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Hanoi Royal Palace Hotel 2

4.0 star property
VIP Access

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Photo gallery for Hanoi Royal Palace Hotel 2

Lobby sitting area
Family Room with Large Window | Memory-foam beds, minibar, in-room safe, blackout curtains
Massages
Business centre
Premium Suite Large Balcony City View | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking available
  • Spa
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
95 Hang Bong Street, Old Quarter, Hoan Kiem District, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪6 min walk‬
  • Hoan Kiem Lake
    ‪8 min walk‬
  • Hanoi Old Town Night Market
    ‪9 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Royal Panorama Suite City View

Royal Panorama Suite City View | Memory-foam beds, minibar, in-room safe, blackout curtains

Royal Panorama Suite City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room with Large Window

Family Room with Large Window | Memory-foam beds, minibar, in-room safe, blackout curtains

Family Room with Large Window

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite Large Balcony City View

Premium Suite Large Balcony City View | Memory-foam beds, minibar, in-room safe, blackout curtains

Premium Suite Large Balcony City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Day Use - 3 Hours Only

Memory-foam beds, minibar, in-room safe, blackout curtains

Day Use - 3 Hours Only

  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Royal Suite City View

Memory-foam beds, minibar, in-room safe, blackout curtains

Premier Royal Suite City View

  • 47 sq m
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Royal Suite, City View (2 Double and 1 Single Bed)

Royal Suite, City View (2 Double and 1 Single Bed) | Memory-foam beds, minibar, in-room safe, blackout curtains

Royal Suite, City View (2 Double and 1 Single Bed)

  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Bed

View all photos for Deluxe Double Room, City View

Memory-foam beds, minibar, in-room safe, blackout curtains

Deluxe Double Room, City View

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room with Window

Memory-foam beds, minibar, in-room safe, blackout curtains

Deluxe Double or Twin Room with Window

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, 1 Double and 2 Single Beds, City View

Memory-foam beds, minibar, in-room safe, blackout curtains

Family Suite, 1 Double and 2 Single Beds, City View

  • 42 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

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About this property

Hanoi Royal Palace Hotel 2

Art Deco hotel connected to the convention centre in Hanoi with free breakfast
Along with a restaurant, this hotel has a snack bar/deli and a 24-hour business centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, spa services and 24-hour room service are on-site.
Hanoi Royal Palace Hotel 2 offers 45 air-conditioned accommodations with minibars and a safe. Beds feature memory foam mattresses. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
The free breakfast at Hanoi Royal Palace Hotel 2 gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Hoan Kiem Lake. You'll find features such as free WiFi in public areas, plus a restaurant and a snack bar/deli.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Vietnamese cuisine while dining at Royal
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the spaciousness, cleanliness, low noise level and overall comfort
  • Within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi
  • Airport and train station pick-up shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business centre. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Spa services, a library, and a terrace are also featured at Hanoi Royal Palace Hotel 2. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:30 AM.
Royal – This restaurant specialises in Vietnamese cuisine and serves breakfast and lunch.
24-hour room service is available.

Languages

English, French, German, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (USD 25 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Royal

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • On a lake
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Royal Palace Hotel 2

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are available for USD 5 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Valet parking fee: USD 25 per day
  • Crib (infant bed) fee: USD 5 per day
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Hanoi Royal Palace Hotel 2 offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Royal 2
Hanoi Royal Hotel 2
Hanoi Royal Palace
Hanoi Royal Palace 2
Hanoi Royal Palace 2 Hotel
Royal Palace 2 Hanoi
Royal Palace 2 Hotel Hanoi
Royal Palace Hanoi Hotel
Royal Palace Hotel 2
Royal Palace Hotel 2 Hanoi
Royal Palace 2
Hanoi Royal Palace 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel
Hanoi Royal Palace Hotel 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel Hanoi

