10/10 Excellent
pronay
7 Dec 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in the city center
I really enjoyed my 3 nights stay at Splendid Hotel & SPA. Location is awesome. It is literally 20m away from the lake (in the city center). I could see the lake as soon as come outside the hotel. Room was very spacious. My room had a queen bed + a large size twin bed. Beds were super comfortable. Room was very clean. Bathroom was very clean and hot water was always available. Girls (Hannah and Hoa - not sure I spelled her name correctly :) ) at the reception are super friendly and very helpful. The guy comes in the evening is also super nice. Hannah arranged Ha Long Bay luxury cruise for me and I think she got me the best deal :). I would highly recommend to book through the hotel because they follow through it. I also booked airport pick up and drop off at a very reasonable price. They send nice cars for airport pick up and drop off. It makes your experience hassles free. I would highly recommend that. I am definitely going to stay at this hotel next time I come to Hanoi and will use the services offered by them like airport pickups or drop off, booking tours etc.
pronay
Stayed 3 nights in Dec 2024