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Zhejiang Narada Grand Hotel

5.0 star property

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December 2024
January 2025

Photo gallery for Zhejiang Narada Grand Hotel

Deluxe Twin | Premium bedding, memory-foam beds, minibar, in-room safe
Indoor pool
Exterior
Hill Business Queen Room | Premium bedding, memory-foam beds, minibar, in-room safe
Business Queen Room | View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Gym
  • Parking included

Explore the area

Map
122 Shuguang Road, Hangzhou, Zhejiang, 310007
  • Yellow Dragon Sports Center
    13 min walk
  • Zhejiang University Yuquan Campus
    18 min walk
  • Baochu Pagoda
    3 min drive
  • Hangzhou (HGH-Xiaoshan Intl.)
    40 min drive

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Premium bedding, memory-foam beds, minibar, in-room safe

Suite

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin | Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Twin

  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Hill Deluxe King Room

Hill Deluxe King Room | Premium bedding, memory-foam beds, minibar, in-room safe

Hill Deluxe King Room

  • 43 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Business Queen Room

Business Queen Room | View from room

Business Queen Room

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room

Deluxe King Room | Living area | LCD TV

Deluxe King Room

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, City View

Superior Room, City View | Premium bedding, memory-foam beds, minibar, in-room safe

Superior Room, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Premium bedding, memory-foam beds, minibar, in-room safe

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Suite

Premium bedding, memory-foam beds, minibar, in-room safe

Superior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Baoshi Mountain View Double Bed Room

Premium bedding, memory-foam beds, minibar, in-room safe

Baoshi Mountain View Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Liuxia Shanjing Twin Room

Premium bedding, memory-foam beds, minibar, in-room safe

Liuxia Shanjing Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Liuxia Chengyun Twin Room

Premium bedding, memory-foam beds, minibar, in-room safe

Liuxia Chengyun Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Baoshi Double Bed Room

Premium bedding, memory-foam beds, minibar, in-room safe

Baoshi Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Liuxia Shanjing Double Bed Room

Premium bedding, memory-foam beds, minibar, in-room safe

Liuxia Shanjing Double Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Liuxia Chengyun Double Bed Room

Premium bedding, memory-foam beds, minibar, in-room safe

Liuxia Chengyun Double Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Interconnecting Room

Premium bedding, memory-foam beds, minibar, in-room safe

Family Interconnecting Room

  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Garden Suite

Premium bedding, memory-foam beds, minibar, in-room safe

Garden Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Fulan Nuancui Terrace Courtyard Room

Premium bedding, memory-foam beds, minibar, in-room safe

Fulan Nuancui Terrace Courtyard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room With City View

Premium bedding, memory-foam beds, minibar, in-room safe

Queen Room With City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Aroma Therapy Liuxia Double Bed Room

Premium bedding, memory-foam beds, minibar, in-room safe

Aroma Therapy Liuxia Double Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Gem Aromatherapy Double Bed Room

Premium bedding, memory-foam beds, minibar, in-room safe

Gem Aromatherapy Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

Sofitel Hangzhou Westlake

Pool
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (416)
The price is CHF 129
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Sofitel Hangzhou Westlake

About this property

Zhejiang Narada Grand Hotel

Luxury hotel connected to the convention centre in Hangzhou with 4 restaurants
This smoke-free hotel features 4 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site.
Zhejiang Narada Grand Hotel offers 394 air-conditioned accommodations with minibars and laptop-compatible safes. Memory foam beds feature premium bedding. A pillow menu is available. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, health club or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us that they enjoy the overall property condition at Zhejiang Narada Grand Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Huanglong Stadium. Free WiFi in public areas, free self-parking and 4 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 4 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Buffet breakfast offered for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Just a 4-minute walk from Huanglong Stadium and 13 minutes on foot from Yellow Dragon Sports Center
  • Airport shuttle service available for a fee
Zhejiang Narada Grand Hotel offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre, meeting rooms, and limo/town car service. A health club, a hot tub, and a sauna are also featured at the luxury Zhejiang Narada Grand Hotel. You'll have access to the indoor pool and health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Hangzhou hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Window Pavilion Cafe – This buffet restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.
Lotus Chinese Deli – This restaurant serves lunch and dinner.
Dan Gui Lou – This restaurant only serves dinner.
NASUBI – This restaurant serves lunch and dinner.
Tea Garden Lounge – On-site restaurant.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee: CNY 159 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas

Restaurants on site

  • Dan Gui Lou
  • Lotus Chinese Deli
  • NASUBI
  • Tea Garden Lounge
  • Window Pavilion Cafe

