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L’HÔTEL du LAC Hanoi

4.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for L’HÔTEL du LAC Hanoi

Bar (on property)
City view
Lobby sitting area
Front of property
Food and drink

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
35 - 37 Hang Trong, Hoàn Kiem, Hanoi, vietnam, 10000
  • Hang Gai Street
    ‪2 min walk‬
  • Hoan Kiem Lake
    ‪3 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪45 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Double Neighbor View

Executive Double Neighbor View | Minibar, in-room safe, individually decorated, desk

Executive Double Neighbor View

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Double Suite Balcony Street View

Junior Double Suite Balcony Street View | Minibar, in-room safe, individually decorated, desk

Junior Double Suite Balcony Street View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Internal Window

Deluxe Twin Internal Window | Minibar, in-room safe, individually decorated, desk

Deluxe Twin Internal Window

  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Du LAC Grand Luxury Suite

Du LAC Grand Luxury Suite | Living area | LCD TV

Du LAC Grand Luxury Suite

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Internal Window

Deluxe Double Internal Window | Minibar, in-room safe, individually decorated, desk

Deluxe Double Internal Window

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Twin Suite Balcony Street View

Junior Twin Suite Balcony Street View | Street view

Junior Twin Suite Balcony Street View

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Suite Balcony City View

Premium Suite Balcony City View | Minibar, in-room safe, individually decorated, desk

Premium Suite Balcony City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Neighbor View

Executive Twin Neighbor View | Minibar, in-room safe, individually decorated, desk

Executive Twin Neighbor View

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Du LAC Sunset Terrace Suite

Du LAC Sunset Terrace Suite | Terrace/patio

Du LAC Sunset Terrace Suite

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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4.9 out of 5, Exceptional, (3344)
The price is CHF 86
for 1 room
includes taxes & fees
12 Feb - 13 Feb
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About this property

L’HÔTEL du LAC Hanoi

Hotel with a full-service spa, a short walk to Hoan Kiem Lake
This hotel features a full-service spa, a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe and valet parking. Change of towels is available on request
L’HÔTEL du LAC Hanoi offers 66 air-conditioned accommodations with minibars and a safe. Each accommodation is individually decorated. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the free breakfast at L’HÔTEL du LAC Hanoi . During your stay, you're just a quick walk from Hoan Kiem Lake. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Valet parking available for a fee
  • Treat yourself to massages, body wraps or body scrubs at the spa
  • Amenities include locker space, laundry facilities and a lift
  • Guests love the restaurant and breakfast
  • Just a 3-minute walk from Hoan Kiem Lake and 5 minutes on foot from St. Joseph's Cathedral of Hanoi
L’HÔTEL du LAC Hanoi offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

L’HÔTEL du LAC Hanoi also features a rooftop terrace, concierge services, and laundry facilities. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
L’HÔTEL du LAC Hanoi has a restaurant on site.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (VND 300,000 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at L’HÔTEL du LAC Hanoi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: VND 300000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 02439346333

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

L'Hôtel du Lac Hanoi
L’HÔTEL du LAC Hanoi Hotel
L’HÔTEL du LAC Hanoi Hanoi
L’HÔTEL du LAC Hanoi Hotel Hanoi

L’HÔTEL du LAC Hanoi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 802 out of 914 reviews" "
Rating 8 - Good. 82 out of 914 reviews" "
Rating 6 - Okay. 22 out of 914 reviews" "
Rating 4 - Poor. 7 out of 914 reviews" "
Rating 2 - Terrible. 1 out of 914 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Derick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Oct 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is impeccable. The soft touches such as made to order menu in addition to the buffet breakfast is great. Also they sent us free snacks and fruits after our long day at Ha Long Bay is so thoughtful. Everyone in the hotel are so friendly. We had a room with a balcony and the windows are double glazed so no noise from the street. The size of the room is a bit tight but adequate for 2 people.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was top notch!
Stayed 2 nights in Oct 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely boutique hotel, great staff, clean, lovely breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Ava

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Tiffany, LOVELAND

Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are extremely professional and helpful.
Stayed 2 nights in Oct 2024

8/10 Good

Matthew

Stayed 3 nights in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to stay
Fantastic location, close to all the action, but very quiet rooms. Very clean and the staff were so friendly and helpful. Breakfast was amazing with a fantastic selection. Would definitely recommend to others and stay there again.
Stayed 3 nights in Oct 2024

8/10 Good

Elaine

Liked: Property conditions & facilities
Wonderful boutique hotel in the heart of Hanoi. Staff are ver attentive to your needs. Breakfast is awesome but dinner menu could be improved. Would definitely stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Chan

Stayed 4 nights in Sep 2024

10/10 Excellent

Seungjun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All employee provide fantastic service , I really thanks for employee Ms clothe.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at L’Hotel du Lac were fantastic, the place is ver clean, and is in a very convenient location for walking around the lake and the Old Quarter. Chloe was extremely helpful in arranging for us a 3 day tour to Ha Long bay and Ninh Binh. The tour was great, and Chloe provided great follow up to during the tour to ensure that we knew exactly what connections we were getting between locations. Thank you Chloe. We would definitely stay at L’Hotel du Lac next time we are in Hà Nội.

10/10 Excellent

Li Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Oct 2024

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
The staff here cannot do enough for you. They make the hotel really special. They are helpful, polite, kind and look after you well. The hotel is in a good location and easy to find. Good rooftop bar and spa.
Stayed 2 nights in Oct 2024

8/10 Good

Ervin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location very much. Of course it is relative to Vietnam and should not be compared to other well developed countries. Its in the middle of old town which is the main shopping area. In our stay one of the other rooms tenants were smoking at night and it come through into our room. Staff investigated and the issue stopped. Very helpful staff and very friendly in all regards, all we had to do is ask and they move earth and heaven to accommodate your needs. Hotel have a hard but comfortable bed and pillows. In a Hanoi standard its excellent and we recommend this hotel for your next stay in Hanoi.
Stayed 9 nights in Oct 2024

10/10 Excellent

Ha Thanh, Rio Vista

Stayed 4 nights in Sep 2024

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Rudy R

Liked: Cleanliness, amenities
Excellent breakfast. Friendly staff. Bad room odor
Stayed 2 nights in Oct 2024

2/10 Terrible

Louise

Stayed 3 nights in Sep 2024

10/10 Excellent

Saffron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Hanoi
Great stay, room was in good condition and staff were really friendly and helpful
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

LONG YAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very nice, front desk staffs very helpful. We take early flight back home and the hotel prepared breakfast box to us. The sky bar promotion buy 1 get 1 free and we enjoy our time in there. It was a great last day of my holiday.
Stayed 1 night in Sep 2024

10/10 Excellent

Chan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff service is very good! They are very accommodating to our requests. Very patient and polite.... And they arranged birthday cakes for people on their actual birth days. With room decoration! The breakfast variety is great! And good food too.
Stayed 7 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel in the heart of the old quarter. It is clean and well maintained, however the best quality is the excellent service provided by the staff and management. The hotel manager, Mary was exemplary and ensure we were treated like VIPs the entirety of our stay. Highly recommended.
Stayed 2 nights in Sep 2024