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The St James

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The St James

Lake
St James Suite | Private kitchen | Fridge, microwave, stovetop, dishwasher
Executive Spa Studio | Premium bedding, pillow-top beds, in-room safe, blackout curtains
Front of property – evening/night
Snow and ski sports

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning
  • Kitchen

Explore the area

Map
20 Chisholm Crescent, Hanmer Springs, 7334
  • Chisholm Park
    1 min walk
  • Hanmer Springs Thermal Reserve
    5 min walk
  • Conical Hill Walkway
    7 min walk

Room options

View all photos for One Bedroom Ground Floor Unit

Premium bedding, pillow-top beds, in-room safe, blackout curtains

One Bedroom Ground Floor Unit

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Spa Studio

Executive Spa Studio | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Executive Spa Studio

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for St James Suite

St James Suite | In-room dining

St James Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mt Isobel Suite

Mt Isobel Suite | Living area | Flat-screen TV, DVD player, iPod dock

Mt Isobel Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Studio

  • 29.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Wheelchair Accessible Studio Unit

Wheelchair Accessible Studio Unit | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Wheelchair Accessible Studio Unit

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Braemar Lodge And Spa

Spa
Pet-friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (532)
The price is CHF 131
for 1 night
includes taxes & fees
10 Jan - 11 Jan
Braemar Lodge And Spa

About this property

The St James

Fun on the slopes, near Hanmer Springs Thermal Reserve
Hit the slopes and relax with The St James's amenities, including ski storage, complimentary wired Internet access and free self parking.
The St James offers 16 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Accommodation at this 5-star motel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The St James. During your stay, you're just a quick walk from Chisholm Park. You'll find features such as free WiFi in public areas and free self-parking, plus breakfast (surcharge).
  • Free WiFi and wired Internet
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Within a 10-minute walk of Hanmer Springs Thermal Reserve and Conical Hill Walkway
As a guest of The St James, you'll find ski storage, complimentary newspapers in the lobby, and laundry facilities. WiFi and wired Internet are free in public spaces. Free self parking is available.

This 5-star Hanmer Springs motel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 9:30 AM.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 9:30 AM for a fee: NZD 16 for adults and NZD 16 for children

Things to do

  • Ski storage

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Beach towels
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Guests will receive an email 5 days before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 50.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 16 for adults and from NZD 16 for children
  • Rollaway bed fee: NZD 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 8 AM - 8 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

St James Hanmer Springs
St James Motel Hanmer Springs
The St James Motel
The St James Hotel Hanmer Springs
The St James Hanmer Springs
The St James Motel Hanmer Springs

The St James Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 381 out of 444 reviews" "
Rating 8 - Good. 55 out of 444 reviews" "
Rating 6 - Okay. 6 out of 444 reviews" "
Rating 4 - Poor. 2 out of 444 reviews" "
Rating 2 - Terrible. 0 out of 444 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Shelley

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property overall
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Niki

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern property that is so handy to everything in Hanmer. Lovely warm room and supper comfortable bed. Modern tiled bathroom with large shower and great water pressure, no bath but not missed as shower was great. Less than 5 minute walk to the hot pools, restaurants and shops
Stayed 1 night in Aug 2024

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Really close to Main Street
Stayed 1 night in Jul 2024

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the St James Hotel in Hanmer Springs is a true delight. The service is outstanding, making you feel welcome from the start. The rooms are impeccably clean and tidy, providing a comfortable and serene environment. The staff are exceptional, always friendly and attentive to your needs. For a memorable and relaxing stay, the St James Hotel is an excellent choice.
Stayed 1 night in Jun 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean accommodation. But a bit overpriced for what you get
Stayed 2 nights in Mar 2024

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always friendly and handy to the town and Restaurants
Stayed 4 nights in May 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Martin and Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything you need
Stayed 2 nights in Apr 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and clean.
Stayed 2 nights in Apr 2024

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were great
Stayed 2 nights in Apr 2024

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and brand new but soulless. Our view was of a vacant lot complete with derelict vehicles and a garage or hangar with broken windows. Not worth the expense.
Stayed 1 night in Mar 2024

10/10 Excellent

William

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk
Stayed 1 night in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay!
This was a very good place. The staff were very friendly and helpful and provided good information on the location (including a very interesting sculpture walk). The unit was comfortable and had everything that was needed.
Stayed 1 night in Mar 2024

10/10 Excellent

Ross, Mountain View

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent motel, very close to central Hanmer Springs (and an easy walk to the hot pools, and to Monteiths Brew Bar. I especially like that the room had real (plunger) coffee - not instant. (Everyone, repeat after me: Instant 'coffee' is not coffee!) From now on, this will be my preferred motel whenever I visit Hanmer Springs.
Stayed 1 night in Feb 2024

10/10 Excellent

Jody

Stayed 1 night in Feb 2024

6/10 Okay

Yuming

Travelled with family
Disliked: Property conditions & facilities
bathroom no window
Stayed 2 nights in Feb 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Toni

Stayed 1 night in Jan 2024

10/10 Excellent

CATHERINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet clean apartments with beautiful mountain views. Easy walk to everything
Stayed 2 nights in Dec 2023

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was an issue with the refrigerator with over freezing and causing loss of food. Despite the very good TV instructions, accessing SKY was problematic,
Stayed 3 nights in Nov 2023

10/10 Excellent

Subramaniam, West Pennant Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great
Stayed 3 nights in Oct 2023