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GM Premium Hotel

4.5 star property

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Photo gallery for GM Premium Hotel

Reception
Honeymoon City View Room | Premium bedding, down duvets, pillow-top beds, free minibar
Rooftop bar
Outdoor pool
Rooftop bar

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym

Explore the area

Map
41 Hang Bong Str, Hoan Kiem District, Hanoi, 10000
  • Hoan Kiem Lake
    ‪6 min walk‬
  • Thang Long Water Puppet Theatre
    ‪7 min walk‬
  • Hanoi Opera House
    ‪17 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪42 min drive‬

Room options

View all photos for Family Connecting Room with Balcony

Premium bedding, down duvets, pillow-top beds, free minibar

Family Connecting Room with Balcony

  • 50 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Terrace Suite City View

Terrace Suite City View | Premium bedding, down duvets, pillow-top beds, free minibar

Terrace Suite City View

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon City View Room

Honeymoon City View Room | Premium bedding, down duvets, pillow-top beds, free minibar

Honeymoon City View Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Window Double or Twin Room

Deluxe Window Double or Twin Room | Premium bedding, down duvets, pillow-top beds, free minibar

Deluxe Window Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Executive Suite Balcony

Executive Suite Balcony | Premium bedding, down duvets, pillow-top beds, free minibar

Executive Suite Balcony

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Balcony Double or Twin Room

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Balcony Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for City View Room

Premium bedding, down duvets, pillow-top beds, free minibar

City View Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | Premium bedding, down duvets, pillow-top beds, free minibar

Family Suite

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for GM Premium Suite

GM Premium Suite | Premium bedding, down duvets, pillow-top beds, free minibar

GM Premium Suite

  • City view
  • 52 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

GRAND HOTEL du LAC Hanoi

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.9 out of 5, Exceptional, (396)
The price is CHF 196
for 1 room
includes taxes & fees
21 Apr - 22 Apr
GRAND HOTEL du LAC Hanoi

About this property

GM Premium Hotel

Luxury hotel with full-service spa and free breakfast
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
GM Premium Hotel offers 56 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 40-inch Smart televisions come with premium cable channels and pay-per-view films. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Senses Massage & Wellness has 10 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the free breakfast at GM Premium Hotel . During your stay, you're just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a free manager's reception and a full-service spa are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with reflexology, massages or body treatments at Senses Massage & Wellness
  • Services include free babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the local sightseeing
  • Within a 10-minute walk of Thang Long Water Puppet Theatre and Hoa Lo Prison Museum
  • Airport shuttle service available for a fee
GM Premium Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury GM Premium Hotel . An airport shuttle (available 24 hours) is available for a fee.

This 4.5-star Hanoi hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Solar Sky Bar – On-site rooftop bar.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Solar Sky Bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • Free babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Outdoor furniture
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (305 centimetre wide door)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 600000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: VND 600000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include window guards
GM Premium Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 0108162750

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

LeaH Silk Hotel
GM Premium Hotel Hotel
GM Premium Hotel Hanoi
GM Premium Hotel Hotel Hanoi

GM Premium Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 238 out of 265 reviews
Rating 8 - Good. 23 out of 265 reviews
Rating 6 - Okay. 1 out of 265 reviews
Rating 4 - Poor. 2 out of 265 reviews
Rating 2 - Terrible. 1 out of 265 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
68 year old American standards review, The very best staff I have ever encountered at any hotel ! I am very critical of services and the hotel staff were all so friendly, helpful, professional, caring, etc. Unparalleled service excellence that really made our stay a wonderful memory. My wife and I said we would return to Hanoi just to stay at this hotel again because of the staff! I need to say no more other than I hope upper management reads this review and truly appreciates and recognizes their greatest asset, the staff! They make this hotel sucessful!
Stayed 5 nights in Dec 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place
nice place good location good food
Stayed 1 night in Dec 2024

10/10 Excellent

LISA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and breakfast was good. I really like the location. It’s very close & convenient to everything. We stayed over Christmas and opted to have our Christmas Eve dinner at the hotel. The food was good but not worth the 1,390,000 vnd price tag. We were just exhausted after a long travel day and wanted a convenient option. If I were u, save ur money and get a bowl of pho or bun cha. Aside from that overpriced dinner, we really enjoyed our stay. The staff was very attentive and the property is kept in good condition
Stayed 3 nights in Dec 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and very friendly hotel
Really wonderful staff, well situated in the Old Quarter, and very quiet and comfortable rooms. Would definitely stay again in the future.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Stayed 3 nights in Dec 2024

