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New Airport Hotel

3.0 star property

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Photo gallery for New Airport Hotel

Front of property
1 bedroom, premium bedding, down duvets, memory-foam beds
Front of property
Front of property
1 bedroom, premium bedding, down duvets, memory-foam beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Pet-friendly
  • Parking included
  • Room service
  • Housekeeping

Explore the area

Map
6 Vo Nguyen Giap Street, Thai Phu V., Noibai Airport, Soc Son, Hanoi
  • West Lake
    ‪13 min drive‬
  • Hanoi Old Town Night Market
    ‪19 min drive‬
  • Hoan Kiem Lake
    ‪21 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Double Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Deluxe Double Room

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Mountain View

1 bedroom, premium bedding, down duvets, memory-foam beds

Suite, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Exclusive Quadruple Room

Exclusive Quadruple Room | 1 bedroom, premium bedding, down duvets, memory-foam beds

Exclusive Quadruple Room

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Shared Dormitory

Deluxe Shared Dormitory | 1 bedroom, premium bedding, down duvets, memory-foam beds

Deluxe Shared Dormitory

  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Double or Twin Room, 1 Double Bed

1 bedroom, premium bedding, down duvets, memory-foam beds

Superior Double or Twin Room, 1 Double Bed

  • 30.0 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

1 bedroom, premium bedding, down duvets, memory-foam beds

Family Room

  • 40 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

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About this property

New Airport Hotel

Pet-friendly hotel connected to a shopping centre in Hanoi with free valet parking
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, coffee/tea in a common area, a business centre and concierge services are on-site. All 24 soundproofed rooms provide free WiFi, free wired Internet and memory foam beds. Guests will appreciate conveniences such as kitchens and coffee makers, while LED TVs with cable channels and DVD players provide a bit of entertainment.
New Airport Hotel offers 24 air-conditioned accommodations with DVD players and minibars. Memory foam beds feature down duvets and premium bedding. 32-inch LED televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with coffee/tea makers. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a ceiling fan. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at New Airport Hotel, you'll be connected to a shopping centre and close to Melinh Plaza. You'll find features such as free WiFi in public areas and free valet parking, plus a restaurant. Built in 2015, this comfortable hotel has 24 rooms over 5 floors. All rooms offer free WiFi and kitchens.
  • Air-conditioned accommodations with kitchens, memory foam beds and living rooms
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a playground
  • 13 minutes by car from West Lake and 9 minutes from Nhat Tan Bridge
  • Airport pick-up shuttle service available for a fee
  • Pets welcome free of charge
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi and wired Internet are free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at New Airport Hotel. You'll have access to the indoor pool and outdoor pool at a partner property. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

On-site venue – Overlooking the garden, this restaurant specialises in Vietnamese cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Covered extended parking on site (VND 80,000 per night)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Playground
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Dining table
  • DVD player
  • In-room kitchen
  • Laundry facilities
  • Living room
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Kitchen
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk chair
  • Free local calls
  • Heating
  • Living room
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 AM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 44 lb per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 100000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: VND 20000 (from 6 to 10 years old)
  • Covered extended parking fee: VND 80000 per night
  • Rollaway bed fee: VND 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
New Airport Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

New Airport Hotel Hanoi
New Airport Hanoi
New Airport Hotel Hotel
New Airport Hotel Hanoi
New Airport Hotel Hotel Hanoi

New Airport Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 25 out of 86 reviews
Rating 8 - Good. 37 out of 86 reviews
Rating 6 - Okay. 13 out of 86 reviews
Rating 4 - Poor. 7 out of 86 reviews
Rating 2 - Terrible. 4 out of 86 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mobahil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport and though they can arrange their own taxi for pick up and drop off if you need, I was easily able to book a Grab taxi for myself from the airport to the hotel. My room was super clean and spacious. There were no issues with hot water. My room rate also included a simple but freshly made breakfast which was great! There is not much at the walking distance around the hotel but grab taxis are easily available to go anywhere you need. In short, if you need a comfortable and clean place to sleep/transit near the airport, you can rely on this hotel.
Stayed 1 night in Nov 2024

