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Hanoi Brilliant Hotel and Spa

4.0 star property

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Photo gallery for Hanoi Brilliant Hotel and Spa

Reception
Family Suite, Balcony, City View | Down duvets, minibar, in-room safe, desk
Royal Terrace Suite | View from room
Couples treatment room(s), steam room, body treatments, aromatherapy
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
44 Hang Trong, Old Quarter, Hoan Kiem, Hanoi, 10000
  • Hoan Kiem Lake
    ‪3 min walk‬
  • Hanoi Old Town Night Market
    ‪7 min walk‬
  • Ho Chi Minh Mausoleum
    ‪3 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪24 min drive‬

Room options

View all photos for Junior Double Room, City View

View from room

Junior Double Room, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Down duvets, minibar, in-room safe, desk

Deluxe Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Down duvets, minibar, in-room safe, desk

Deluxe Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Connecting Room

Executive Connecting Room | Down duvets, minibar, in-room safe, desk

Executive Connecting Room

  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Royal Terrace Suite

Royal Terrace Suite | Down duvets, minibar, in-room safe, desk

Royal Terrace Suite

  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room, Non Smoking, City View

Executive Twin Room, Non Smoking, City View | Down duvets, minibar, in-room safe, desk

Executive Twin Room, Non Smoking, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Suite, Balcony, City View

Family Suite, Balcony, City View | Down duvets, minibar, in-room safe, desk

Family Suite, Balcony, City View

  • 55 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Double Room, Non Smoking, City View

Down duvets, minibar, in-room safe, desk

Executive Double Room, Non Smoking, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Connecting Room

Junior Connecting Room | Down duvets, minibar, in-room safe, desk

Junior Connecting Room

  • 65 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Hanoi Brilliant Hotel and Spa

Central hotel connected to the convention centre in Hanoi with a full-service spa
This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, massage/treatment rooms and 24-hour room service are on-site.
Hanoi Brilliant Hotel and Spa offers 30 air-conditioned accommodations with fireplaces and minibars. Beds feature down duvets. Flat-screen televisions come with premium cable channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The Touch Spa has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Children under 9 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hanoi Brilliant Hotel and Spa. During your stay, you'll be connected to the convention centre and just a quick walk from Hoan Kiem Lake. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Treat yourself to body treatments, deep-tissue massages or aromatherapy at The Touch Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • 11 minutes by foot from Vietnam Women's Museum and a 3-minute drive from Vietnam Military History Museum
  • Airport, train station pick-up and train station drop-off shuttle service available for a fee
Hanoi Brilliant Hotel and Spa offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

You'll find a business centre on site. Spa services, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hanoi Brilliant Hotel and Spa. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hanoi Brilliant Hotel and Spa was completed in March 2023.

This 4-star Hanoi hotel is smoke free.

On-site venue – This restaurant specialises in Vietnamese cuisine and only serves breakfast.
24-hour room service is available.

Languages

English, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (USD 20 per day); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Covered parking on site (USD 20 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • Lift (150 centimetre wide door)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 430000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one way)
  • Covered self-parking fee: USD 20 per day
  • Nearby parking fee: USD 20 per day (984 ft away)
  • Rollaway bed fee: USD 430000.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Hanoi Brilliant Hotel and Spa offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hanoi Morgans
Hanoi Morgans Hotel
Hanoi Brilliant Hotel
Hanoi Brilliant
Hanoi Brilliant And Spa Hanoi
Hanoi Brilliant Hotel and Spa Hotel
Hanoi Brilliant Hotel and Spa Hanoi
Hanoi Brilliant Hotel and Spa Hotel Hanoi

Hanoi Brilliant Hotel and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 431 out of 580 reviews
Rating 8 - Good. 114 out of 580 reviews
Rating 6 - Okay. 31 out of 580 reviews
Rating 4 - Poor. 2 out of 580 reviews
Rating 2 - Terrible. 2 out of 580 reviews

9.2/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families!
Among the thousand choices you have for a hotel in the Old Quarter, you won't go wrong with this one. The location is fantastic, the rooms are private, clean, and big. We really enjoyed our stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Hanoi
Nice rooms. Good people. Excellent breakfast when you figure out there is a cook to order menu!!
Stayed 1 night in Oct 2024