8/10 Good

tariq, Houston

Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay in Hanoi
Highly recommend for family stay in Hanoi. Clean, comfortable, great breakfast and very friendly staff. We stayed in a connected family suite which provided excellent space and comfort.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ali, Los Angeles

Liked: Staff & service, property conditions & facilities
I stayed here for three nights, and everything was excellent from start to finish. The location is perfect—within walking distance of all the must-see attractions. Breakfast was included with the room, and it was always fresh and delicious. The staff were incredibly friendly and welcoming. A special mention to Peter, who gave me some fantastic recommendations for restaurants and cafes, which truly enhanced my trip. Overall, I strongly recommend this hotel and would absolutely stay here again.!
Stayed 2 nights in Dec 2024

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very friendly and helpful.
Stayed 4 nights in Dec 2024

10/10 Excellent

Candy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a classic colonial era touch to it that appeals to me very much. It feels very homey, it feels like a home away from home...
Stayed 6 nights in Dec 2024

10/10 Excellent

Mylinh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Fairly new. Great location. Friendly staff. We stayed 3 nights and would definitely come back again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Noaman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Heidi

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great location for walking through Old Town and its many attractions. Loads of places to eat and shop. Hotel staff were warm, gracious and helpful. Spa was amazing!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at a high-class hotel with a kind and gracious staff. We had some pretravel issues with one of our visa applicatioins and the hotel staff was very responsive and helpful in getting the problem solved. We really enjoyed the roof-top restaurant and bar at breakfast (which was delicious and diverse). The basement exercise room is quite functional. Above all, the staff is terrific.
Stayed 1 night in Dec 2024

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So good, I booked for longer
I stayed for business and extended my stay further due to convenience and service. It’s a nice, authentic area with lots of quick but delicious food nearby and a comfortable lobby to have meetings and work in.
Stayed 2 nights in Nov 2024

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business hotel
Amazing service and care by all the staff. Genuinely welcoming of everyone, providing suggestions of the best places to eat. The rooftop restaurant was also fabulous. Great food and a really nice place to relax after a long day of work. Great coffee in the morning.
Stayed 4 nights in Nov 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always went above and beyond, surpassing all expectations. Amazing value, would highly recommend!
Stayed 4 nights in Nov 2024

10/10 Excellent

Peter, Melbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Words cannot express how wonderful this hotel is. From the moment you arrive, the friendliness and care of the staff make you feel as though you are being reunited with long-lost family members. Every aspect of the hotel, from the room layout to the impeccable cleanliness, deserves a six-star review. The location couldn't be more perfect; you can easily walk to almost everything Hanoi has to offer—be it the captivating Old Town, bustling markets, the serene lake, or the famous Red Bridge. With delightful shopping, vibrant restaurants, cozy cafes, massages, and the popular railway street all within walking distance, you truly feel immersed in the city's charm. Remarkably, despite this central location, the hotel itself is so quiet, allowing for a restful retreat after a day of exploration. The breakfast choices are simply outstanding, offering an array of options that cater to every palate. The rooftop garden bar and pool area provide a delightful escape at the end of a long day of sightseeing and shopping, offering breathtaking views and a relaxing atmosphere. Dining at the hotel is a culinary experience, with food that is nothing short of stunning. My only recommendation would be to consider a slight adjustment in pricing, as it seemed a bit elevated for Vietnam, but still, the quality is undeniable. In conclusion, I cannot recommend this hotel and its exceptional staff highly enough. If you're looking for an unforgettable stay in Hanoi, look no further!
Stayed 3 nights in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very comfortable and clean. The breakfasts were great. The beds were perfect. The location was wonderful for walking. Close to many sights and experiences you dont want to miss. But what makes this hotel truly extraordinary is the staff. The care, support and friendliness they offer is exemplary. The concierge Peter totally stood out for us- helping us through a mini (unrelated) crisis without hesitation. We could not recommend this hotel any higher. Hanoi is a cool city, but this hotel was the icing on the cake.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at this property! The welcome tea and Mung bean cake was super nice. They got my laundry done fast and efficiently. They also gave a coupon for a free bar at the rooftop bar. The breakfast was nice. Alex helped me during check-in and he was excellent. Vivian helped me during check-out and she was so sweet and helpful. I will be back next time I am in Hanoi!
Stayed 3 nights in Nov 2024

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to highly recommend this place as a great option for accommodation.
Stayed 13 nights in Nov 2024