Hanoi Royal Palace Hotel 2 Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3250 out of 3773 reviews
Rating 8 - Good. 250 out of 3773 reviews
Rating 6 - Okay. 133 out of 3773 reviews
Rating 4 - Poor. 82 out of 3773 reviews
Rating 2 - Terrible. 58 out of 3773 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Khanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I highly recommend this place
I stayed here for a few days during the long weekend. The establishment was very nice, great location, and the manager Mr Jimmi was so helpful and informative! He helped book me on several tours, and gave me some wonderful food recommendations.
Stayed 1 night in Oct 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jimmi the hotel manager is an incredibly helpful man. The best hotel manager in Hanoi. Every question and concern was dealt with promptly. Jimmi and his staff were great at organising any tours or trips that we requested including a Halong Bay tour using Galaxy and Sapa, 1 day tour: City tour, Perfume Pagoda, Hoa Lu - Tam Coc.Flights could also be organised through the hotel to other locations such as Hoi An and Ho Chi MInh City which was also convenient and good. I would definitely recommend this hotel to any new or returning hanoi stayers. The rooms were large and the cleaning service provided was good. Laundry was performed on the same day which was convenient. The vietnamese style breakfast options were nice and simple! Great Customer service at all times. Great location in the old quarter. If there were any places that were a slight distance away, the hotel promptly called a taxi. Reliable staff is something i value when looking at a place to stay and this is definitely something that the Royal Palace Hotel in Hanoi has. I would definitely return to Royal Palace Hotel in Hanoi to see Mr Jimmi in the near future. Thank you Royal Palace Hotel Hanoi for such a great stay and vietnamese experience!

10/10 Excellent

AMY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful: the boys and girls at the reception, the restaurant staff. The hotel is clean and very close to many good restaurants and touristic points Jennie was very very helpful and friendly. She booked us two wonderful tours, Ninh Binh and Ha Giang. She is very client oriented and wants the best for her clients. She also arranged the train tickets for us. Big thank you, Jennie!

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located close to everything in Hanoi. The room is very spacious and bright. The management particularly is super helpful and have supported us with everything! We recommend staying at the Hnoi Royal palace.
Stayed 5 nights in Nov 2024

10/10 Excellent

Hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and the staff were very helpful. they organised both our trips to Ha Long and Sapa without any fuss
Stayed 1 night in Dec 2024

8/10 Good

Didacus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There's insufficient modern charging point in the room.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recently stayed at a hotel that exceeded all my expectations. The service was impeccable, with friendly and attentive staff who always went above and beyond to assist. The location was perfect, providing easy access to all the sights and attractions. I highly recommend this hotel for anyone looking for a great stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
직원들은 친절하고 세심하며 항상 따뜻한 미소로 손님을 도울 준비가되어 있습니다. 호텔은 기대를 뛰어넘는 최고급 서비스를 제공하므로 편안함과 편리함을 추구하는 여행객에게 완벽한 선택이 될 것입니다.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely staff ( Sulli and Jimmy). Great location!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Rasmus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff! Before arriving, they messaged and helped set up airport transport to the hotel - which went seamlessly. We were greeted warmly, and they were very accommodating in moving us from a lobby room to one that was on a higher floor. Hotel is on a busy street, but we enjoyed being in the heart of the Old Quarter and having easy walking access to stores, restaurants, coffee, pretty much anything we needed.
Stayed 2 nights in Dec 2024

10/10 Excellent

robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was at a really good location & since it was my last night the team upgraded my room. They were very friendly & supportive. Jennie are an amazing host.

10/10 Excellent

Hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff took very good care of us, they tried to help with everything. We booked a cruise over the hotel to the Halong bay and by our self we booked a different hotel on cat ba. But despite that, they took care of the transport to the other hotel and back to Hanoi from the other hotel To summarize: just great service! Thank you!

