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Hanoi Lotus Boutique Hotel

4.0 star property
VIP Access

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Photo gallery for Hanoi Lotus Boutique Hotel

Day Use - 4 Hours Only | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds
Family Suite Large Balcony & Terrace (9m2) City View | Balcony
Lobby sitting area
Property amenity
Exterior detail

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking available
  • Bar
  • Spa
  • Room service
  • Housekeeping

Explore the area

Map
2 Hoi Vu Street, Old Quarter, Hoan Kiem, Hanoi, Hanoi, 10000
  • Hoa Lo Prison Museum
    ‪5 min walk‬
  • Train Street
    ‪6 min walk‬
  • Hang Gai Street
    ‪6 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double or Twin Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Superior Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Royal Suite Large Balcony & Terrace (8m2) City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Royal Suite Large Balcony & Terrace (8m2) City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite Large Balcony & Terrace (9m2) City View

Family Suite Large Balcony & Terrace (9m2) City View | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Family Suite Large Balcony & Terrace (9m2) City View

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite Large Balcony (6m2) City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Premium Suite Large Balcony (6m2) City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Day Use - 4 Hours Only

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Day Use - 4 Hours Only

  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Connecting Rooms, Large Balcony City View

Terrace/patio

Connecting Rooms, Large Balcony City View

  • 70 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

Similar properties

Lobby sitting area

Hanoi Royal Palace Hotel 2

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, (3722)
The price is CHF 104
for 1 room
includes taxes & fees
15 Mar - 16 Mar
Hanoi Royal Palace Hotel 2

About this property

Hanoi Lotus Boutique Hotel

Family-friendly Hanoi hotel in Old Quarter with a full-service spa
Along with a full-service spa, this hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site.
Hanoi Lotus Boutique Hotel offers 45 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Royal 2 has 5 treatment rooms. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

The free breakfast at Hanoi Lotus Boutique Hotel gets high marks from our customers. During your stay, you're just a quick walk from Hoan Kiem Lake. You'll find features such as free WiFi in public areas and a free manager's reception, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Valet parking available for a fee
  • Treat yourself to hot stone massages, facials or mud baths at Royal 2
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes mini golf and bicycles to rent
  • Guests really like the accommodation for the cleanliness, low noise level, overall comfort and comfy beds
  • Within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi
  • Airport, railway station and shopping centre shuttle service available for a fee
Hanoi Lotus Boutique Hotel offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A 24-hour business centre, 2 meeting rooms, and coworking spaces are available. A rooftop terrace, spa services, and a library are also featured at the family-friendly Hanoi Lotus Boutique Hotel. An airport shuttle (available 24 hours), a shopping centre shuttle and a train station drop-off service are available for a fee. Parking is available for a fee. A complete renovation of Hanoi Lotus Boutique Hotel was completed in August 2024.

Smoking is allowed in designated areas at this Art Deco Hanoi hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
AUCO Restaurant – This restaurant serves lunch and dinner. Reservations are required.
24-hour room service is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

Chinese (Cantonese), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 70; reservation required
  • Snack bar/deli

Restaurants on site

  • AUCO Restaurant

Things to do

  • Bicycle rentals
  • Books
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Games
  • Library
  • Mini golf
  • Music library

Family friendly

  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Mud bath
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible train station shuttle
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lift (150 centimetre wide door)
  • Low-height counter and sink
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 12:30 PM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Late check-in fee: USD 15
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
This property's breakfast is served at a nearby hotel, located 130 metres away.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Lotus Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 50

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18.00 per vehicle (one way)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-in fee: USD 15
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night
  • Hosted evening meal: USD 70

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses wind energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hanoi Lotus Boutique Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Lotus Boutique Hotel
Hanoi Lotus Boutique
Hanoi Lotus Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel
Hanoi Lotus Boutique Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel Hanoi

