1 King Bed, Canal View

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Canal View

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 2 Double Beds, Canal View

  • 63 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite (Hangzhou)

Suite (Hangzhou) | Premium bedding, pillow-top beds, minibar, in-room safe

Suite (Hangzhou)

  • 83 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Four Seasons)

Executive Suite, 1 King Bed (Four Seasons) | Premium bedding, pillow-top beds, minibar, in-room safe

Executive Suite, 1 King Bed (Four Seasons)

  • 115 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Four Seasons)

Executive Room, 1 King Bed (Four Seasons) | Premium bedding, pillow-top beds, minibar, in-room safe

Executive Room, 1 King Bed (Four Seasons)

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Canal View (Grand)

Deluxe Room, 1 King Bed, Canal View (Grand) | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Canal View (Grand)

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, City View

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Canal View

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Canal View

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Premier Suite, 1 King Bed

  • 83 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 2 Double Beds

Premier Suite, 2 Double Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Premier Suite, 2 Double Beds

  • 83 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds, City View (Grand)

Premier Room, 2 Double Beds, City View (Grand) | Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 2 Double Beds, City View (Grand)

  • 63 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

Indoor pool, pool loungers, lifeguards on site

Four Seasons Hotel Hangzhou at West Lake

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.9 out of 5, Exceptional, (182)
The price is CHF 884
for 1 room
includes taxes & fees
25 Mar - 26 Mar
Four Seasons Hotel Hangzhou at West Lake

About this property

Four Seasons Hotel Hangzhou At Hangzhou Centre

Luxury hotel connected to a shopping centre in Hangzhou with 3 restaurants
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and massage/treatment rooms. Change of towels is available on request
Four Seasons Hotel Hangzhou At Hangzhou Centre offers 214 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and espresso makers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 65-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and hairdryers.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool.
The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials and body treatments. The spa is open daily.
With your stay at Four Seasons Hotel Hangzhou At Hangzhou Centre, you're connected to a shopping centre and just a quick walk from Zhejiang Science and Technology Museum. You'll find features such as free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments or facials at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Just a 4-minute walk from Wulin Square and 7 minutes on foot from Hangzhou Tower Shopping Mall
Four Seasons Hotel Hangzhou At Hangzhou Centre offers its guests a full-service spa and an indoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Four Seasons Hotel Hangzhou At Hangzhou Centre. Free self parking is available.

This 5-star Hangzhou hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Four Seasons Hotel Hangzhou At Hangzhou Centre has 3 restaurants on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 268 for adults and CNY 134 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • Full-service spa
  • Indoor pool

Family friendly

  • Art supplies
  • Baby bath
  • Babysitting (surcharge)
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Free cot
  • Highchair
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift (118 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (130 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (90 centimetre wide)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LCD TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 268 for adults and from CNY 134 for children
  • Rollaway bed fee: CNY 408.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Four Seasons Hotel Hangzhou At Hangzhou Centre Hotel
Four Seasons Hotel Hangzhou At Hangzhou Centre Hangzhou
Four Seasons Hotel Hangzhou At Hangzhou Centre Hotel Hangzhou

Four Seasons Hotel Hangzhou At Hangzhou Centre Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 6 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zeyuan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and classic four seasons service. As a new hotel, some of the staff seems new to work, but I can see them trying their best to accommodate.
Stayed 1 night in Sep 2024

10/10 Excellent

Ma Kar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand New 4 Seasons Hotel
Brand new 4 Seasons Hotel. V good service. Different from the old 4 Seasons but it is brand new! Lovely river view and got upgraded to corner room with 270 degree view.
Stayed 3 nights in Nov 2024

10/10 Excellent

Y H ANTHONY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and attentive customer service.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

IKKYUNG

Stayed 1 night in Oct 2024

8/10 Good

ning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024