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Hangzhou Utea Guesthouse

3.0 star property

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Photo gallery for Hangzhou Utea Guesthouse

Exterior
Family Suite | Desk, blackout curtains, free WiFi
Lobby
Interior
View from property

Reviews

2.0 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
No.155 Shuibei Street, Yuhang District, Hangzhou
  • Hangzhou Tower Shopping Mall
    ‪11 min walk‬
  • Wulin Square
    ‪13 min walk‬
  • West Lake
    ‪3 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪38 min drive‬

Room options

View all photos for Traditional Double Room, Tatami Bed

Traditional Double Room, Tatami Bed | Desk, blackout curtains, free WiFi

Traditional Double Room, Tatami Bed

  • Sleeps 2
  • 1 Queen Futon

View all photos for Design Suite, Japanese Style

Design Suite, Japanese Style | Desk, blackout curtains, free WiFi

Design Suite, Japanese Style

  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Twin Room

Classic Twin Room | Desk, blackout curtains, free WiFi

Classic Twin Room

  • Sleeps 2
  • 2 Large Single Beds

View all photos for Classic Double Room

Classic Double Room | Desk, blackout curtains, free WiFi

Classic Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, Courtyard

Deluxe Suite, Courtyard | Desk, blackout curtains, free WiFi

Deluxe Suite, Courtyard

  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Desk, blackout curtains, free WiFi

Family Suite

  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

About this property

Hangzhou Utea Guesthouse

Guesthouse with a 24-hour front desk, near West Lake
Along with a restaurant, this smoke-free guesthouse has a bar/lounge and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Hangzhou Utea Guesthouse offers 18 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Cable televisions are provided.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hangzhou Utea Guesthouse, you're just a quick walk from Zhejiang Provincial Exhibition Hall. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Within a 10-minute walk of Zhejiang Provincial Exhibition Hall and Hangzhou Opera
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace and tour/ticket assistance are also featured at Hangzhou Utea Guesthouse.

This 3-star Hangzhou guest house is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 7 AM to 9 AM.
On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking

Food and drink

  • Daily local cuisine breakfast available 7 AM to 9 AM for a fee: CNY 30 for adults and CNY 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately CNY 30.00 for adults and from CNY 30 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Utea Guesthouse
Hangzhou Utea
Hangzhou Utea
Hangzhou Utea Guesthouse Hangzhou
Hangzhou Utea Guesthouse Guesthouse
Hangzhou Utea Guesthouse Guesthouse Hangzhou

Hangzhou Utea Guesthouse Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

Reviews

2/10 Terrible

Antony, UK

The information on bookers is incorrect, and I spent a fruitless 3 hours trying to find this place in Hangzhou city. The text information doesn’t square with the address. Equally the map shows a false location. There is, I believe, a scam going on here, and ebookers are refusing to do anything about it. The text description and the map shows a hotel location in downtown Hangzhou. The street address however is 50km outside the city. There is an actual Utea Guesthouse...BUT NOT IN HANGZHOU CITY. It is 50km away. Something very fishy going on. E-bookers have repeatedly refused to respond to the fact that they are posting incorrect information, and also have refused to refund. DO NOT BOOK THIS VIA EBOOKERS DO NOT BOOK THIS IF YOU ARE LOOKING FOR A PLACE TO STAY IN HANGZHOU CITY FUTHERMORE, I WOULD ADVISE AVOIDING EBOOKERS TOTALLY.
Stayed 1 night in Aug 2018