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Superior King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Garden Patio Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Twin

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Classic Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Hanmer Springs Hotel's great location. During your stay, you're just a quick walk from Chisholm Park. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Enjoy garden views while dining at Isobel's Restaurant
  • Continental breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes an outdoor tennis court
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute walk from Chisholm Park and 4 minutes on foot from Hanmer Springs Thermal Reserve

Renovations + Closures

The following facilities will be closed during the winter:

  • Swimming pool

Property Features

Hanmer Springs Hotel offers its guests an outdoor tennis court and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and a meeting room are available. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Hanmer Springs Hotel. Self parking is free. This 4.5-star Hanmer Springs hotel is smoke free.

  • 48 guestrooms or units
  • 2 levels
  • Built in 1932
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hanmer Springs Hotel offers 48 accommodations with iPod docking stations and a hairdryer. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Hanmer Springs hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

  • iPod dock
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Electric kettle
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.

Isobel's Restaurant – Overlooking the garden, this restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 7:00 PM, please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.

This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 40.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Front desk opens daily at 7:00 AM
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Front desk closes daily at 11:00 PM
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 25 to 30 for adults and NZD 12.50 to 15 for children
  • Early check-in fee: NZD 40 (subject to availability)
  • Late check-out fee: NZD 40.00 (subject to availability)
  • Rollaway bed fee: NZD 40.0 per night
  • Credit card charges are subject to a surcharge of NZD 2.50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hanmer Springs Heritage
  • Heritage Hanmer Springs
  • Heritage Hotel Hanmer Springs
  • Heritage Hanmer Springs Hotel Hanmer Springs
  • Heritage Hanmer Springs Hotel
  • Heritage Hanmer Springs
  • Hanmer Springs Hotel Hotel
  • Hanmer Springs Hotel Hanmer Springs
  • Hanmer Springs Hotel Hotel Hanmer Springs

You should know

  • The seasonal pool will open in November and close in April.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

National Rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.