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Splendid Hotel & Spa

3.0 star property

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Photo gallery for Splendid Hotel & Spa

Minibar, in-room safe, desk, blackout curtains
Interior entrance
Daily buffet breakfast (VND 113500 per person)
Exterior detail
Minibar, in-room safe, desk, blackout curtains

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Breakfast available
  • Parking included
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
06 Hang Hanh street, Hoan Kiem, Hanoi
  • Hang Gai Street
    ‪3 min walk‬
  • Hoan Kiem Lake
    ‪4 min walk‬
  • Hanoi Old Town Night Market
    ‪4 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪25 min drive‬

Room options

View all photos for Family Room, Lake View

Minibar, in-room safe, desk, blackout curtains

Family Room, Lake View

  • 35 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Balcony

View from room

Family Room, Balcony

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room Single Use, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room Single Use, 1 Queen Bed, Accessible

  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Day Use (Max 4 hours)

Day Use (Max 4 hours) | Minibar, in-room safe, desk, blackout curtains

Day Use (Max 4 hours)

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Splendid Hotel & Spa

Hotel with a full-service spa, a short walk to Hoan Kiem Lake
Along with a full-service spa, this hotel has a restaurant and a snack bar/deli. Free WiFi in public areas and free valet parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Splendid Hotel & Spa offers 20 air-conditioned accommodations with minibars and a safe. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Splendid Hotel & Spa. During your stay, you're just a quick walk from Hoan Kiem Lake. Enjoy features like free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Treat yourself to deep-tissue massages, facials or hydrotherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Hoan Kiem Lake and 4 minutes on foot from Hanoi Old Town Night Market
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Splendid Hotel & Spa offers its guests a full-service spa. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Splendid Hotel & Spa also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Free valet parking is available.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
On-site venue – This restaurant specialises in local and international cuisine and only serves breakfast.
Room service (during limited hours) is available.

Languages

English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: VND 113,500 for adults and VND 113,500 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 113500 for adults and from VND 113500 for children
  • Airport shuttle fee: VND 440000.00 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Splendid Hotel Hanoi
Splendid Hanoi
Splendid Hotel & Spa Hotel
Splendid Hotel & Spa Hanoi
Splendid Hotel & Spa Hotel Hanoi

Splendid Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 400 out of 513 reviews
Rating 8 - Good. 73 out of 513 reviews
Rating 6 - Okay. 14 out of 513 reviews
Rating 4 - Poor. 16 out of 513 reviews
Rating 2 - Terrible. 10 out of 513 reviews

9.2/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

pronay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in the city center
I really enjoyed my 3 nights stay at Splendid Hotel & SPA. Location is awesome. It is literally 20m away from the lake (in the city center). I could see the lake as soon as come outside the hotel. Room was very spacious. My room had a queen bed + a large size twin bed. Beds were super comfortable. Room was very clean. Bathroom was very clean and hot water was always available. Girls (Hannah and Hoa - not sure I spelled her name correctly :) ) at the reception are super friendly and very helpful. The guy comes in the evening is also super nice. Hannah arranged Ha Long Bay luxury cruise for me and I think she got me the best deal :). I would highly recommend to book through the hotel because they follow through it. I also booked airport pick up and drop off at a very reasonable price. They send nice cars for airport pick up and drop off. It makes your experience hassles free. I would highly recommend that. I am definitely going to stay at this hotel next time I come to Hanoi and will use the services offered by them like airport pickups or drop off, booking tours etc.
Stayed 3 nights in Dec 2024

10/10 Excellent

Encarnacion

Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Property conditions & facilities
.
Stayed 2 nights in Nov 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!!! On a busy street yet our room was quiet. Staff was super great. I’ll stay here again
Stayed 4 nights in Nov 2024

10/10 Excellent

Libby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with very friendly and helpful staff. The hotel itself is in a great location in the Old Quarter. We have had a great few days here!
Stayed 5 nights in Oct 2024