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff Tung, the manager from Royal Palace is very attentive and helpful. He sent me a warmest greetings via WhatsApp immediately after my booking. He also helped arrange our 1 day Halong Bay tour at very reasonable price. He really made our stay unforgettable.
Stayed 3 nights in Oct 2024

10/10 Excellent

Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel deserves 100/10! Clean, spacious room and toilette, AC and WiFi working fast. Delicious breakfast with many options to choose and great variety of fresh fruits. The real treasure of the place is the Staff and manager Jimmi- everyone is super kind and helpful! Jimmi organised transport from the airport to hotel and then to CatBa at a really good price. We also booked cooking classes which was an absolute hit! As a group of 6, never before we experienced such caring about our wellbeing and needs. I truly recommend the hotel! :-)
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff are amazing, so so friendly and welcoming and will help you with anything you need. thank you for being so kind and welcoming us to your hotel! even the chef/kitchen staff are super lovely. also appreciated the English speaking channels on the TV. good location too on the Main Street near a circle K

8/10 Good

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hanoi Royal Palace 2 is very centrally located in the Old Quarter of Hanoi making local attractions very walkable. The staff was excellent, very informative & helpful.our room (#305) was clean & adequate for our needs. There was a noisy dog & loud TV early mornings in the adjacent building, no fault of the Royal Palace. Breakfast was good, offering eggs to order. As with all the hotels we have stayed at in SE Asia, bathroom lighting could be better, hand towels more plentiful, more hooks to hang items on (towels & clothing) & all paper products are super thin (tissues & toilet paper). That said, we would recommend this hotel. They also assisted us with selecting a Halong Bay cruise when the one we had booked canceled. It was Auco cruise & it was the highlight of our visit to Hanoi! They picked us up at the hotel & took us directly to the boat at the cruise port (no tender). They also took us back to the hotel after the cruise. There was no intermediary meeting place which made our transfer to/from super convenient. We highly recommend this cruise line & definately do the 3 day/2 night cruise as it is most enjoyable. The food was delicious, the activities enjoyable & the scenery was beyond spectacular! Thank you Hanoi Royal Palace 2 & Auco cruises!
Stayed 3 nights in Nov 2024

6/10 Okay

Afroza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for rhe mobey paid. It was a juce hotel. Staff was wonderful. The only con would be the shower wasn't draining well. But overall pretty good hotel. Very central.
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, Especially Jimmy.

10/10 Excellent

Chaimae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a very nice experience, it was my first time in hanoi and everything was very impressive, i didn't know what to expect since i booked the hotel, i was in frankfurt, i sent a message to booking if you have any idea how I could reach them at the hotel, a few minutes later I received the answer that someone was coming from the airport to pick me up, even though I landed at 4am at a cost of only 20 euros. The lady at the reception gave me a temporary room until my room is ready, it didn't cost anything, thanks again to Ms. Huong and for organizing the trip, she is a very nice person and takes great care of the customers of the Hotels satisfied no matter what you need and do laundry or ride around the city on a motorbike. Thanks for everything Bellon
Stayed 1 night in Nov 2024

10/10 Excellent

Sabarinath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, staff are incredibly welcoming and helpful, room was clean and had everything we needed. breakfast on site
Stayed 2 nights in Nov 2024

2/10 Terrible

Karen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this hotel. This is the worst hotel I ever stayed in. The room was dirty and the bed was uncomfortable, the bathroom was filthy and even had someones hairs left behind. We were supposed to stay for 3 nights and had to leave after 1 night due to the filth of the room and the uncomfortable bed. Do not stay here. This is not a 4 star hotel as advertised…I wouldn’t even give it 1 star.
Stayed 3 nights in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
It must be an old building but it's renovated nicely. My room was very comfortable, the breakfast (included) was great, the staff were smiling, attentive and friendly.
Stayed 3 nights in Nov 2024

10/10 Excellent

Esmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 4 nights in this hotel at the end of a 16 day trip to Vietnam. The service which included breakfast for free everyday, was incredible and faultless in my opinion and also my partners. Aircon, internet, hot water, clean and professionally presented for a very cheap rate. The location is ideal for exploring the authentic lifestyle of nations capital. Beyond that though, the human element was the best we experienced in Vietnam, everything organised free of charge unlike other more expensive hotels we frequented. Young and enthusiastic staff. Mr Tung and his team offered an outstanding service and I would recommend any traveller to his hotel, be it for a day or a month it is well worth it.