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Capella Hanoi

5.0 star property

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Photo gallery for Capella Hanoi

Suite, Terrace (Opera) | Bathroom | Separate bathtub and shower, rainfall showerhead, designer toiletries
Suite (Capella) | Living area | 65-inch LED TV with satellite channels, TV, iPad
Grand Suite (Opera) | Bathroom | Separate bathtub and shower, rainfall showerhead, designer toiletries
Grand Suite (Opera) | Deep-soaking bathtub
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Spa
  • Gym

Explore the area

Map
11 Le Phung Hieu, Hoan Kiem, Hanoi, 10000
  • Hanoi Opera House
    ‪3 min walk‬
  • Trang Tien Plaza
    ‪5 min walk‬
  • Hoan Kiem Lake
    ‪6 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪41 min drive‬

Room options

View all photos for Suite (Capella)

Suite (Capella) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Capella)

  • 83 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premier Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (Opera)

Grand Suite (Opera) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Grand Suite (Opera)

  • 194 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Opera Suite

Royal Opera Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Royal Opera Suite

  • 123 sq m
  • City view
  • Sleeps 2
  • 2 King Beds

View all photos for Suite, Terrace (Opera)

Suite, Terrace (Opera) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, Terrace (Opera)

  • 74 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite (Opera)

Classic Suite (Opera) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Suite (Opera)

  • 95 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premier Suite

  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room

Premier Twin Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premier Twin Room

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite

  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Suite

  • 71 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Sofitel Legend Metropole Hanoi

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.8 out of 5, Exceptional, (1002)
The price is CHF 342
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Sofitel Legend Metropole Hanoi

About this property

Capella Hanoi

Luxury hotel connected to a shopping centre in Hoan Kiem with 3 restaurants
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a fitness centre and a snack bar/deli. Change of towels is available on request
Capella Hanoi offers 47 air-conditioned accommodations with iPads and iPod docking stations. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 65-inch LED televisions come with satellite channels. Guests can make use of the in-room espresso makers and minibars (stocked with some free items). Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Auriga Spa has couples treatment room(s). Services include deep-tissue massages, Thai massages, facials and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Capella Hanoi. During your stay, you'll be connected to a shopping centre and just a quick walk from Hoan Kiem Lake. Free breakfast, free WiFi in public areas and 3 restaurants are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy international cuisine at Backstage, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the indoor pool
  • Treat yourself to massages, facials or body treatments at Auriga Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute walk from Hanoi Opera House and 6 minutes on foot from Hoan Kiem Lake
Capella Hanoi offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A fitness centre, a rooftop terrace, and spa services are also featured at the luxury Capella Hanoi.

This Art Deco Hanoi hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Backstage – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Diva's Lounge – This cocktail bar specialises in Vietnamese cuisine and only serves light fare. Open daily.
Koki – On-site restaurant. Open daily.
The Hudson Rooms – On-site fine-dining restaurant. Open daily.
The Hudson Rooms – On-site cocktail bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Limited on-site parking (max 3 spaces per unit)

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Backstage
  • Diva's Lounge
  • Koki
  • The Hudson Rooms
  • The Hudson Rooms

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Art supplies
  • Baby bath
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • Hardwood flooring in room
  • Lift
  • Smooth flooring in room
  • Thin carpet in room

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LED TV with satellite channels
  • IPad
  • IPod dock

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Capella Hanoi

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for VND 3969000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 3969000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Capella Hanoi Hotel
Capella Hanoi Hanoi
Capella Hanoi Hotel Hanoi

Capella Hanoi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 36 out of 39 reviews
Rating 8 - Good. 2 out of 39 reviews
Rating 6 - Okay. 1 out of 39 reviews
Rating 4 - Poor. 0 out of 39 reviews
Rating 2 - Terrible. 0 out of 39 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply outstanding and over the top service !
We booked a junior suite for our one night stay and arrived to an upgrade to a Royal Opera Suite. This should be a six star hotel. The attention to detail in the design, service and Michelin star restaurant was incredible. Just can’t say enough about our truly memorable experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with excellent decor, staff and food.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tiffany

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Really great
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew Kai, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Jul 2024

10/10 Excellent

Rhian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was impeccable! If only all hotels were like this! Wish we could’ve stayed longer. AMAZING!
Stayed 1 night in May 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific
Stayed 1 night in May 2024

10/10 Excellent

Conrad Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and beautiful hotel deco.
Stayed 2 nights in Apr 2024

10/10 Excellent

Linda

Stayed 5 nights in Apr 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A remarkable elegant luxury experience at this beautifully decorated art deco opera themed hotel. Professional staff makes each guests comfort a priority. Dining was impeccable with wonderful quality and selections. Along with the lovely city of Hanoi, this hotel is a destination all its own!
Stayed 3 nights in Mar 2024

10/10 Excellent

david

Liked: Cleanliness, property conditions & facilities, room comfort
Ridiculous. In a good way.
Over the top. If the staff could breathe for you, they would. The finest construction in the most elaborate decor.
Stayed 1 night in Apr 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional. The staff, the amenities, the facilities, the room, EVERYTHING has been absolutely outstanding. We do travel a lot, but no other hotel has come close to the level of hospitality and attention to detail we've experienced at the Capella in Hanoi.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to details and tip top service from all the staff. Best hotel!
Stayed 4 nights in Jan 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great experience at The Capella. Everything was first rate!!
Stayed 1 night in Nov 2023

10/10 Excellent

Helmut

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Wing Chi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and welcomed by staff Enjoyed afternoon tea and evening ritual sessions Will definitely revisit again
Stayed 3 nights in Sep 2023

10/10 Excellent

Mark M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Roo

Business traveller
Liked: Staff & service, property conditions & facilities
This hotel is pure bliss. Amazing design. Incredible facilities. And the loveliest most professional team.
Stayed 3 nights in Jul 2023

10/10 Excellent

Shivin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel experience we could have possibly asked for on a celebratory weekend. The personalised service, thoughtful recommendations, wonderfully appointed rooms, excellent housekeeping, delightful hotel rituals, authentic food, relaxing spa, and cohesive opera theme are simply second to none. Would travel the world for a chance to stay at this hotel again.
Stayed 3 nights in Jun 2023

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely stunning hotel with great amenities and activities. We've stayed at a lot of beautiful properties around the world and this is definitely one of the top hotels we've ever stayed. The staff are all so nice from the front desk to wait staff to bartenders to the spa, etc.
Stayed 5 nights in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2022

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hardware and staff are very attentive
Stayed 2 nights in May 2022

8/10 Good

Katsuhito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located close to the old town and tourist attractions. We had a great time. Thank you very much.
Stayed 3 nights in Aug 2024