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Hotel du Vin & Bistro Harrogate

4-star property
Prospect Place, Harrogate, England 044 511 21 42
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3.8 out of 5
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See all 11 ebookers Reviews

"Good location and lovely room but very cold due to age of building - additional heating required. " More

By a verified traveller on Sat 11 Dec 2021

Points Of Interest

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Signature Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Double Room (Basement - Private Entrance)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

The breakfast at Hotel du Vin & Bistro Harrogate gets high marks from our customers. During your stay, you're just a quick walk from Montpellier Quarter. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy British cuisine while dining at Bistro du Vin
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute walk from Montpellier Quarter and 5 minutes on foot from Harrogate Theatre
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hotel du Vin & Bistro Harrogate ratings based on 11 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel du Vin & Bistro Harrogate

Everyone (6) Couples (3) Family (1)
4 out of 5

Posted by on 8 Jan 2023

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3 out of 5
Good location and lovely room but very cold due to age of building - additional heating required.

Posted by , from Ilkley on 11 Dec 2021

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Comment from Hotel Management

11 Dec 2021 by HDV Harrogate

Dear Phillip, We are so sorry to hear that you didn't enjoy your stay with us in full. As we are Grade 2 listed building unfortunately we are not able to make any major changes of the bedrooms. We hope to welcoming you back again! Kind regards, Team du Vin Harrogate

4 out of 5
The check-in process was very disappointing, lacked any measure of "customer service" and nothing like I have previously experienced or anticipate for such a Hotel. The property itself is fine - it is an ageing property with lots of character, in a great location, nice rooms and usually very good service.

Posted by on 24 Jan 2020

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5 out of 5
Staff excellent very welcoming and professional The bed and mattress very comfortable The hotel is excellent in all areas Great location

Posted by on 9 Dec 2019

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2 out of 5
Great Located hotel but its looking a bit tired & grubby, the outside terrace is filthy with dirty tables, broken chairs with dirty cushions & very poor service, we ended up having to go elsewhere which is disappointing that you are unable to find anyone to serve you in your own hotel, other than the location & convenient parking (additional £10 per night) I would book elsewhere.

Posted by on 1 Jul 2019

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5 out of 5
Very friendly, helpful and efficient service. Quick check in and check out. Lovely atmosphere and good facilities. My room (which was a basic room in the basement) was beautifully presented, warm and cosy, with a delightful private entrance from the street. It didn’t have an in-room information folder, but staff were very helpful and answered all my questions. Highly recommend.

Posted by on 6 Apr 2019

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Comment from Hotel Management

9 Apr 2019 by Reception

Dear Anonymous Thank you for leaving your review. The basement rooms are very comfortable rooms as you mention and are a very popular choice for our guests as they do have their own private entrances. I will pass on your kind words to the staff

4 out of 5
We have been going to this hotel for at least the last 3 years probably 2 to 3 times a year and never had any problems. we booked for 3 nights still good but no one informed us that the Bistro was closed for refurbishment and the staff on reception just had a very couldn't care less attitude even on check out no one asked if we had enjoyed our stay.

Posted by on 24 Jan 2019

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Comment from Hotel Management

2 Mar 2019 by Reception Manager

Thanks for the review. I`m sorry you were unaware that the Bistro was going through a full refurbishment. All of our 3rd party agents were informed about this. I can only apologise that you were not informed. I`m sorry the reception didn't offer any apologies regarding this and will be speaking to them in due course. We hope to see you back so we can give you the experience you deserve.

3 out of 5

Not a relaxed visit as hoped

We recently stayed for two evenings (sunday and monday) and our first experience was unfortunately a feeling of being misled as the hotel specifications say there are (limited) car parking spaces available; this is true however, they neglect to mention the £10 per night price tag for the facility. The reception staff seemed a little disorganised when both checking in and out. When checking in i enquired about the spa facilities to which i was told ‘it might be open it might not’ however, he didn’t actually know and i’d have to come back the following morning. The room itself was faultless; it was very cosy and the bed extremely comfortable. The bathroom was also lovely. It seemed almost perfect had it not been for the late evening and then early morning noises! As the rooms are underneath part of the restaurant / bar, after the facilities closed, the staff then proceed to drag furniture around which sounds like a herd of elephants passing overhead (the floors above are wooden)! On the second night this was early in the morning which made the night sleep a lot shorter than hoped. Our visit was in the hope of enjoying a relaxing few days away however, was spoilt by very loud noises at very unsociable hours and in the end resulted in a restless and unrelaxed experience. I am getting married in the area in June and had previously made a booking to stay here the evening before; i have now cancelled this as a result of this stay!

Posted by , from Derbyshire on 23 Feb 2018

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Comment from Hotel Management

10 Apr 2018 by Team Harrogate

Dear Sophie, Thank you for staying with us. We value your feedback and will be sharing your comments with our team here. We look forward to welcome you back soon. Best Wishes, Team Harrogate

4 out of 5

Great hotel with good food and spacious rooms

Pros: The rooms were spacious and luxurious, and the food and wine were very good.
Cons: Service could be improved specifically within the restaurant
Location: Beautiful city
I was on a business trip with colleagues, and the hotel provided great accommodation and food to make sure we were refreshed.

Posted by , from London on 9 Feb 2018

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5 out of 5

Very nice hotel in centre

Excellent stay at this hotel. Dog-friendly so we ate in the bar. We chose from the Bistro menu which was ok but nothing special. It could have done with a bit more choice -maybe a pie, chicken dish or some pasta. Otherwise, ok. Service was the best thing-staff excellent and very attentive. Only gripe was that we booked a table in the bar well in advance for New Years Eve and arranged to eat later (around 8.30) so we had a hope of seeing midnight. We checked in and went for a [late] lunch only to be rung by the hotel to say we had to eat by 7 pm! This spoilt our eve as we weren’t that hungry. We tried to pace the courses and asked for a break in between starter and main but it arrived anyway shortly after. Having finished our meal by 8.30 we never managed midnight so was all a bit disappointing. Having said that, it was a lovely hotel, with lovely staff and the basement room was the best dog-friendly accommodation we’ve had. Hoping to stay again next year but would want assurance we could eat a bit later.

Posted by , from cheshire on 3 Jan 2018

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About the Hotel du Vin & Bistro Harrogate

Location Prospect Place, Harrogate, England HG1 1LB

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1582 square feet (147 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the eco-certified Hotel du Vin & Bistro Harrogate. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Harrogate hotel is smoke free.

  • 48 guestrooms or units
  • Conference rooms
  • 1582 sq ft of conference space
  • 147 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Harrogate Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel du Vin & Bistro Harrogate offers 48 accommodations with complimentary bottles of water and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 30-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Harrogate hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Egyptian cotton linens
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Bistro du Vin – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Pet Policy

  • Pets: GBP 25 per pet, per night, plus a deposit of GBP 100 per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 12
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property is not currently implementing any enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 24 for adults and from GBP 12.50 for children
  • Self-parking fee: GBP 15 per day
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bistro Harrogate
  • Harrogate Bistro
  • Hotel Vin
  • Hotel Vin & Bistro Harrogate
  • Vin Bistro Harrogate
  • Hotel Vin Bistro Harrogate
  • Hotel du Vin Bistro Harrogate
  • Du Vin & Bistro Harrogate
  • Hotel du Vin & Bistro Harrogate Hotel
  • Hotel du Vin & Bistro Harrogate Harrogate
  • Hotel du Vin & Bistro Harrogate Hotel Harrogate

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.