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Splendid Star Grand Hotel & Spa

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Splendid Star Grand Hotel & Spa

Body treatments, body wraps, body scrubs, facials
Family Room, 2 Queen Beds, City View | Pillow-top beds, minibar, in-room safe, individually decorated
Body treatments, body wraps, body scrubs, facials
Property entrance
Junior Suite, 1 King Bed, Balcony, City View | Balcony view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service

Explore the area

Map
No. 14 Tho Xuong Lane, Au Trieu str, Hoan Kiem District, Hanoi, 8443
  • St. Joseph's Cathedral of Hanoi
    1 min walk
  • Nem Nướng Nhà Thờ
    1 min walk
  • Hanoi Railway Station
    16 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    45 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, 1 King Bed, Balcony, City View

Junior Suite, 1 King Bed, Balcony, City View | Pillow-top beds, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed, Balcony, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Pillow-top beds, minibar, in-room safe, individually decorated

Deluxe Twin Room

  • 22 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Day Use (Max 4 hours)

Pillow-top beds, minibar, in-room safe, individually decorated

Day Use (Max 4 hours)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds

Pillow-top beds, minibar, in-room safe, individually decorated

Superior Twin Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Suite, Multiple Beds, City View

Family Suite, Multiple Beds, City View | Pillow-top beds, minibar, in-room safe, individually decorated

Family Suite, Multiple Beds, City View

  • 36.4 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Honeymoon Room, 1 Queen Bed

Honeymoon Room, 1 Queen Bed | Pillow-top beds, minibar, in-room safe, individually decorated

Honeymoon Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

Pillow-top beds, minibar, in-room safe, individually decorated

Standard Double or Twin Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Superior Double Room, 1 Queen Bed

Pillow-top beds, minibar, in-room safe, individually decorated

Superior Double Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Pillow-top beds, minibar, in-room safe, individually decorated

Deluxe Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Double 1 Single Bed and 1 Sofa, City View

Suite, 1 Double 1 Single Bed and 1 Sofa, City View | Pillow-top beds, minibar, in-room safe, individually decorated

Suite, 1 Double 1 Single Bed and 1 Sofa, City View

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Family Room, 2 Queen Beds, City View

Family Room, 2 Queen Beds, City View | Pillow-top beds, minibar, in-room safe, individually decorated

Family Room, 2 Queen Beds, City View

  • 38 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

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About this property

Splendid Star Grand Hotel & Spa

Art Deco hotel connected to a shopping centre in Old Quarter with a full-service spa
This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area and 24-hour room service.
Splendid Star Grand Hotel & Spa offers 28 air-conditioned accommodations with washers/dryers and minibars. This individually decorated and furnished accommodation has separate sitting areas. Beds feature pillowtop mattresses. LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and bidets.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.
Our customers tell us they can't get enough of Splendid Star Grand Hotel & Spa's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from St. Joseph's Cathedral of Hanoi. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to body wraps, body treatments or facials at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from St. Joseph's Cathedral of Hanoi and 7 minutes on foot from Hoan Kiem Lake
  • Airport shuttle service available for a fee
Splendid Star Grand Hotel & Spa offers its guests a full-service spa. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and coworking spaces are available. Barbecue grills, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Splendid Star Grand Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Hanoi hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Splendid Star Grand Hotel & Spa has a restaurant serving breakfast only.
24-hour room service is available.

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Secured parking on site (USD 300,000 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 4 for adults and USD 3 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Coworking space

Outdoors

  • Barbecue grill

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-width doorways

More

  • 4 buildings
  • 9 floors
  • Art Deco architecture
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Splendid Star Grand Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 350000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 4 for adults and from USD 3 for children
  • Airport shuttle fee: USD 18 per vehicle (one-way)
  • Secured self-parking fee: USD 300000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 350000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system, a first aid kit and window guards
Splendid Star Grand Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Hotel Splendid
Splendid Star
Splendid Star Grand
Splendid Star Grand Hanoi
Splendid Star Grand Hotel
Splendid Star Grand Hotel Hanoi
Splendid Star Hotel
Star Grand Hotel
Star Hotel Splendid
Star Splendid Hotel
Splendid Star & Spa Hanoi
Splendid Star Grand Hotel
Splendid Star Grand Hotel & Spa Hotel
Splendid Star Grand Hotel & Spa Hanoi
Splendid Star Grand Hotel & Spa Hotel Hanoi

Splendid Star Grand Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 943 reviews" "
Rating 8 - Good. 195 out of 943 reviews" "
Rating 6 - Okay. 74 out of 943 reviews" "
Rating 4 - Poor. 33 out of 943 reviews" "
Rating 2 - Terrible. 34 out of 943 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

kyle

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Laurynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel where the rooms are superb and staff are welcome and helpful
Stayed 3 nights in Aug 2024

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of the old quarter
Stayed 4 nights in Aug 2024

