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Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Privilege, Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Privilege, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

With your stay at Mercure Hangzhou West Lake, you'll be connected to a shopping centre and within walking distance of West Lake. Features include 2 coffee shops/cafes, a restaurant and a gym.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 coffee shops/cafes, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Within a 15-minute walk of Hangzhou Jiali Center and Si Cheng Church

Property Features

There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms. A fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly Mercure Hangzhou West Lake. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Hangzhou hotel is smoke free.

  • 292 guestrooms or units
  • 17 levels
  • 2 coffee shops
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi , High-speed internet access

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Hangzhou Station (4.9 km / 3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Hangzhou West Lake offers 292 accommodations with a safe and complimentary bottles of water. LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining
  • LCD television
  • Cable channels
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Mercure Hangzhou West Lake has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision. Guests aged under 14 years old are not allowed in the fitness facility.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible concierge desk
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Contactless check-out is not available
  • UnionPay
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 69 to 69 for adults and CNY 0 to 69 for children
  • Self-parking fee: CNY 10 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Hangzhou West Lake Hotel
  • Mercure Hangzhou West Hotel
  • Mercure Hangzhou West Hangzhou
  • Mercure Hangzhou West Lake Hotel
  • Mercure Hangzhou West Lake Hangzhou
  • Mercure Hangzhou West Lake Hotel Hangzhou

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.