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Somerset Grand Hanoi

4.5 star property

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Photo gallery for Somerset Grand Hanoi

Outdoor pool
Property amenity
Exterior
Garden
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Washer
  • Bar

Explore the area

Map
49 Hai Ba Trung Street, Hoan Kiem District, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪8 min walk‬
  • Hoan Kiem Lake
    ‪10 min walk‬
  • Hanoi Old Town Night Market
    ‪14 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪41 min drive‬

Room options

View all photos for Deluxe Room, 2 Bedrooms

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 2 Bedrooms

  • City view
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Executive Room, 1 Bedroom

1 bedroom, in-room safe, desk, blackout curtains

Executive Room, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 3 Bedrooms

1 bedroom, in-room safe, desk, blackout curtains

Executive Room, 3 Bedrooms

  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

View all photos for Premier Room, 2 Bedrooms

1 bedroom, in-room safe, desk, blackout curtains

Premier Room, 2 Bedrooms

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, 3 Bedrooms

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 3 Bedrooms

  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

View all photos for Executive Room, 2 Bedrooms

1 bedroom, in-room safe, desk, blackout curtains

Executive Room, 2 Bedrooms

  • City view
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

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includes taxes & fees
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About this property

Somerset Grand Hanoi

Luxury aparthotel with 3 restaurants and fitness centre
3 restaurants, an outdoor pool and a fitness centre are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a conference centre are on-site. Each apartment provides free WiFi and free wired Internet, an LCD TV with cable channels, and a kitchenette with a fridge, an oven and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a dining area, and other amenities include a balcony and a DVD player.
Somerset Grand Hanoi offers 185 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. LCD televisions come with premium cable channels. Accommodation at this 4.5-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, separate dining areas and coffee/tea makers. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This Hanoi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the room service at Somerset Grand Hanoi. During your stay, you're just a quick walk from St. Joseph's Cathedral of Hanoi. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants. Built in 1997, this luxury aparthotel has 185 apartments over 25 floors. This property offers pet-friendly amenities, such as food and water bowls. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a washer/dryer and a balcony
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Guests have great things to say about the room service and the helpful staff
  • Within a 15-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi
  • Airport and train station pick-up shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Somerset Grand Hanoi offers its guests a kids' pool, an outdoor pool, Access to hot tub, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, a meeting room, and limo/town car service are available. A fitness centre, a vending machine, and gift shops/newsstands are also featured at the luxury Somerset Grand Hanoi. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Self parking is free.

This 4.5-star Hanoi aparthotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Playground
  • Supervised activities for children (surcharge)

Kitchenette

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 9 AM for a fee: VND 284,000 for adults and VND 142,000 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Limited room service

Bedrooms

  • Alarm clock
  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: VND 750,000 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • DVD player
  • LCD TV with premium cable channels
  • TV in common areas

Outdoor areas

  • Balcony

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Business centre
  • Conference centre
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Up to 10 kg per pet
  • Fee: VND 577,500 per pet per night
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In the city centre
  • Near a train station

Things to do

  • Bicycle rentals
  • Children's club
  • Children's pool
  • Gym
  • Shopping centre
  • Supervised activities for children
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 100% renewable energy
  • 185 units
  • 25 floors
  • Banquet hall
  • Bicycle rentals
  • Built in 1997
  • Energy-saving switches in guestrooms
  • Recycling
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: VND 577500 per pet, per night
  • Maximum 2 (weight limit: 22 lb per pet)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 750000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 284000 for adults and from VND 142000 for children
  • Airport shuttle fee: VND 1790000 per vehicle (return)
  • Airport shuttle fee per child: VND 1790000 (return), (up to 11 years old)
  • Pet fee: VND 577500 per pet, per night
  • Rollaway bed fee: VND 750000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Somerset Grand Hanoi offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Somerset Aparthotel Hanoi Grand
Somerset Grand Hanoi
Somerset Hanoi Grand
Somerset Grand Hanoi Hotel Hanoi
Somerset Grand Hotel Hanoi
Somerset Grand Hanoi Apartment
Somerset Grand Apartment
Somerset Grand
Somerset Grand Hanoi Aparthotel
Somerset Grand Aparthotel
Somerset Grand Hanoi Hotel
Somerset Grand Hotel Hanoi
Somerset Grand Hanoi Hanoi
Somerset Grand Hanoi Aparthotel
Somerset Grand Hanoi Aparthotel Hanoi