Family friendly

  • Grocery/convenience store
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Zhejiang Narada Grand Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 230.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CNY 1000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 159 per person
  • Airport shuttle fee: CNY 500 per vehicle (one way)
  • Rollaway bed fee: CNY 230.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Zhejiang Narada Grand Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Narada Grand Hotel
Narada Grand Hotel Zhejiang
Narada Hotel
Zhejiang Narada
Zhejiang Narada Grand
Zhejiang Narada Grand Hangzhou
Zhejiang Narada Grand Hotel
Zhejiang Narada Grand Hotel Hangzhou
Zhejiang Narada Hotel
Zhejiang Narada Hotel Hangzhou
Zhejiang Narada Grand Hotel Hotel
Zhejiang Narada Grand Hotel Hangzhou
Zhejiang Narada Grand Hotel Hotel Hangzhou

Zhejiang Narada Grand Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 30 out of 69 reviews" "
Rating 8 - Good. 25 out of 69 reviews" "
Rating 6 - Okay. 8 out of 69 reviews" "
Rating 4 - Poor. 3 out of 69 reviews" "
Rating 2 - Terrible. 3 out of 69 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

HEBER

Stayed 2 nights in Dec 2023

8/10 Good

XIA TIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
地理位置好，大堂改建后nice，伊经理友好，帮助搬行李，介绍广场上地铁出行，杭州游在世贸，我们留下美好回忆。

6/10 Okay

xiang

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
guests smoke at non-smoking floor, poor service at check-in.
Stayed 1 night in Jun 2021

8/10 Good

Yifan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location
The hotel staff are very friendly and food was nice. The location is perfect, we walked to West Lake. The surroundings are very convenient. Good experience.
Stayed 2 nights in May 2021

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff speak English.
Staff were incredibly helpful and spoke English which is really refreshing in China.
Stayed 1 night in Oct 2020

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel.
A lovely hotel with a great pool and nice food. Clean rooms and friendly staff. A perfect getaway.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, good location. Booked non-smoking room but the prepared non-smoking room is full of the smoking smell. Got room changed immediately and seems an upgraded room which is a bitter bigger.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Helpful staff. Friendly.
My stay was great. No complaints. Staff was helpful. Starbucks in the hotel, which was lovely. Great location for getting to West Lake and other areas. The Spa downstairs was incredibly overpriced. Fancy hotel or not, the prices reflected that of a 5-star hotel in the States. I opted out. Hotel might could give a better guest discount to offset the inflated prices, and I bet more guests would use the service.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and only 15.min ride by taxi
Excellent! Constructions on the other side of the road so that rooms with hill view will have noise all night and day.
Stayed 4 nights in Sep 2018

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Craig, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. European conceirge was a great help!
Stayed 1 night in Nov 2017

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay near West Lake
Good hotel near the enchanting West Lake and a few good hiking locations. Service was generally good and the only suggestion I have for the hotel is to provide some good tea in the rooms. The restaurant's breakfast was good too.
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel and with an excellent pool !
Clean business hotel with an excellent swimming pool . I did not use the Gym but it looked good . The hotel exterior is dated but the interiors are good . Good business hotel . Walkable distance to the West Lake

8/10 Good

Verified traveller

Liked: Staff & service
Not bad at all
Nice enough room, maybe in need of a little renovation. Close to the West Lake. Roof top bar was brilliant!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to Westlake area
Very nice hotel but starting to show age. ladders in pool need to be replaced, bathrooms are very small, breakfast does not include salmon and waiters are not attentive, had to get my own coffee and refills. Moderate price is reflected in value, next door to newer, more expensive Dragon hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They tried giving me a smaller room than I payed for, had to come back down to the lobby and sort it out, didn't take much time but was frustrating nonetheless.

10/10 Excellent

Iseed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Chee Tong, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for short business stay
Hotel is more than 20 years old. Still a great 5 stars classic hotel. Spacious lobby hall with a few restaurants to dine in. Good for business meetings at the tea house or conference however the minus point is the room is too classic design and not the modern type which you may be looking for. About 27km from the airport. Clubbing and sightseeing tourist spots to the west lake is about 10 mins car ride depend on the traffic condition.

8/10 Good

Joseph, Portland, OR

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a great area with many things to see within walking distance. Breakfast buffet was good. My only complaint with the entire place is that my room wouldnt' cool off enough for my comfort on the 75* days.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel, convenient location
This hotel was excellent in every respect and a bargain compared to what the same price would buy in Beijing or Shanghai. Very convenient location.

8/10 Good

Derek, Wuhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, relatively close to the West Lake
Relatively new hotel, good facilities, good restaurants.