Classic Lodges The Old Swan Hotel

3.5 star property

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Photo gallery for Classic Lodges The Old Swan Hotel

Exterior
Bar (on property)
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Property grounds
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

Map
Swan Road, Harrogate, England, HG1 2SR
  • Mercer Art Gallery
    ‪1 min walk‬
  • Valley Gardens
    ‪2 min walk‬
  • Royal Pump Room Museum
    ‪2 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪36 min drive‬

Room options

Executive Double Room

  • Sleeps 3
  • 1 Single Bed

Single Room

  • Sleeps 1
  • 1 Single Bed

Superior Suite

  • Sleeps 3
  • 1 Queen Bed

Executive Double or Twin Room

  • 239 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Executive Suite

  • Sleeps 3
  • 1 Queen Bed

Double Room

  • 180.0 sq m
  • Sleeps 3
  • 1 Double Bed

Classic Double or Twin Room

  • 180 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Classic Lodges The Old Swan Hotel

Hotel in Harrogate with 24-hour front desk and restaurant
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, dry cleaning and a 24-hour front desk.
Classic Lodges The Old Swan Hotel offers 136 accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Classic Lodges The Old Swan Hotel. During your stay, you're just a quick walk from Mercer Art Gallery. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Enjoy British cuisine while dining at Wedgwood Restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Mercer Art Gallery and Valley Gardens
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and barbecue grills are also featured at the business-friendly Classic Lodges The Old Swan Hotel. Parking is available for a fee.

This Harrogate hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 9 AM.
Wedgwood Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 9 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Wedgwood Restaurant

Things to do

  • Library

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 per person
  • Self-parking fee: GBP 12.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Old Swan Hotel Harrogate
Old Swan Hotel
Old Swan Harrogate
Old Swan
Classic Lodges Old Swan Hotel Harrogate
Classic Lodges Old Swan Hotel
Classic Lodges Old Swan Harrogate
Classic Lodges Old Swan
Classic Lodges The Old Swan
Classic Lodges The Old Swan Hotel Hotel
Classic Lodges The Old Swan Hotel Harrogate
Classic Lodges The Old Swan Hotel Hotel Harrogate

Classic Lodges The Old Swan Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 349 out of 921 reviews
Rating 8 - Good. 332 out of 921 reviews
Rating 6 - Okay. 152 out of 921 reviews
Rating 4 - Poor. 58 out of 921 reviews
Rating 2 - Terrible. 30 out of 921 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Bruce

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great for a weekend break
Stayed 1 night in Nov 2024

6/10 Okay

glenda

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Martha

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice stay but a couple of issues
The hotel was beautiful, the staff very friendly. My room was immaculate and nicely decorated The food was not great as mass produced this including a function evening meal and breakfast There is no lighting from the car park to the hotel and I found it difficult to see the path in the dark The drinks are very expensive at the bar … almost £10 for a glass of wine
Stayed 1 night in Nov 2024

4/10 Poor

Steve

Disliked: Staff & service, property conditions & facilities, room comfort
There was a charge for parking but it wasn't made clear on the hotels web site. No food was available in the evening the day we stood but we hadn't been given prior notification of this. The bed moved away from the head board when lying in bed propped up against the headboard.
Stayed 1 night in Nov 2024

8/10 Good

Lesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely traditional hotel around a 10 minute walk from the centre. Plenty of variety for breakfast and the cooked breakfast was good. I thought the bar area was outdated and needed some new furniture and tlc. Found myself being woken up at 2am with banging water pipes. Also if you intend to have a bath make sure to take your own body wash because the one provided is fixed halfway up the wall . Overall a pleasant and comfortable stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Staying as a single guest
I had a single room and, as usual, for most single travellers, it was tucked away as an afterthought. I understand that the integrity of the building needs to be maintained but there was a massive crack in the upper pane of the window in the bedroom and a gap between the sashes that let in blasts of cold air. The window in the bedroom also had a gap between sashes that I could put my hand through and it didn't seem possible to close the windows. There was also a very large crack in the bathroom sink. I know everyone is economising but one sachet of caffeinated coffee in the room - seriously. I loved the hotel and the position but wouldn't want to stay again if being a solo traveller felt like being a second. Lass citizen. The reception staff were very friendly & helpful. Thank you
Stayed 1 night in Nov 2024

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel with interesting history
The hotel is comfortable, in a good location, with the interesting history and old times charm. The service to residents is superb.
Stayed 2 nights in Nov 2024

6/10 Okay

Paul

Stayed 1 night in Oct 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, excellent breakfast and friendly staff!
Stayed 1 night in Nov 2024

10/10 Excellent

Calum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Lauren

Travelled with group
Liked: Cleanliness, staff & service
Love the Swan. Great breakfast. Cosy bar. Staff are helpful and it has a nice atmosphere. The rooms are a bit old now though. The single room in particular was pretty tiny and dark, as the windows were small. The other issue is they turn the heating off fairly often. My room was really cold after midnight and during the day. Apparently you can request a heater but no one told me this. A friend told me after. Would be good to know as it's an old building so it gets chilly. It seems to be cutting corners elsewhere. The the bathroom shampoo, soap etc is all from refillable dispensers (no conditioner, and shampoo and shower gel are one thing). Bit disappointing. It's in a perfect location to explore Harrogate. Definitely a nice place to stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

Helen

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area for shopping in Harrogate yet very quiet. We stayed in a suite and it was marvellous. Breakfast could have been better, a couple of us felt the need of an extra toasting machine.
Stayed 1 night in Nov 2024

6/10 Okay

Jo

Travelled with group
Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay and in a great location to the centre. Hotel was spotless and the staff were all very helpful and welcoming. Definitely will stay there again.
Stayed 1 night in Nov 2024

8/10 Good

Terence

Stayed 1 night in Nov 2024

8/10 Good

Janice

Stayed 3 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Really enjoyed our stay. The hotel has a charming atmosphere and the staff were lovely.
Stayed 1 night in Nov 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Beautiful old hotel, nice bar & restaurant areas, open fires, service good. Only negative was the bed, very old, soft & lumpy.
Stayed 1 night in Nov 2024

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, impressive from outside and inside. Friendly helpful staff. Easy parking. Lovely stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
General excellent service and accommodation.
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in and out. Accommodation a little small byt very clean. Quiet room.
Stayed 1 night in Nov 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024