10/10 Excellent

Franklin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The property has definitely aged compared to the photos. The hotel could probably use some repairs or renovations but overall it wasn’t bad. The aged facility probably adds some Vietnam rustic feel to the place. Just my expectations were higher because of the photos. The room size was good for a family of 4 and the staff were excellent and so helpful. The hotel answered so many of my questions prior to arrival and helped book transportation and tours for us. The worker even walked us across the street one night to help make reservations at a restaurant and even recommended some local food spots for us. The breakfast at the hotel was also good and had omelettes and French toast made to order. Would definitely return.
Stayed 4 nights in Nov 2024

6/10 Okay

Chin Seng

Travelled with family
Liked: Staff & service
Room looks old and small. Pretty expensive compared to other similar hotel. Maybe because it's in a central area at Old Quarters. Receptionists are friendly and speak good English.
Stayed 7 nights in Nov 2024

6/10 Okay

Noriko

Business traveller
Liked: Staff & service
It will probably look nicer once the entrance construction is finished. I stayed there several nights, but unfortunately they never washed the cup and spoon. Breakfast had few choices. The staff were friendly and good, but overall the service was not worth the price.
Stayed 5 nights in Nov 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
11/10 customer service. Best service in any hotel during our Vietnam trip, even though the other 3 hotels we stayed in were 5 stars. Manager Fiona is very responsive and accommodating in helping us plan our stay.
Stayed 2 nights in Nov 2024

8/10 Good

Suffian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Walking distance to Hô Hoàn Kiêm lake & St Joseph Cathedral.
Stayed 4 nights in Oct 2024

10/10 Excellent

kelli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Great service, they have thought of everything. Location is spot on and easy walk to everything. We had the windowless room which was ok. Very low beds and small room but it did the job. Breakfast would be helpful if the food was labelled but highly recommend this hotel for a great stay and service. I would return :)
Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Stayed 3 nights in Oct 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel wonderful old quarters so had character all staff extremely friendly and helpful even sang and delivered a birthday cake !! Good location. But I misread the smaller print that’s said. Only internal window !! So actually no windows ro opens for daylight !!!! And a lot of blue decore Not quite my color but rest was wonderful
Stayed 5 nights in Oct 2024

10/10 Excellent

Philippe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night on our way to Halong Bay. The staff were very kind and helpful when our Limo failed to pick us up, and kept our luggage (no charge) for 3 days while we were away. One more hotel in Hanoi's Old Quarter, but we were treated very well.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ted, Ninole

Liked: Cleanliness, amenities, property conditions & facilities
Staff were fantastic - professional and helpful. Room was nice. Location is perfect.
Stayed 4 nights in Sep 2024

10/10 Excellent

Merilisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptionally helpful and the spa was amazing! Had a massage that was highlight of my trip. Really friendly and helpful. Very quiet in room away from the chaotic street! Highly recommend
Stayed 3 nights in Jul 2024

10/10 Excellent

Khoa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Jun 2024

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay for Hanoi. Very friendly staff and very quiet room. Great value for money.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ziinah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, lovely staff and nice hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Cormac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel Staff could not do any more for us We will come back
Stayed 1 night in Jul 2024

8/10 Good

Cormac

Stayed 1 night in Jul 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the old quarter, only stayed one night but was perfect for exploring. Good facilities and super helpful staff.all facilities worked as expected, comfortable beds made for a good night's sleep.
Stayed 1 night in Jul 2024

8/10 Good

Marc-Andre

Travelled with family
Liked: Cleanliness, staff & service
Friendly staff and awesome location.
Stayed 3 nights in Jun 2024

10/10 Excellent

Tuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five star hotel at a three star price!
This is one of the best hotel experiences I’ve ever had. They pay attention to every detail. We were warmly greeted and even got drinks and snacks upon arrival. It was hot outside but they had already turned out a/c on in our room so it felt great to relax. The room was clean and spacious and perfect for our short stay. Our flight was delayed and they even made us a takeaway breakfast with sandwiches and fruit at 3am! Highly recommended this wonderful gem if you ever find yourself in Hanoi old quarter.
Stayed 1 night in Jun 2024

10/10 Excellent

Teri

Stayed 4 nights in Jun 2024

10/10 Excellent

Sophia

Stayed 1 night in Jun 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
This was one of our best hotel stays in Vietnam. The staff were amazing. Very helpful and friendly. The included breakfast was great. Easy quick walk to the lake and also a bit longer but easy walk to train street Spa massage was very good. Nice to be in the old quarter. Would highly recommend this hotel.
Stayed 1 night in Jun 2024