Quality Inn

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn

Desk, iron/ironing board, free WiFi, bed sheets
Reception
Lobby sitting area
Business centre
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Air conditioning

Explore the area

Map
1845a S Roane St, Harriman, TN, 37748
  • Roane State Community College
    ‪5 min drive‬
  • Roane Medical Center
    ‪5 min drive‬
  • East Tennessee Agricultural Exposition Center
    ‪6 min drive‬
  • Crossville, TN (CSV-Crossville Memorial)
    ‪36 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn

Hotel in Harriman with free breakfast and 24-hour fitness centre
Along with an outdoor pool, this hotel has a 24-hour fitness centre and a seasonal outdoor pool. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Quality Inn offers 75 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn. During your stay, you'll be close to Roane State Community College. Free breakfast, free WiFi in public areas and an outdoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, a computer and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by car from Roane State Community College and 5 minutes from Roane Medical Center
  • Cats and dogs welcome for a fee
Quality Inn offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. The business-friendly Quality Inn also features a vending machine, laundry facilities, and an ATM.

Smoking is allowed in designated areas at this Harriman hotel.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Dining table
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open on 01 May and close on 30 September.
  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Harriman
Baymont Inn Harriman Hotel
Baymont Inn Harriman
Baymont Wyndham Harriman Hotel
Baymont Wyndham Harriman
Baymont Inn Suites Harriman
Quality Inn Hotel
OYO Hotel Harriman
Quality Inn Harriman
Quality Inn Hotel Harriman
Baymont by Wyndham Harriman
OYO Hotel Harriman near I 40

Quality Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 203 out of 634 reviews" "
Rating 8 - Good. 169 out of 634 reviews" "
Rating 6 - Okay. 106 out of 634 reviews" "
Rating 4 - Poor. 77 out of 634 reviews" "
Rating 2 - Terrible. 79 out of 634 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Donna

Liked: Staff & service
Disliked: Cleanliness
This was a one night stay on a road trip. When i woke to find a roach on the night stand and one on the bathroom wall. The staff was very nice but nothing could make up for that experience
Stayed 1 night in Oct 2024

8/10 Good

Kaya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here at OYO. We were a little skeptical upon arriving, but check in was simple and friendly, room access super easy. The room was clean when we got in, clean sheets, pillows, towels etc. The only issue we really ran into was the tub, everytime we showered we had to do it quickly or else the tub would fill up which isn’t a huge issue so we ignored it and just took quick and easy showers which was all we needed. It was the perfect spot for us because we really only were here to shower and sleep. Thank you OYO staff for our lovely experience, we will definitely be coming back, hopefully to a tub that drains a little faster HAHA!
Stayed 4 nights in Oct 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Smells bad, not clean, dont stay
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised at how nice this low cost hotel was. The breakfast was nice, the staff was nice and the rooms were well kept. My room had the smell of cigarette smoke in it which bothered me but that is not on the hotel but the previous guest. I recommend this little place for a great low cost stay.
Stayed 3 nights in Oct 2024

2/10 Terrible

Nicole

Travelled with family, Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had roaches. The bolt lock for the door was broken—and gone, so that only the flimsy flip lock kept the door secure. The toilet blocked the bathroom door—as in, if you wanted to relieve yourself or take a shower, you’d have to do it with the door open because the door was stopped by the toilet bowl. It was crazy! There were things pinging off our legs and the dogs started itching—the room had fleas. But when the roach skittered across the wall, we turned right back around and went to the front desk and asked for our money back. We were charged for 3 nights but didn’t stay 30 minutes. They said they couldn’t refund us but we could call their number. Called the number, but the agent couldn’t find a record of our stay. Left a review on Google (along with a BUNCH of other people who have pictures of bed bug activity and roaches too) and the owner responded asking us to please email them. I emailed them and got no response. Other reviewers say the same thing—nobody is getting refunds from this terrible hotel! For what it’s worth, we found a pet friendly La Quinta on Courtway in Pigeon Forge, TN. Very nice staff. Clean. No bugs. And Jennifer at the La Quinta said they can and do refund customers so OYO was incorrect to say they couldn’t refund us since we left immediately.
Stayed 3 nights in Oct 2024

8/10 Good

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Mark

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
My only complaints are that the room was dirty and the train should be known before hand. The pool was green and filled with debris, the room had spider webs everywhere, what we thought was a dead baby turtle was a hardened mini orange skin, broken furniture and appliances littered the walkways to the rooms. Cheap room so low expectations.
Stayed 1 night in Oct 2024

10/10 Excellent

Cathy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is an old property so needs to be updated.
Stayed 1 night in Oct 2024

6/10 Okay

Jill

Travelled with family, Travelled with pets
It’s fine for a nights sleep during traveling. The room was clean except for food crumbs behind the bed. All rooms have outdoor entrances and the only way to second floor is upstairs which was hard for my dad who uses a cane. If you’re eager for the free breakfast don’t bother. I was also surprised with the pet fee I had to pay in addition to the room since I booked the pet friendly room to start.
Stayed 1 night in Oct 2024

2/10 Terrible

Scott

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very old property. Room was dirty , bed had stains . Front desk girls were very helpful and efficient
Stayed 2 nights in Oct 2024

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities
ONO to OYO
We arrived early and no rooms available on first floor (no elevator). We were given the option of waiting 30 minutes or taking a room on the second floor. I opted for later since I had a pain and wanted to lay down. The floor was not vacuumed and I had to remove a big bug before my wife saw it. The linens were stained and the sink had hairs in and around it. The lampshades were damaged and one was missing making the room annoyingly bright. If I was asked if I would stay at another OYO motel, would say ONO.
Stayed 1 night in Oct 2024

8/10 Good

Jimmy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Shawn

Liked: Staff & service
Disliked: Cleanliness
Good price but could use a more thurough housekeep
Price was good front desk lady was stunning beautiful. The hotel itself was decent not real clean but not excessively dirty. There was hair in the shower, looked like boogers on the back of the bathroom door and the light switch above the sink did not work so there was no light other than if you had the bathroom light on and opened the door. We found ketchup and mustard packets in the dawer also
Stayed 2 nights in Oct 2024

4/10 Poor

Larry

Liked: Cleanliness, room comfort
Disliked: Staff & service
Was there for 1 night was told check out was 11 am was getting my things togther and some man was trying to get in my room to rush me out at 830 wanting me.to.stay and.pay for another nite and i refused
Stayed 1 night in Oct 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, and convenient.
Stayed 2 nights in Oct 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockroaches!!!
They have cockroaches. When I showed a picture of one I found in the bathroom upon arrival, she did seem surprised. She offered me a different room! I asked for a refund, as I was leaving immediately. She said I'd have to tak to Expedia.com, although I made my reservation through Hotels.com. was in the room for about 10 minutes before leaving. Very disappointed. Will not be using Hotels.com in the future!!
Stayed 1 night in Oct 2024

4/10 Poor

Alexander

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Courtney

Stayed 1 night in Sep 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was given a key to a room not cleaned or made up. The front desk gave me a 2nd key to another uncleaned room. Workers left paint chips all over the property, work equipment in hallways. Sleazy place
Stayed 1 night in Sep 2024

10/10 Excellent

Crystal

Great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Everything!!
Stayed 1 night in Sep 2024

6/10 Okay

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Deron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean!!! Nice for the price!
Really clean!!! Very nice for the price
Stayed 1 night in Sep 2024

6/10 Okay

Jamessa

Liked: Cleanliness, staff & service
The staff are all very sweet and helpful.
Stayed 4 nights in Sep 2024