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Best Western Plus New England Inn & Suites

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Plus New England Inn & Suites

Exterior
Interior entrance
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Suite, 1 King Bed, Non Smoking, Kitchen | Private kitchen | Fridge, microwave, coffee/tea maker, high chair
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
2253 Berlin Tpke, Berlin, CT, 06037
  • Putter's Paradise Mini Golf
    ‪16 min walk‬
  • Silver Lake State Access Area
    ‪3 min drive‬
  • Smith Park
    ‪12 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Accessible bathroom

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen

Suite, 1 King Bed, Non Smoking, Kitchen | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Kitchen

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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Pool
Breakfast included
Parking included
Free WiFi
4.0 out of 5, Very good, (1000)
The price is CHF 82
for 1 room
includes taxes & fees
13 Feb - 14 Feb
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About this property

Best Western Plus New England Inn & Suites

Hotel in Berlin with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and laundry facilities.
Best Western Plus New England Inn & Suites offers 57 accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Berlin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Plus New England Inn & Suites. During your stay, you'll be within walking distance of Putter's Paradise Mini Golf. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 1-minute drive from Putter's Paradise Mini Golf and a few minutes from Silver Lake State Access Area
Best Western Plus New England Inn & Suites offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. There's an onsite business centre. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Plus New England Inn & Suites. Free self parking is available.

This Berlin hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Highchair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (91 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western New England
Best Western Plus New England
Best Western Plus New England Berlin
Best Western Plus New England Inn
Best Western Plus New England Inn Berlin
Best Western Plus New England Inn And Suites
Best Western Plus New England Hotel Berlin
Berlin Best Western
Plus England & Suites Berlin
Best Western Plus New England Inn Suites
Best Western Plus New England Inn & Suites Hotel
Best Western Plus New England Inn & Suites Berlin
Best Western Plus New England Inn & Suites Hotel Berlin

Best Western Plus New England Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 522 out of 1001 reviews" "
Rating 8 - Good. 311 out of 1001 reviews" "
Rating 6 - Okay. 92 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 40 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at the property for now several years, always a great experience!
Stayed 1 night in Oct 2024

8/10 Good

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Not a bad place. People behind counter should learn to smile a bit. I fel that I was imposing on them to ask them to fix the TV which was disconnected to HTMI.
Stayed 1 night in Oct 2024

8/10 Good

Michael

Stayed 1 night in Sep 2024

8/10 Good

patricia

Travelled with family
Liked: Cleanliness, staff & service
Kids playing football in parking lot,
Stayed 1 night in Oct 2024

8/10 Good

Franz Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good but the bathrooms are a bit small and the air conditioning is a bit noisy but other than that the people are great and very nice
Stayed 1 night in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
none
Stayed 1 night in Oct 2024

10/10 Excellent

Magali, Bernville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love thia place .. As you go in the first thing you see make you feel welcome already. Room are so clean amd quiet.. will definitely stay here again
Stayed 1 night in Sep 2024

4/10 Poor

April

Liked: Property conditions & facilities
Disliked: Staff & service
Checked in approx 3:52 pm 9/17/2024. Went to get food. Returned approx 5:pm. The room upon entering smelled stale very strong scent of male cologne. Gray chair sitting to the side of bed very dingy from dirt settled in material. The carpet which is aged and with settled in dirt, also worn/torn with separation in multiple areas.That's a law suit waiting to happen. Honestly staff should have made it known so can avoid injury to others.The jetted tub was my entire reason for picking Best Western. Worthless, never been in a jetted tub that didn't have a timer for jets or labeled knobs for jets. B/w Tub will only run jets while water is running. How to relax and soak in a jetted tub if you have to turn off water so it wont overflow? You can pull the plug for water but tub will empty quickly! The toilet seat not only was the incorrect size for that toilet but it was so loose. Traveled 3 hours to stay in this hotel for two days. By 7:pm, decided I would check out. Immediately contacting and requesting pickup, not driving myself was a part of starting my relaxation. By 11:42, I at front desk to check out. Once person returned I proceeded, noting it was 11:42pm and making sure I would not be charged for the 2nd day. Also speaking on the toilet seat and room.I was told would only be charged for the one day of $154. After see a charge $23.room tax. Expedia collects double amount in tax from consumer via the ability to provide info for bookings. Best western applies more tax4 the room.
Stayed 2 nights in Sep 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Joyce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of options for breakfast
Stayed 2 nights in Sep 2024

10/10 Excellent

Jaylin

Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Stayed 5 nights in Sep 2024

10/10 Excellent

Trevor

Stayed 2 nights in Sep 2024

6/10 Okay

Erin

Travelled with partner
Disliked: Cleanliness, amenities
The room we stayed in offered a jetted tub… we filled it and got in but didn’t stay in it long because we kept finding hair and other particulate floating around. Clearly hadn’t been fully cleaned in awhile. The rest of the room was mostly fine but wasn’t really comfortable. On the plus side, it was pretty quiet… it felt like we were the only ones there (we might’ve been).
Stayed 2 nights in Sep 2024

8/10 Good

Yarieli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very clean and staff was very friendly and accommodating. However, avoid rooms near the breakfast area. Alot of noise. Hard to sleep Alot of kids in the property this weekend.
Stayed 1 night in Sep 2024

8/10 Good

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Eric

Stayed 1 night in Aug 2024

4/10 Poor

Dave

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice and kind!
Stayed 1 night in Sep 2024

10/10 Excellent

Gretel

Stayed 4 nights in Aug 2024

10/10 Excellent

Isaias, Stratfrld

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place as always
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, again.
Uniformly service was excellent. All was good, except faint smell of smoke at times from guests breaking the rules.
Stayed 2 nights in Sep 2024

4/10 Poor

Brianna

Business traveller, Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Wouldn’t go back
Wouldn’t stay here again, ended our trip a day early. The pool which is indoors is freezing. I went to take a shower and the water would not get hot even when I left it running for ten minutes. The tv wasn’t a smart tv which isn’t the end of the world but it was small and it’s the kind where the image is only half the screen, not ideal with kids. The food was okay. Staff was friendly.
Stayed 3 nights in Sep 2024

8/10 Good

SANDY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024