Hanoi Lotus Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1908 out of 2210 reviews
Rating 8 - Good. 154 out of 2210 reviews
Rating 6 - Okay. 66 out of 2210 reviews
Rating 4 - Poor. 37 out of 2210 reviews
Rating 2 - Terrible. 45 out of 2210 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The picture on Expedia.com is exactly what you get. Super friendly staff, from the bell boy to the receptionist. The rooms are clean and comfortable. No complains from me and our family of 14 including kids. The staff are so cheerful, helpful, and full of enthusiasm that makes this hotel stands out from the other hotels I had been. Breakfast menu is good with a good choice of buffet and ala carte. Need to specially mention the 2 receptionist that were there during our 4 days 3 nights stay, Ms.Anna and another one (sorry forgot your name), they really made our day with their lovely smiles and greetings ! Overall in terms of hospitality, it is the best hotels I had been to (trust me)..It maybe a 4 star hotel, but with a 5 star hospitality service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have been here many time when we come back Viet Nam for our vacations. The best breakfast ever and location so great. We have good time in this hotel with friendly and helpful staff ..... Nothing to complain,.... hight recommended!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment we arrived the fantastic staff at Lotus Boutique were friendly and very accommodating. They gave us great advise about where to eat and places to visit. Nothing was too much trouble. The breakfast each morning was great! The rooms were spacious and well kept. We really enjoyed our stay and recommend Lotus Boutique. Thank you to everyone at Lotus Boutique .
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My sister and I stayed at Lotus Boutique Hotel for 3 nights. We were very impressed by the warm and kind hospitality of the staff. Anna and the rest of the receptionists, porters and the restaurant staff were extremely friendly and helpful. The rooms are clean and comfortable and the location of the hotel is central and quiet. The staff have certainly made our stay at the hotel a memorable and pleasant one. We strongly recommend Lotus Boutique Hotel to travelers looking for hotel in Hanoi old quarter. :)
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had three fantastic days in Hanoi, it was such a lovely start being welcomed by Ms Mia at the Lotus Hotel. All the staff were amazing, the rooms were clean, comfortable and relaxing. Breakfast was delicious. You really should try this place. Thank you all the staff at Lotus.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three days and nights were spent recently in Hanoi staying at the Lotus Boutique Hotel, Excellent service from a most welcoming and friendly staff who could not do enough for us. Very comfortable rooms and an excellent breakfast each day. The hotel is in the old part of Hanoi and within easy walking distance to shops, cafes and restaurants. I highly recommend this hotel for its comfortable and friendly atmosphere.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel in Hanoi - the staff were the friendliest we have met in Vietnam (which is a very friendly country!) They went out of their way to help us and give us recommendations. The rooms were lovely and had everything you needed. Excellent breakfast and delicious welcoming drinks. We would love to come back.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anna and her team were excellent in their service, always eager to assist and fulfill all our request.. The superior rooms were small but managable for 2. Deluxe and Family is OK. Cleanliness is at its BEST. Breakfast was great with a mini buffet AND alacarte menu. We got a package with the Flamingo Cruise.. I have to stress, the food menu on the cruise was even better.. They even had wifi on board. Overall, a great experience with Lotus Boutique Hotel..
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service, really helpful with information sheets for local restaurants, museums and lots more.The location was not initially what I expected, but actually it was great for getting around as it is in the busy old town. Good breakfasts with cooked selection freshly made. The staff were all so friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were only too willing to help with everything. They were friendly and inviting.
Stayed 4 nights in Nov 2024

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable,location friendly staff
Stayed 1 night in Nov 2024

2/10 Terrible

Aboutaleb

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
While booking tours or anything's they weren't explaining or telling the options. The three tours I have booked with them I was charged doubled the price each time. I never stay or book any tour with these guys
Stayed 2 nights in Nov 2024

6/10 Okay

Jasmin

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Great staff and service. the room is clean and comfortable. It is easy to go to famous spots in Hanoi. The staff are nice and friendly and passionate. the breakfast is sooooo good. Definitely will stay there next time.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We decided to book only one night at the Lotus Boutique Hotel not knowing what to expect. Needless to stay we remained here for a total of 3 nights. Mia her amazing team went above and beyond to ensure we were comfortable & well looked after. The rooms were clean, the beds were comfortable and the shower was great. Location is perfect for exploring the Old Quarter. We cannot recommend the Lotus Boutique Hotel enough!! If we ever get the chance to go back to Hanoi we will definitely be making a stop back here. Thank you so much to all the staff for making our stay so wonderful :)
Stayed 3 nights in Oct 2024

10/10 Excellent

Nima Patel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My partner and I stayed here for 4 nights at the end of our trip to Vietnam and Cambodia. The staff are a fantastic team, and are so enthusiastic in helping you get the best out of your stay with them - and in Hanoi. Great location in the Old Town and easy walking to the best spots. A really authentic hotel which encapsulates sights and sounds of the real Vietnam. Would definitely stay there again. The staff are all smiles under the great management of Alex, the Hotel Manager. Nothing is too much trouble.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

David

Disliked: Property conditions & facilities
Subtle grifter here. Be careful if you choose this hotel. It turns out they have 2 properties. All the pics of the lobby amenities and views are of the nice property (where breakfast is served) We overpaid for a city viewwe didn’t get. They way they had their money is upon check in (after a 16 hour flight and you are tired) the present you with a bill in VND even though you res reserved the room in CAD dollars: They pray on the trust and excitement of new arrivals. If you ask any questions about your room after the fact nobody speaks English suddenly. It was a disappointing way to start our trip as we paid top dollar (way over market) about $325 CAD when our room was worth maybe $200. I blame the management for this as they train the staff. On the positive side the staff here is lovely and the property the advertise on the internet is lovely although overpriced on the market. It’s too bad our introduction to Vietnam with this company was being misled, as it set a bad tone for our arrival. That being said the $375 or so CAD they overcharged us for the stay won’t affect our trip or lives. It’s just not any fun to get taken advantage of. The reason we know they have a very nice primary property is that is where breakfast is served. We walked out a back alley building where we stayed, to a beautiful heritage building on a primary road. I booked a city view based on the pics from this property. Overall Vietnam is a great country with lovely people. Just be careful of
Stayed 3 nights in Nov 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many attractions. Service good, short walk to breakfast
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lovely women at the reception area were nothing but nice to my cousin and I when we visited Hanoi. They were very helpful with arranging tours, and accomodating when we decided to stay two more nights because we were enjoying ourselves so much in vibrant Hanoi. Would highly recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed with 2 friends for 4 nights here, we initially only booked one night not quite knowing what to expect but wow. Staff were amazing and so very helpful in every way. Rooms were comfortable and clean. Good showers and comfy beds. Breakfast included was a must, great selection and quick to come out. Felt very welcome and safe (important for 3 young females traveling together). Great spot in the old quarter with lots of restaurants and heaps of street food vendors. Happily recommend to anyone wanting a great value for money spot in the old quarter with good facilities.
Stayed 4 nights in Oct 2024