8/10 Good

My, Pontiac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

ijeoma ann

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 5 nights in Feb 2024

10/10 Excellent

Liam

Stayed 1 night in Aug 2023

4/10 Poor

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
this picture is not the place, they are very sneaky. I booked two king beds for one night. We were put in a room with 3 single very small beds. no windows! scary, smelly.. not good at all
Stayed 1 night in Mar 2023

8/10 Good

Courtney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the new airport hotel was exactly what we needed after arriving in Hanoi close to midnight! Very close proximity to the airport, TOMMY IS AMAZING, even picked us up from the airport himself. Made us feel very welcome and taken care of, he had good communication with WhatsApp. Rooms were clean and loved that there was breakfast for us! Only disappointing part was the Catba island tour which we booked through the hotel, was not exactly as planned/promised from what we were expecting from the exact itinerary on the website. Confusion with language barrier and transportation to and from Catba was a little hectic (we were dropped off on the side of the road in the middle of old town Hanoi all alone, and picked up by another random bus) and the days were reversed from the itinerary. Aside from that we did manage to make it there and back to the new airport hotel (again thanks to Tommy) after lots of trust and blind faith in the drivers.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tommy was a super, super host. His property is extremely clean and Tommy is also very friendly. Would come here again!

10/10 Excellent

Paul, Pleasantville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel near airport when coming into or heading out of Hanoi
Stayed 1 night in Jan 2023

10/10 Excellent

Yukimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great convenient location to the airport. Service was hospitable and we really appreciated the shuttle to and from the airport.

10/10 Excellent

Kit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star service
The owner, Tommy, is amazing. He’s extremely helpful, very kind, very gracious. He serves breakfast in the morning and coffee. The hotel is an amazing price for great service and value. Really appreciated everything Tommy helped me with to make my first night easy as I was a bit nervous as a 1st time solo traveler. He made me feel very welcome and comfortable, he helped me download WhatsApp and Grab and he helped me exchange money and explained to barter with people and he set up a ride for my next destination. Highly recommend Great service Great value
Stayed 1 night in Dec 2022

2/10 Terrible

Nayan

Stayed 1 night in Dec 2022

10/10 Excellent

Sergey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The friendliest hotel in Hanoi
Staff are super friendly, try hard to ensure a good stay. From pick up at airport to the return, a very pleasant experience. When I needed an electric plug adaptor that they didnt have, staff went to a shop and purchased one. The room was large, clean, newly renovated. Bed and pillows very comfortable. Great little boutique airport hotel.
Stayed 1 night in Aug 2022

4/10 Poor

Khanh

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About 5 to 10 minutes from airport; they have round trip convenient transportation for a reasonable price. Great stay for connecting flight or early morning flight at Hanoi airport. Good value!
Stayed 1 night in Feb 2020

8/10 Good

Leslie

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Freddie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Luc

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and very affordable
Close to hotel and neighborhood can seem shaky at first, but friendliness of staff, price, and cleanliness and comfort of rooms more than made up for that. Bfast was plain but awesome (and included in price). All in all a very nice and affordable hotel.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Vicky

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely friendly and helpful staff. Close and convenient for the airport.
Stayed 1 night in May 2019

6/10 Okay

Emma

Disliked: Staff & service
A very basic hotel. Good for an overnight stay to catch another flight.
Stayed 1 night in Apr 2019

8/10 Good

Don, Coquitlam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Close to airport. Staff very helpful. Basic but worth the money.
Stayed 1 night in Mar 2019

10/10 Excellent

Silas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a good place near the airport
We were picked up at the airport and taken to the hotel, and then the next morning for a small fee we were taken to get our next flight
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Ruth, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic hotel good for a one night stay close to airport.
Stayed 1 night in Aug 2018