Somerset Grand Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 593 out of 1015 reviews
Rating 8 - Good. 341 out of 1015 reviews
Rating 6 - Okay. 56 out of 1015 reviews
Rating 4 - Poor. 19 out of 1015 reviews
Rating 2 - Terrible. 6 out of 1015 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great location and excellent size for family of 4
Stayed 1 night in Dec 2024

8/10 Good

Maureen

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Anshul

Travelled with family
Liked: Cleanliness, room comfort
Superb
Great stay in a great location! Go for it
Stayed 1 night in Oct 2024

10/10 Excellent

Trung

Liked: Cleanliness, property conditions & facilities
Except for being next to a hospital and the noise and traffic associated with it, it is in a very convenient location with access to many restaurants and Hanoi’s old quarters. Be sure ti ask for a high-level floor to minimize the road noise. Hotel is a bit dated but is still very good with very helpful and courteous staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Raynold

Travelled with family
Liked: Cleanliness, room comfort
The hotel is amazing for families. The table tennis and pool, and billiards is great for downtime each day. The two for one cocktails by the pool are a must too. Our room was tired with a patchy paint job, and poor natural lighting, otherwise it was perfect. It was super clean - we were very comfortable.
Stayed 13 nights in Oct 2024

10/10 Excellent

Trung

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is more like a luxury apartment with a full kitchen and a washing machine. I like the pool and the sauna facilities. It is in a location that has many eateries and is very close to the Hanoi old quarters.
Stayed 4 nights in Oct 2024

10/10 Excellent

Terrance

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Archit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic property. And even better service. Housekeeping was kind enough to help us at all odd hours. 10/10.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kim Beng

Business traveller
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Hyunsub

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, amenities, room comfort
Excellent hotel! Big rooms with all amenities. We stayed in the 2 bedroom apartment which had a seperate kitchen with dishwasher and washing machine. Excellent breakfast with lots of seating. Restaurant also provides great lunch and dinner options. Great sports bar that showed the AFL and other international sports. Facilities were excellent - large pool with 2 smaller jacuzzis. Gym, sauna and steam and steam room, plus pool table and kids playground area. Walking distance to many attractions but also a cheap Grab ride. A grocery store downstairs plus 2 restaurants, hairdresser, chiropractor and specialty shops. We stayed here during Typhoin Yagi where we felt safe and well looked after by hotel staff. We loved our stay and would 100% stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Georgina

Stayed 3 nights in Sep 2024

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Hoa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Spacious room good services food is excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff
Stayed 4 nights in Aug 2024

8/10 Good

chris

Travelled with family
Liked: Cleanliness, amenities
Overall good value for what you pay. Rooms need new paint and carpet. Some rooms have mold odors, but AC works good, beds7/10, bathrooms7/10. We stayed in 2 bedrooms apartment which had a living room and kitchen, washer dryer. Pretty happy with how much we pay.
Stayed 1 night in Aug 2024

8/10 Good

chris

Travelled with family
Liked: Cleanliness, amenities
Hotel next to Hoa Lo museum, there is a small convenient store and a mall downstairs with AC. Rooms are large and clean, has kitchen, big refrigerator and washer dryer. But rooms are very old, Needs new paint and new carpet, might have odors. But the rate is cheaper, good bargain. Beds are okay, bathrooms are okay..
Stayed 1 night in Aug 2024

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacko

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There's a range of sports equipment and the staff were very nice. The rooms had a couple stains on the carpet, however came with AC in every room accompanied by Lovely pillows. In addition there was an easily accessible mall underneath the hotel. I would definitely recommend.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tran, Fife

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good location and good service
Stayed 2 nights in Jul 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
—
Stayed 7 nights in Jul 2024

10/10 Excellent

Charles A Lopez

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The check-in was easy and the shuttle car driver was extra polite. Spacious rooms and nice kitchen
Stayed 2 nights in Jul 2024

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Great hotel a little dated but the staff were amazing. So close to many attractions. Would recomend
Stayed 3 nights in Jun 2024

4/10 Poor

Terri

Stayed 1 night in Jun 2024