10/10 Excellent

MINH

Stayed 1 night in Oct 2024

8/10 Good

Joel

Travelled with group
Liked: Staff & service, amenities
Hannah and Flora were very helpful. The rooms are a bit small but the location is very convenient. Not bad overall.
Stayed 3 nights in Oct 2024

10/10 Excellent

H?nh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ,Very helpful staff,always ready to help you. Our room was completely quiet even if it was the heart of the Old Quarter. We really enjoyed the time here. I would really recommend it. And you could book trip to Halong Bay through the staff here. Good service and value for money. Will definitely come back!
Stayed 1 night in Oct 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Attentive staff and older, but nice rooms in a super convenient location for being walkable
Stayed 6 nights in Sep 2024

2/10 Terrible

Susan

Travelled with family
Disliked: Staff & service
I made a reservation 6 hours before arriving at the hotel. When we arrived we were told we didn’t have a room because someone was sick and their luggage was still in the room. When I made the reservation there were multiple rooms available. The hotel wanted to send us to a sister property but we refused.
Stayed 1 night in Sep 2024

10/10 Excellent

Phuong, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional & courteous staffs, clean room, as described in listings.
Stayed 1 night in Jun 2024

8/10 Good

LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A; definitely a value
Good location and clean room. We love the front desk lady; she is friendly and helpful. I definitely like to recommend this place to others for a value stay
Stayed 2 nights in Jun 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and very accommodating. This place is smack dab in the middle of everything, within walking distance to many places. I would highly recommend anyone to stay here.
Stayed 1 night in Jun 2024

8/10 Good

Sally, VANCOUVER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is excellent hotel for visiting Hanoi. Tons of great restaurants and Hoàn Kiếm Lake , night market and BRG mart nearby and just 1-5 minutes walking distance. The staff is so nice and helpful especially Hannah Le. After I booked my hotel, she has already contacted with me through WhatsApp and provided a lot of information about hotel services and local travel program. Her excellent services making my trip so easily and safely. Next time if I visit Hanoi again, I will stay within Splendid for sure.
Stayed 5 nights in May 2024

10/10 Excellent

Antonie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is perfect
Hotel is only a few steps away from Hoan Kiem lake and perfectly located for exploring the old quarter of Hanoi and surrounding area. Rooms are small but comfortable and has everything you need. The service from the staff was excellent, and a special thanks to Hanna at the front desk who was outstanding from check-in and throughout our stay.
Stayed 5 nights in May 2024

10/10 Excellent

Adnan

Stayed 2 nights in Apr 2024

10/10 Excellent

Chloe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a perfect location, few steps away from everything. Staff is super friendly and helpful
Stayed 2 nights in May 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, friendly staff & clean. Had everything I needed and close by lots of great dining options. Highly recommend
Stayed 3 nights in May 2024

10/10 Excellent

Daniel.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time staying at the Splendid Hotel. It's not a 5 star hotel but it's very clean and close to everything. I found the rooms a little small. Hanna is a great source of information and made our stay so enjoyable. She's outgoing and very fun to talk to. If you need something she will make it happen. Cheers to all the staff
Stayed 4 nights in Apr 2024

8/10 Good

Albert

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Mar 2024

2/10 Terrible

Hannah

Stayed 1 night in Apr 2024

2/10 Terrible

Jack

Disliked: Cleanliness, staff & service, property conditions & facilities
It's a beat up, fly infested, dirty cage. No kidding, I'm pissed that I booked this. Flies everywhere!

10/10 Excellent

Erick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at this property and I felt it was a great value considering the convenience of the location. The staff was very helpful whenever I needed anything or when I had questions. I recommend Splendid Hotel and Spa to anyone who is planning a trip to Hanoi.
Stayed 5 nights in Mar 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities
The room was neat and clean but a bit small, especially given the price. The location was ideal. The staff was extremely helpful in making dinner reservations, setting up tours, and arranging airport transfers.
Stayed 4 nights in Mar 2024

8/10 Good

Maria Rita Tanya Ledesma

Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a good location. The staff particularly Hannah, Kevin and the young guy who is in the night shift were really very helpful and accommodating. The staff went an extra mile to help us.