10/10 Excellent

ANGELA, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff wonderful. Great place to stay in hanoi
Stayed 1 night in Aug 2024

10/10 Excellent

ANGELA, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Aug 2024

10/10 Excellent

ANGELA, Melbourne

Travelled with partner
Liked: Amenities, property conditions & facilities
Great location and very friendly staff. Recommend to all
Stayed 1 night in Aug 2024

10/10 Excellent

Manuela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is just steps away from St-Joseph’s Cathedral, close to many sights and great dining options. The hotel is very clean, the satff is incredibly friendly and focused on catering to their customers’ needs. The breakfast buffet was delicious. This place is a hidden gem in Hanoi.
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from James and Rose and Kevin and the rest of the staff. Always greeted with a smile and helped us with recommendations for food and activities
Stayed 3 nights in Jul 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the small alley, taxi is not able to go in. You will need to walk around 5 minutes. Take note if you have many luggages or in the raining day. It could be an hassle 😅 Otherwise, the location is convenient, we just behind the Church, plenty of food choices 😍
Stayed 2 nights in Jun 2024

10/10 Excellent

Dion

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for getting around Hanoi. Close to a lot of sights to see. Plus Harry was fantastic for helping us book our walking food tour.
Stayed 3 nights in May 2024

6/10 Okay

Jennifer

Travelled with family, Travelled with partner
Liked: Staff & service
Great location, room was dusty so had to wipe it down. But service was great overall.
Stayed 1 night in Apr 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Wuon Yee Ellen

Liked: Staff & service
Convenient street food and restaurant
Stayed 1 night in Apr 2024

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service
Great central location, very helpful and attentive staff, and overall, good value for money
Stayed 2 nights in Apr 2024

10/10 Excellent

nuraldi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr.Harry was helpful and amazing, we had the best experience in the this hotel. Many thanks to Mr. Harry And hope to see you again. This place is highly recommended
Stayed 3 nights in Apr 2024

6/10 Okay

Jahan, Saint Charles

Travelled with group
Liked: Cleanliness, staff & service
I enjoy creature comforts while traveling. Many of which this hotel had: "turbo" air conditioner, comfortable beds, clean towels, hot shower, friendly and helpful staff. The lack of an elevator for a 6 level hotel made things a bit dicey for a BIG American Guy like myself. But, let me be clear this "budget hotel" meets expectations. No more, no less. They do a good job and you'll get a good night's rest.
Stayed 5 nights in Apr 2024

2/10 Terrible

Aref

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
AVOID THIS HOTEL The service provided by Dong and Harry were magnificent BUT the rooms we got were not what was advertised, they were run down, across the road and part of another hotel, no lift and the rooms were in the 6th and 3rd floor with very steep and narrow stairs. Also, we had belongings STOLEN from our room by the hotel staff but nothing was done about this other than waiving airport pickup and drop off fees which weren’t even a quarter the price of the stolen goods. Don’t stay here, your belongings are not safe.
Stayed 5 nights in Mar 2024

8/10 Good

Michael, Ringwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent location. Being very near the cathedral made it easy to find amongst the maze of narrow streets in the old town. The staff were all lovely and couldn’t have been more helpful.
Stayed 4 nights in Apr 2024

10/10 Excellent

Tom

Stayed 2 nights in Apr 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Hanoi
Stayed in this hotel for one night on the way back from ha long bay and it was a great place to stay when visiting the city. Set back off the main road makes it a lot quieter than some of the other hotels in the city. The staff were super friendly and helpful providing us with everything we needed. They even booked us a very cheap transfer to the airport which made it a lot easier when grab can be a bit hit and miss from the airport. With a really good breakfast included too this hotel was a great price and just as good as the one we stayed in the other night we were in Hanoi which was double the price.
Stayed 1 night in Apr 2024

4/10 Poor

cliff

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Harry was a bit pushy on the halong boat trip Demanded we pay in american dollars which we did with travel card then did his own conversion to dong which added more to the trip.Blue Daimond was not the luxury boat that Harry and the brochure made it out to be, with overpriced drinks and overcrowded buffet.
Stayed 3 nights in Mar 2024

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was convenient, close to everything we needed. The staff were very friendly and helpful. Lovely breakfast, would highly recommend this hotel xx
Stayed 6 nights in Mar 2024

2/10 Terrible

An

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Manisha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice stay at Splendid Star. The staff is exceptional and helped a lot with booking an overnight bus to Sa Pa and to the airport. They were able to throughly explain our options for transportation and book the right one for us. Location is convenient to many points of interest and there’s great food/coffee all around. Note, since it’s a narrow street, cars cannot come directly to the hotel, but that was not a problem as the pickup person from any of the excursions / bus came to get us on foot and we walked to the vehicle. Other than that it’s a pretty standard 3/3.5 star hotel.
Stayed 2 nights in Mar 2024